Ništa žaro, ta stranica je prava prevara, oduzmu način vraćanja i kažu da mora biti isti sa kojim je uplaćena i onda poništavaju sve vrste opcija vraćanja a ona za karticu za povlačenje nije tamo, to je bilo sa onim koji sam položio. totalna paripesa prevara
From my perspective, if the problem is only with payment options, the casino should suggest just one - working and then, proceed with the payout as soon as possible. As a last resort option, cryptocurrencies are commonly used to save the day. I'm glad you created the complaint sounds like the casino is helpless now.
Not good at all 🙁.
Da li neko zna koji je razumni vremenski okvir za proces validacije dokumenta (kic)?
Samo sam sve poslao pre nedelju dana i do sada ništa. To je normalno??
Hello,
In general, I know casinos capable of verifying new players within 48 hours... Well, I would start reminding myself to the casino, thus I believe a week is just enough.
Have you perhaps received a confirmation or a partial follow-up on the matter?
I don't want to sound dumb, but can you check all your bin folders, promotion section (Gmail specialty), spam folders, and so on? Just to ensure the delay is not on your side.
I know exactly how that sounds, but you would be surprised how often emails like this end up in the spam folder...
In any case, we allow casinos 14 full days untill we step in to investigate when a complaint is created.
So meanwhile, at least I'll be here for you.
Zdravo!
Hvala na brzom i potpunom odgovoru.
Da, proverio sam fasciklu neželjene pošte i to nije slučaj.
U početku kada sam započeo KIC proces, tražili su jasne kopije lične karte, onda je to bila fotografija lica sa karticom u ruci pored lica i njihov e-mail koji je to tražio u drugoj ruci (smešno) ali sam se složio sa svim i poslao ga. Na kraju su pre nedelju dana odgovorili da će morati da sačekaju odgovor specijalista.
Pojačavao sam to iz dana u dan i odgovor je uvek isti copi paste da se zahtevi analiziraju po redosledu i da moram da čekam.
Onda ću sačekati 14 dana i onda podneti zvaničnu žalbu.
Hvala vam puno na podršci
Hi there!
Ok, according to your reply, I'd say you've been more than generous when it comes to cooperation.
Hence it is a shame it ended like this. It must be tedious, but I guess we should wait a bit.
Just let me know any time something changes, ok?
Honestly, you can submit the complaint even now, but it will be postponed untill the 14th day passes. 🙁
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Molimo vas da isključite AdBlock