pre 3 meseci
So you have done the right thing to file a complaint where our team will try to get this issue solved as soon as possible and in the best possible way.
Were you in contact with the casino regarding this at all?
Pin-Up Casino - opšta diskusija (strana 6)
pre 3 meseci
Alright, so now we need to wait for our complaint team if they will be able to get in contact with the casino and then solve this issue of yours.
Hopefully, this will happen soon and you'll be able to withdraw your money. If you only have one account at this casino and you did not open a second one, there is no reason for the casino to keep your money, in my opinion. 🤷♀️
Do you have any updates for us by any chance?
pre 3 meseci
Zdravo ljudi, od njih nema odgovora jer su rekli da je blokiran i da ne mogu ništa drugo da uradim dok sam poslao štampanje. pa tražim da mi pomogneš jer mi treba ovaj novac.
Automatski prevedeno:
pre 3 meseci
Thank you for the update. Please try to update your complaint where Nick needs some additional information from you so he can move forward with it.
Keep in there, and we'll wait for the outcome here.
pre 2 meseci
Veoma skupe igre i ne plaćaju se
Automatski prevedeno:
pre 2 meseci
Hello, how do you think the games are expensive ? Maybe it's just a translation error, but you don't pay for games. Do you mean they have a low RTP for you or something else ? Feel free to say more if you want.
pre 2 meseci
Dobro veče, pin-up kazino drži moja sredstva skoro 2 meseca, a takođe su mi blokirali nalog bez upozorenja jer mi je trebalo nekoliko dana da odgovorim na imejl (u njihovim uslovima i odredbama precizira se da je 1 mesec, a ne nekoliko dana).
Do danas sam poslao sve što mi traže, od verifikacije lica do svih izvoda računa koji pokazuju da sam uplatio novac preko "PagoEfectivo", međutim oni i dalje zadržavaju moja sredstva od skoro 400USD, potrebna mi je pomoć molim vas.
Automatski prevedeno:
pre 2 meseci
Hello,
It's great you have found this forum and shared your issue here. We are always eager to help players in difficult situations. To achieve that, we provide a highly specialized team focused on resolving players' disputes. What it take on your side?
Let me provide some quick hints:
Submitting a complaint is free of charge for anyone
To submit one, you only need to activate this green hyperlink 👈 nd go for "submit a complaint"
Follow all the steps; bear in mind that you should provide all the relevant information and attach any evidence that supports your claims. (That said, please refrain from providing unnecessary details that may actually make it harder for us to process the complaint.)
Once the complaint is reviewed by member of what we call a First Response Team, it gets published on the website. Perhaps this guide will also help you understand the following steps 👈
I imagine we are all quite curious to know why the casino decided not to pay out? Is there some additional or perhaps security verification ongoing? I'm asking because you mentioned a one-month deadline; from my experiences, it's usualy for non-standard investigations.
Don't hesitate to share more with us.
pre 1 meseca
Yes, you can 🙂 !
Aside from liking posts you found most interesting or useful, you can also start your own discussion about any casino you have got in mind.
1
pre 1 meseca
Sviđa mi se Casino GURU.
I dolazim da učim. I ako je moguće, da podelimo iskustva. I da čitam one drugih ljudi.
Primer: Ako imam loše iskustvo u kazinu, dolazim ovde i tražim mišljenja drugih korisnika.
imam pitanje. Što se tiče bonus sekcije
Na kraju je pitanje o... Da li vam je bonus uspeo.
Palac dole. To vam daje priliku da date mišljenje.
Hteo sam da dam palac, ali sa mišljenjem.
Da istaknem nešto pozitivno. Ali mi nije dao tu opciju.
Šta mogu da uradim da dam dobro mišljenje o određenom kazinu koji me je VEOMA PRIJATNO iznenadio?
I šta smatram da je važno da podelim?
Automatski prevedeno:
pre 1 meseca
You can always write your own user review about casinos you have played at. I can see that you already found that out, and thank you for that.😉
How is your deposit going, by the way? Has it been sold out already?
pre 5 dana
Not dispo for Canada/Quebec update the casino desc please
pre 3 dana
Hi there, and thanks for the effort!
Do you know you can do that right away? Just inspect the "overview tab" for this feature:
Speaking of which, may I ask what the "dispo" and "desc" stand for, please? Thank you in advance for helping me avoiding mistakes. 😉
pre 3 dana
Hi there, and thanks for the effort!
Do you know you can do that right away? Just inspect the "overview tab" for this feature:
Speaking of which, may I ask what the "dispo" and "desc" stand for, please? Thank you in advance for helping me avoiding mistakes. 😉
pre 2 dana
nNxt time i will send you screenshots like this.
pre 23 sati
Alternatively, you can send both a description and a screenshot. Sometimes it's better with all these messages so we don't get confused. 😉
1
pre 5 sati
got it!
