pre 2 nedelja
You can try them but they will pass you on to support {at} mystake.email
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 489)
pre 2 nedelja
Support@mystake.email is what I got reply from.
Ažurirano od strane autora pre 2 nedelja
pre 2 nedelja
Just forwarded. Thank you!
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There’s no s in the email
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There’s no s in the email
pre 2 nedelja
Unfortunately mine were all banking transfers via the open banking mechanism (or SEPA transfers as it appears on MyStake/Velobet) and secondly my bank are Revolut who are notoriously awful at helping customers and staff talk to you like bots not addressing any of your points.
I complained to Revolut and in their response, which was very odd, they said in the same paragraph both that they would try to recover the funds then that upon further review they would not as the unregulated gambling violated their terms! When I queried this further their bot employees wouldn’t answer me and just kept repeating about the activity being against their terms etc.
So now a Claims Management Company who specialise in fraud are assisting me and we are awaiting an Ombudsman allocation.
Your situation might be more straightforward than mine if you used a card and can chargeback or have a bank with some ethics and empathy but otherwise it’s not easy taking on these charlatans.
Ažurirano od strane autora pre 2 nedelja
pre 2 nedelja
Yes and that was just in one week, it’s probably easily double that in the last year or two.
Of course now I can’t believe it but when you’re in a gambling binge and chasing losses on sites with no Safer Gambling controls and a bank who never query the transactions you can lose everything quickly.
pre 2 nedelja
What's my options??
Tried to raise chargebacks, but Starling just emailed saying as they were over 120 days ago they cant charge back. My biggest merchants were from June to October last year all over 120 days. Is that it? Ive not heard from Nikotpf and Pixeleum haven't replied since they asked for statements 3 weeks ago.
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Which email is that please?
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Oh I see what you mean now. Yes I did forward without the S and recieved a response informing me it will get passed on. Thank you.
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hi would you mind sharing how? i have tried with my bank but they are not having any of it.
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A very slippery slope. I hope your doing good. 🙏
pre 2 nedelja
Of course. What’s your email and il send you a message
Obrisan
Post od pops22 je obrisan
pre 2 nedelja
Not to worry hun ,It can be overwhelming and daunting. It is alot to take in and can be a long frustrating trying to navigate this forum and find the information you need .If you need any help I am happy to help try and find the info you need
pops22
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Sent
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Hi just wondering. After anyone has played these casinos/contacted these casinos.
Has anyone received random messages? For example I have a message from 'EQUTAS' stating 'my account has been credited with 429 - actual cash' along those lines'.
Can only assume they pass on our data of some sort, sell it? Maybe farfetched.
pre 2 nedelja
Thank you I really do appreciate it
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Yes every day they are using your phone number to entice you in
pre 2 nedelja
Your welcome 🙏
