Prošle nedelje sam pokušao da kontaktiram Mastercard. Oni samo odgovaraju sa:
„Hvala što ste kontaktirali Ask Mastercard. Žao nam je što čujemo za ovu situaciju.
Međutim, da znate, Mastercard ne izdaje kartice, ne održava račune vlasnika kartice i podatke o transakcijama, ne pokreće povraćaj sredstava ili sporne transakcije u ime vlasnika kartica, već samo banka izdavatelj. Mi služimo samo kao dobavljač tehnologije koji licencira našu mrežu bankama i osigurava da se plaćanja obrađuju."
I tried to contact Mastercard last week. They just reply with:
"Thank you for contacting Ask Mastercard. We are sorry to hear about this situation.
However, so you are aware, Mastercard does not issue cards, does not maintain cardholder account and transaction data, initiate refunds or dispute transactions on behalf of cardholders, only the issuing bank does. We only serve as the technology provider licensing our network to banks ensuring payments are processed."
Automatski prevedeno: