pre 3 godina
Ako želite da diskutujete bilo šta vezano za Power Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Power Casino - opšta diskusija
pre 3 godina
Neki dan u ovom kazinu 🙂 Podnesena je žalba.
Pas 3 nije sa?
Automatski prevedeno:
pre 3 godina
I've never done this kind of bets, but I'm thinking - I don't even see the dogs number 2 and 5 on the screen so isn't it possible that the Dog 3 was simply behind all of them and his number will appear on the screen a bit later?
pre 3 godina
PAŽNJA: Bonus za prvi depozit od 200% je x60. Uslovi i odredbe navode x40 na iznos bonusa, ali kazino takođe izračunava iznos depozita na saldo bonusa. Ovo je prijevara, naravno kazino na to gleda drugačije ...
Automatski prevedeno:
pre 3 godina
I što dovraga radite u mojoj žalbi Traid?
Može se zatvoriti Problem riješen dobio povrat novca.
Automatski prevedeno:
pre 3 godina
Mislim da biste trebali duboko udahnuti pa vidjeti u kojem ste području.
"Power Casino diskusija" - ovo zasigurno nije VAŠA nit (ispravan pravopis)
Automatski prevedeno:
pre 3 godina
Hello,
thank you for information regarding your complaint. I'm happy it ended up this way!
Allow me to point out that we are currently in "Power Casino - general discussion". Your complaint has been proceeding via unique thread, so you don't have to be allert in this case. All you personal data are safe within our website. 🙂
I'm just curious, do you plan to keep playing in this casino?
pre 3 godina
Hi,
It's an interesting information.
Is this your own experience - did you try deposit bonus and wagering in here for yourself, please?
Thank you.
pre 3 godina
Zdravo,
da, juče sam položio 200 € i sa 200% bonusa imao sam 600 € na računu. as
Ulog mi je prikazan 24.000 €. Prema odredbama i uslovima, trebalo je da iznosi 16.000 € = x40 od iznosa bonusa). U LiveChatu sam obaviješten da će se depozit pretvoriti u bonus kredit i da će se stoga računati. Nikada ranije nisam čuo ovaj argument iz kazina.
Ažurirano od strane autora pre 3 godina
Automatski prevedeno:
pre 3 godina
I'm quite surpriced as well...
As far as I can understand, you only got this information via LiveChat, correct?
I mean, did they argument with certain Terms&Conditions part or did they just simply inform you by chat?
pre 3 godina
Uvijek čitam uslove i odredbe. Uslovi i odredbe Power Casina navode da se iznos bonusa za bonus od 200% mora konvertovati 40 puta. Za mene, iznos bonusa je iznos koji se dodaje mom depozitu, u ovom slučaju 200%. Kazino na to gleda drugačije. Što trebam učiniti po tom pitanju?
Automatski prevedeno:
pre 3 godina
Zdravo, možete poslati spam na chat jer nemaju IP blok 🙂 tada sam dobio moju nadoknadu.
Automatski prevedeno:
pre 3 godina
Jednom sam vašu uključio u svoju žalbu. Preporučujem otvaranje žalbe. Već osjećam galamu da korisnici napuštaju kazino
Automatski prevedeno:
pre 3 godina
Ozbiljno, javno su nudili moje podatke trećim stranama 
Automatski prevedeno:
pre 3 godina
I što dovraga radite u mojoj žalbi Traid?
Može se zatvoriti Problem riješen dobio povrat novca.
Automatski prevedeno:
pre 3 godina
That's the thread you're talking about and it's still waiting for your reply:
https://casino.guru/power-casino-player-s-winnings-haven-t-been-validated
1
pre 3 godina
If they apply wagering on your own money (the money you deposited), then it's all wrong. You shouldn't have a wagering requirement applied to your own money (except the usual 1x-5x wagering, which is the basic anti money-laundering rule, preventing you from an instant withdrawal after you make a deposit).
pre 3 godina
Hello, Tillykke.
I'm sorry if the information from our support agent was somehow incorrect, however our bonus rules clearly states, that all bonus funds are subject to the turnover:
5. After accepting the Bonus, the deposit amount is combined with the Bonus amount and then credited to the balance of the bonus funds.
7. The bonus balance is subject to a 40-fold turnover before you can use or withdraw the funds. You can check the remaining wager amount in the Account tab.
As you can see, it is clearly said that your deposit amount will be combined with the bonus amount, and transferred to the bonus funds balance, after that the "bonus balance" is a subject to the turnover, and not the "amount of bonus". So everything is correct: the wager is counted from the whole amount: 200 euro of the deposit + 400 euro of the bonus. 600x40=24 000.
If you think, these phrases don't give full clarification, or, maybe, there is an issue in German translation of the bonus rules, please, tell us, and we will think on how we can change the phrasing.
pre 3 godina
Hello, Daniel.
We never apply wager to the player's own money, even for AML rules.
The wager is only applied when the player accepts the bonus. In that case the amount of the deposit is combined with the bonus amount. The cumulative deposit+bonus amount is transferred to the bonus funds balance and the wager multiplier is applied to it.
If the player does not accept the bonus, wagering is never applied.
pre 3 godina
Hi, yes, I understand that, but still. I understand the X wagering requirement on the bonus that you give to the player including all other conditions like max. bet, max. withdrawal etc.
But how can you apply 40x wagering requirement on real money that were deposited by the player? I understand that the player can choose whether they want to accept the bonus or not, but it still doesn't make the bonus better anyway. So basically by accepting this bonus, the player converts their own money to bonus money. I'm looking at the bonus page here and I don't think that even our team that did the review understood the conditions. I'll need to check it with them in the morning.
Ažurirano od strane autora pre 3 godina
pre 3 godina
Dear Power Casino representative,
I am not sure how happy are the players with this type of bonus. Do you have some feedback? Did somebody complain about turning real money into the bonus? As far as I know, only one casino ever was turning real money into a bonus, and it was happening with wagering, and at the end of the wagering, all bonus amounts were converted to real money. But because one player lost the real money because he didn't wager the bonus on time, they considered reworking the bonuses.
This bonus policy is very unusual. Usually, players convert bonus money to the real one and not the other way.
