Rocketpot Casino - opšta diskusija (strana 2)

https://www.curacao-egaming.com/public-and-players/authenticityu will hear about them on national news for scamming, flooding and identity theft they are fucking criminals 

After contacting u I had my account closed instead of getting my refund I had my account closed asking me for verification when the casino is fraud and not licensed I’ll report this website as well for being a scam and fraud rocketpot asking me for verification when they stolen thousands of dollars from me and when I withdrawn 1 withdrawal they didn’t request a verification from me

This is not how the validation works - see this:

Try to focus on the proven facts and do not offend other users. Are we clear?

Besides, I have no idea where you took the screenshot, but this thread is about MyStake Casino, the correct review looks like this:

https://casino.guru/mystake-casino-review#tab=js-tab-reputation

Is there anything else I can help you with, perhaps?

They will be investigated they have been exposed and they closed my account after they have guided me with the vpn use and they know ppl they don’t read the fine lines but when they don’t even follow and they use players and have them breach their terms after they have profited well off them and they don’t care that they had caused multiple ppl their life shd damages they are investigated they should be charged with murder for all the innocent lifes they messed with and lured abused and nearly had their life in danger and casino guru is their partner their fraud supporters

False advertisement for everything u read on the site is the opposite and it’s untrue their total scam and fraud athey have the best 24/7 live chat as u see they don’t and their customer service sucks it’s the worse casino pare

Hey there!

I must say I'm solely confused by the display of ignorance you showed by accusing us of harming players.

Let's be straight - we do not support casinos if we are convinced they don't act with accordance to Casino Guu Fair Gambling Codex - I recommend reading it.

Allow me to say that the Discord channel is not atop official casino Terms and Conditions, and should be considered as additional info. Telegram, Discord, and social media in general are all full of dishonesty and shadiness.

Nevertheless, I find it interesting that according to our latest information, players from Canada are allowed to play there, but it seems to be so:

I checked out the Terms and Conditions to find out Canada is allowed while the US is not:

May I know where you live and where you are a citizen? I personally do not fully comprehend why anyone would switch the VPN to an unsupported country.

Is there anything else in motion behind your issue, perhaps? Because I would like to help you out, you know?

There is a feature - free to all players we offer through Casino Guru Resolution Center called complaints.

If you are interested, read this guide to find out more about it:

https://casino.guru/complaint-resolution-instructions

We aim to help, but we won't waste our energy and resources on vulgarities, I hope this is clear.

Furthermore, it would be best to avoid sites with such a low rating in the future. I wonder, have you seen the rating given?

https://casino.guru/rocketpot-casino-review#tab=js-tab-reputation

Is this what you call supporting casinos?

Anyway, let's focus on the VPN issue for now.

I'll wait for your reply, yet be warned - another abusive post and your account will be closed permanently.

Update:

Since your previous accounts were permanently banned for breaking the forum's T&Cs, this account and any other you'll attempt to create in the future will be banned as well.

Hello, in May I received a message on my email in which I registered on casino guru.

This message was about my complaint being reopened and the new management of the rocketpot casino decided to review my complaint and pay me my deposits. But unfortunately I only saw this message on my email today (because at the moment I am constantly using another email)

I'm trying to restore the complaint, but I encounter this error "captcha failed", although there is no captcha visible anywhere.

please help me restore the complaint

https://casinoguru-en.com/rocketpot-casino-player-s-active-balance-has-disappeared

Здравствуйте, в мае я получил сообщение на мой имейл в котором я зарегистрировался на казино гуру.

Это сообщение было насчет того, что моя жалоба возобновлена и новое руководство казино rocketpot решило пересмотреть мою жалобу и выплатить мне мои депозиты. Но, к сожалению, я только сегодня увидел это сообщение на моем e-mail (потому что в данный момент я постоянно пользуюсь уже другой почтой)

я пытаюсь восстановить жалобу, но сталкиваюсь с такой ошибкой "captcha failed", хотя никакой капчи нигде и не видно.

помогите пожалуйста восстановить жалобу

https://casinoguru-en.com/rocketpot-casino-player-s-active-balance-has-disappeared

Hello there. Thank you for reaching up.

I have talked to your complaint resolver Michal, and he conformed that he's in touch with you and trying to contact the casino regarding your case. Whenever there's something new, he will let you know.

Also, keep us informed here if you have any updates.

Keep in mind to check your email because you have used it for registration at the casino, so they use it for all communication.

Hi

i can not reach anyone but I'm having an issue withdrawing on Rocketpot I have waited the 24 hours I have tried canceling many of times

It won't go thru due to no one responding it's making the situation worse

I have sent a message everyday with no luck

Hello, if the withdrawal lasted one day why did you cancel it? If you want the money to get to you, you will have to be patient and if you do such actions, it probably won't get to you. Actually, if you wait one day, it's not that much at all and the casino probably doesn't have the power to give you any updates, although it would be best if they answered you when you have a question. Did you have to verify or not? Is this your first withdrawal? 

Please let me know and we'll see how we get on.

Rocketpot Casino – A Complete Scam

Rocketpot is one of the worst casinos I’ve ever dealt with. Their customer support is nonexistent over weekends, with a banner claiming they’ll be back on Monday. But even when Monday arrives, there’s still no response. As expected, my message remains unanswered. (Screenshot attached as proof.)

Their so-called "daily competitions" on Discord are just as shady. To participate, you need to send 10 messages in the general chat, then click "participate" in the daily competition section. The bot confirms your entry, and later, it notifies you that you've won $10. However, when you try to claim it, a moderator named *Chi* responds via DM, saying you don’t qualify—but since it’s your first time winning, they’ll "arrange something for you."

I won again another day, and the same thing happened. This time, *Chi* claimed I didn't meet the minimum requirements, offering no clear explanation.

To test their honesty, I tried entering the **weekly** competition. When I clicked "participate," a popup appeared stating that I didn’t meet the requirements—I needed to send **70 messages** in the general chat first. But if you send 10 messages too quickly, it’s considered spam. The problem? Their server is completely dead. It can take **two to four days** before someone even bothers to say *hi.*

All proof is included in the screenshots. Rocketpot is a sad joke—stay away.

They refused give my win and they closed too my account

don’t play here !!!!

Could you tell us what the reason for all this is, please?

Perhaps we could have a look into the situation and help you out.

I played at Rocketbot Casino.

I deposited $100, and they gave me a $100 bonus.

They accepted me and I provided my personal information.

When I won $5,300 and fulfilled all their wagering requirements, I requested a withdrawal.

They took several days to respond, and I felt they were looking for excuses and reasons to deny the withdrawal.

Eventually, they replied saying that I am from Saudi Arabia and therefore not eligible.

I told them that they had already accepted me and approved my account earlier.

But once I started demanding my rightful winnings, they closed my account.

They are a bunch of thieves

Unfortunately, I can see that this casino doesn't have a good safety index, so I am not sure if we'll be able to help out. We will try, for sure, though.

We believe that as soon as the casino lets you play and deposit knowing that you are from some restricted country, they also should pay out your winnings.

So, please file a complaint here, explain the whole situation, and our complaint team will do their best to get all this solved.

The main thing will be for the casino to communicate with us, so let's hope for that.

Ok I will arrange that

thank u

You are welcome!

Please give us update if you happen to have one.

Good luck. ☘️

Very bad casino! Won a birthday 500 free spins on Rocketpot Bonanza and got airdropped 900$ to wager and suddenly an error appears that doesn't let me spin. Contacted support team but there is no response for a week now.