pre 3 meseci
I have no choice,just wait at the moment,hope will be sorted!!Thanks
RoyalGame Casino - opšta diskusija (strana 3)
pre 3 meseci
Keep us updated about any changes, please. We'll wait here for the news.
pre 3 meseci
I also have 1500e to withdrawall, and im afaraid ! Last time i tryed 250 Euros the the money came back in my casino account After 2 weeks ! The Casino sayd my bank didnt aproved the paymant! So i have issues ! I hope anyone of you has get they money in the bank account
pre 3 meseci
Hello and so you didn't manage to withdraw the €25? Now that you've entered the withdrawal, how is it? Did you use the same payment method? Did you also contact the bank to see if this is really true and it refused the money?
Let me know.
pre 1 meseca
zdravo svima,
Osvojio sam ukupno 3000 evra, koje bih želeo da isplatim. Bez obzira na to što možete da zahtevate povlačenje samo po 500€ odjednom i samo svaki dan (maksimalno 3 tekuće isplate), ja čekam svoj novac već 12 dana.
Status isplata se još uvek nije promenio (i dalje se proverava).
Po podršci, već sam 5 puta stavljen na listu prioriteta, proces je već nekoliko puta eskaliran prema podršci i trebalo bi da me kontaktira "VIP menadžer" - prošlo je već 5 dana.
NIŠTA se ne dešava na ovom sajtu, to je daleko najgora podrška i proces koji sam ikada doživeo u kazinu, svaki dan čujem „trebalo bi da bude danas" ili „finansijsko odeljenje aktivno radi na vašoj isplati" – GLUPOSTI!
Ima li neko savet šta još mogu da uradim? Polako dobijam osećaj da se ovde (nikome) ne isplaćuje novac i da je sajt ogromna prevara!
Ima li neko savet?
*U ćaskanju mi je pismeno obećano da će biti eskalirano – to je bilo pre 4 dana
Ažurirano od strane autora pre 1 meseca
Automatski prevedeno:
pre 1 meseca
May I ask if your account is fully verified at this casino?
If so, I don't see the reason why there has been such a delay, especially if the support tells you that it will be processed soon.
If I may suggest: maybe you should wait until Monday, as usually there is no financial department working during the weekend, and if there is no update even then, submit a complaint here on our site.
What do you say about this solution?🤔
Our team will intervene in your case and contact the casino regarding it. Hopefully they will communicate with us and will be willing to solve the issue.
Here is the link you need to follow and file a complaint where you describe the whole situation.
Let us know if there is any news, please.
pre 1 meseca
Zdravo Romi,
puno hvala na brzom odgovoru.
Još se nisam verifikovao i nemam pravo na verifikaciju ili trenutno ne mogu da se verifikujem.
Podrška kaže da trenutno ne mogu da vide nijedan zahtev za verifikaciju i kada kliknem na verifikaciju na stranici dobijam sledeće informacije: „Izgleda da vaš nalog ne treba da bude verifikovan. Zabavite se sa našim igrama."
Tako da nemam ni mogućnost da se verifikujem.
Već sam juče pokušao da uložim žalbu, ali kada želim da pređem na sledeće pitanje, ne ide.
Uvek moram da se vratim i ne mogu da uložim žalbu - šta da radim?
Hvala vam puno!
Ažurirano od strane autora pre 1 meseca
Automatski prevedeno:
pre 1 meseca
I see, if you don't need to be verified yet, then the delay is quite big and we don't understand what the casino can take so long to process.
As for the complaint, if it is not possible to file it, try to clear your cookies or file it with another device. You can also try a different browser to see if that helps or not.
If your problem persists I will try to find out what might be the matter.
I'll be waiting to see if it works for you or not.
pre 1 meseca
Zdravo Jaro,
Danas je 14. dan koliko čekam na isplatu, a podrška me i dalje odlaže sa „Uskoro bi trebalo da bude ovde" – do sada se ništa nije desilo i svi moji zahtevi su još uvek „U obradi".
Zatražio sam svoje isplate 3., 4. i 5. novembra - nijedna još nije obrađena i ništa se ne dešava.
Sada podnosim žalbu - sa Fajerfoksom radi
Automatski prevedeno:
pre 1 meseca
I am glad you found out a way to submit your complaint and now our team can try to intervene in your case and hopefully soon find out the reason for this delay.
If there is any update please let us know for sure, so we can be informed about every movements from the casino, if any.
We'll keep our fingers crossed for the fastest resolution.🤞
pre 1 meseca
želim vam dobrodošlicu.
Nažalost, i ja sam bio tamo mnogo puta kada su stvari krenule naopako! Samo se ne pridržavate njihovih pravila! Već sam odustao od ovih kazino sajtova koji daju bonus rakove i njihove povezane lokacije. Pogledaću imena kompanija i otkriti kome pripada! Nisu licencirani.
Na ovom sajtu nisu ni platili.
Automatski prevedeno:
pre 1 meseca
Oh, I saw how your complaint ended and it's very unpleasant. It's a shame they didn't respond and resolve the situation, because if they continue like this it probably won't have good consequences for them.
Anyway, I understand how you feel and I'm sincerely sorry.
I hope that if you still play in a casino, you'll find a better one.😕
pre 2 nedelja
Dobro jutro, pišem vam jer mi je potrebna pomoć, imam 3 povlačenja na čekanju na sajtu roialgame od 500 evra napravljena 1.12.24 - 500 2.12.24 i 400 3.12.24 jasno je da se još uvek verifikuje čak i ako je više od Prošlo je 7 radnih dana. Odgovori u ćaskanju su uvek isti, odnosno poslali su podsetnik finansijskom odeljenju ali ništa, slao sam i mejlove podršci ali su i oni imali isti odgovor. Moj nalog ne zahteva verifikaciju i ne mogu da pronađem odeljak za žalbe na sajtu.
Automatski prevedeno:
pre 2 nedelja
Samo sam ćaskao i rekli su mi 
i oni koji su danima pisali
Automatski prevedeno:
pre 2 nedelja
Hello, Kristina has already written to you in your complaint that we give casinos 14 days to resolve and send money to the player. It's probably not pleasant to hear similar messages from the casino and I know that often players would like a deadline or more accurate info.
Unfortunately, sometimes the casino has nothing to say and you will have to keep your cool until your withdrawal is processed. If nothing changes, then our team will assist you.
You think you can handle it?
pre 2 nedelja
Sve je uspelo, sve je prebačeno🙏
Automatski prevedeno:
1
pre 2 nedelja
Nadajmo se da će sve biti najbolje
Automatski prevedeno:
1
pre 2 nedelja
Izvini ickel posle koliko dana su ti platili?
Automatski prevedeno:
1
pre 2 nedelja
Hi!
If I may, try using the reply button, please. If you don't, the player will not get notified and may miss out on your question. that would be a shame.
I checked the previous posts and found out the player said:
"I have been waiting for my money for 12 days now." dated back on 14.11.24. Well, that was extremely slow!
Ažurirano od strane autora pre 2 nedelja
