NaslovnaForumKazinaRTbet Casino - opšta diskusija

RTbet Casino - opšta diskusija (strana 5)

 od Radka
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10.136 pregleda 103 odgovora |
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Radka

Ništa se nije promenilo.....zahtev za povlačenje je još uvek u pregledu i nema ažuriranja....Hvala

Automatski prevedeno:
pkalos77

I can see that our team has already started to work on your complaint, so hopefully soon we'll have some updates.

How long have you been playing at this casino?

Unfortunately, if you go through the user reviews for this casino, you will find out many similar cases to yours, so you have done right to submit your complaint. Our team will do their best as always to get it solved as soon as possible.

I am keeping my fingers crossed for the best result of it.🤞

Romi

Dobro jutro....Da nadam se da će se naći rešenje jer je jako loše što postoji zloupotreba položaja i jednostavno eksploatacija bez ikakvog poštovanja....Oko 2 meseca u ovom kazinu i ovo mi je prvi povlačenje....Moja je politika da se u početku kladim na malo i napravim prvo povlačenje da bih saznao pouzdanost svakog kazina....

Automatski prevedeno:
pkalos77

Yeah, that's a good strategy, I believe, good on you.

Do you always use the same payment methods, or do you like to try and change them?🤔

Radka

Dobro jutro....Imamo li neke informacije, da li napredujemo?....Da li da nastavimo sa zvaničnom pritužbom nadležnima da je kazino pod? Hvala

Automatski prevedeno:
pkalos77

Hello. I believe you should consult your complaint. Despite what it may seem like, I'm not your complaint resolver; I'm sorry. As you can see here 👈 "Casino Guru is examining the case".

Each party, for example, is provided 7 days to respond. Hold on, please.

Hello i have do a withdrawl on rtbet site 12 days from now i and keep waiting for an awnser its very ridiculous that they dont even have awnser not single thing they support keep telling me they gonna do it , they have many withdrawls blah blah blah and i am waiting too long do we have a awnser to that guys is they scammers ...?


Deloukos

Hi!

It seems like you have quite the same problem as other players from your country. Have you seen it?

Based on our experiences, though, this casino is not a scam - it pays out. Not just your description, actually quite fits the delay the casino says it has been experiencing. It is annoying, I know. Feel free to submit a complaint; despite the fact that my hope it won't be necessary, it is a way to go.

This guide may help you 👈

What do you say? It must be a hard situation.



Radka

i mean they are not respecting they players... from this

Deloukos

As I mentioned, I am aware that a wait this long is unacceptable. Given my temper, I would be the first to say that.

What if there are real problems at the casino that are causing this delay? However, now that I am considering it, how might I behave, for example, in that circumstance as a casino support? I would also admit there is a delay and try to work out the queue.

Naturally, it makes sense that you are not particularly convinced. I sincerely hope they find a solution quickly!

what we can, i can do to see this thing and fix it somehow..? this is unacceptable we need to report them

Deloukos

You can start by filing a complaint here, which hopefully will get resolved. Our team will surely do everything possible to get in touch with the casino and find out what the issue is there.

And if the complaint doesn't get solved, if the casino will not communicate, for example, they will get black points, which will negatively affect their safety index.

It is up to you if you want to go for it. Inform us, please, how you decide.

pkalos77

Dobro veče, prijatelju, suočavam se sa istim problemom. Jesi li dobio novac?

Automatski prevedeno:
m.li07

I'd say I'll be curious to see how it turns out myself. Gambling addiction situations should be taken seriously but apparently that's not the case everywhere. I'm not sure how it will be with the refund but I hope that everything can be sorted out fairly. 

Tomas will do his best and explain everything to you. 

If you see any progress, feel free to get in touch.

Sada sam i sam imao loše iskustvo sa tim kazinom, prvi put sam deponovao sa bonus kodom od 20e koji je trebalo da mi da 200% bonusa na depozit.

Nisam ga dobio i pitao sam korisničku podršku, trebalo je mnogo vremena dok nisu rekli da nisu dobili. Pa onda sam tražio normalan bonus od 100% + 200fs na prvi depozit, korisnička služba je razgovarala sa menadžerom i nisu mi dali?

Pitao sam da li mogu da podignem svoj novac jer su me obmanuli misleći da ću dobiti bonus, ni to nije uspelo, prvo morate da uložite 1k. Snimio sam ceo razgovor sa predstavnikom korisničke službe kao dokaz. Mislim da je to bila velika prevara, srećom nisam uplatio više.

Tako da nisam igrao novac ili bilo šta, pa sam odmah kontaktirao live chat. Neću ponovo ulagati na taj sajt. Čak je i moj sopstveni novac, koji nisam mogao da podignem, odmah otišao i skoro da nije dao dobitke.

Izmenjeno
Automatski prevedeno:
Kasinofinlandia

This is quite a frustrating experience, I could say.

Have they at least explained what the issue was with the bonuses?

Romi

Nedavni odgovor je slučajno obrisan, vidite li ga?

Automatski prevedeno:
Kasinofinlandia

Ovo je bio odgovor korisničke službe:


Seppo

Nažalost, prema odluci administracije sajta, za vaš nalog nisu dostupni bonusi.


Biando

Hvala što ste čekali! Pregledao sam vaš zahtev, međutim, odlukom Administracije sajta nema dostupnih bonusa za vaš nalog.


Biando

Zaista mi je žao što nisam uspeo da pregovaram sa menadžerom, on mi je samo dao ovu informaciju i ništa drugo, zaista mi je žao zbog toga, Sebastijane.

Automatski prevedeno:
Kasinofinlandia

I see now.

May I know how you find the bonus code and whether the bonus terms were specified? For example, by a link leading to bonus conditions located somewhere in the offer.

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