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Scatterhall Casino - opšta diskusija (strana 60)

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onda ih nemojte uzimati za zaštitu govoreći da je na dobavljaču plaćanja ako se kazino očigledno samo šali!

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pre 1 godinu

The casino used to reply here on the forum on a daily basis and some players confirmed the payments of their withdrawals. Anyway, we have currently 42 opened complaints against the casino, which is enormously large number especially considering they're new. I'll try to find out what's going on. If I manage to get any info, I'll let everyone know here.

pre 1 godinu

I got paid from Scattterhall on Tuesday (money is on bank account). And confirmed payout from Spinpirate and Scatterhall today!

pre 1 godinu

Thanks for the update!

pre 1 godinu

Čudno kako onda daju prioritet isplatama. Potpuno nasumično sve

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pre 1 godinu

I don't think it's random. It must be based on the payment provider that is used to process the payment. Then I believe it has something to do with your country of residence as well. It's probably more problematic to send the money to Germany (due to regulations) than to other countries.

Daniel
pre 1 godinu

potvrđeno? - da

na račun? ne 😅

Bilo je vreme da se nešto uradi po tom pitanju.


Da li neko od vas više ne dobija Scatterhall bonus neželjenu poštu? Ja više ne

od spinpirata ali skoro svaki dan 🤣

Automatski prevedeno:
pre 1 godinu

And this is exactly the reason why the concerned players criticize casino guru for not intervening. Your arguments sound like the casino is not to be blamed for their problems with the 3rd party payment provider. But the opposite is the case, it shows that this company is not fit to operate a project like this which should ultimately affect the casino rating. Any serious buisness should be able to solve a payment problem within 3 weeks.

So for how long does casino guru think the complaints should be kept open as unresolved complaints are the only way to influence the casino rating? The casino could post every 7 days in order to extend the timer without actually trying to solve any issue and new players will sign up based on a ridiculous 7.2 score.

The longer this goes on without sanctions the more people will lose trust in Casino Guru and its services.

pre 1 godinu

I just checked the complaints and most of them are 1-2 weeks old. Even yours was submitted 2 weeks ago. We don't assign black points for that. The thing is that we review casino's fairness, not the withdrawal process speed and I totally agree some players might not like it, because the overall user experience is bad due to this. That's why I recommend not only checking the reputation rating, but user reviews and then the complaints section as well when you select a new casino.

Please scroll down and take a look at the casino's reply here: https://casino.guru/spinpirate-casino-player-s-withdrawal-has-been-delayed-4

It looks so far they have issues with the payments provider, but they don't intend to steal money from players. That's what we know so far, but of course, we'll check carefully how the cases will develop.

pre 1 godinu

Imate mogućnost da zatvorite slučaj kao nerešen i ako Scatterhall ili bilo koji kazino ipak uspe da reši problem možete otvoriti ovaj slučaj i označiti ga kao rešen!!!!



Ali ono što vi radite je podržavanje taktike odlaganja ovog kazina!!!!

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pre 1 godinu

I just want to point out that it's not Radka who closes or reopens cases. It's another department.

We don't support anyone. Scatterhall + Spinpirate are fresh casinos so you can't even claim that we receive good commission from them. We just try to figure out what's going on and make sure players get paid, because that's what matters the most at the end of the day.

pre 1 godinu

U koje bajke verujete? Sačekajte 30 dana ili više za isplatu.

Do sada jedino što se može reći bez sumnje je da oni brane kazino. Bolje upozorite igrače da više ne polažu.

Nijedan drugi kazino nije prikupio toliko žalbi za tako kratko vreme.

Svaki put kada predstavnik Scatterhalla laže igračima u lice i oni to aplaudiraju, ne postoji drugi način da se to naslovi.

Samo nastavite da uzimate partnerski novac od Scatterhall-a, ali najkasnije kada više ne vidite ni centa od Scatterhall-a, nešto će se dogoditi.

Smešno i drsko, ne možeš lepo da pričaš o tome ako si iskren.


Automatski prevedeno:
pre 1 godinu

Take a look at the submitted complaints: https://casino.guru/scatterhall-casino-review#tab=js-tab-reputation

How many cases older than 30 days do you see? The old ones are now marked as solved. The most of cases are 1-2 weeks old.

I don't get this guys. We have no intention to wait forever, but when it comes to the large amount of cases that we have opened on our website, they're not old. Even though the amount is large, we need to treat them as any other cases related to delayed withdrawals. We can't just close it after a week and assign the black points as some of you wish.

pre 1 godinu

Sve laže, moja isplata je kriptovaluta i ništa se ne dešava

Automatski prevedeno:
pre 1 godinu

How long time have you been waiting for the crypto payment so far?

Ažurirano od strane autora pre 1 godinu
Daniel
pre 1 godinu

Već drugu nedelju. Kripto Nikada nisam primio nikakve isplate i još uvek nije obrađen

Automatski prevedeno:
Daniel
pre 1 godinu

hahahahahahahahahahaha



VOOOO odgovarali su svaki dan!!!! I da, potvrđuju uplate, ali to je to! nema koristi ako ne isplate!

Automatski prevedeno:
pre 1 godinu

Javiću vam se sada, tako da sam započeo isplatu u januaru i trenutno čekam potvrdu za sledeću isplatu od 24. februara. Dakle, prošlo je više od mesec dana.

Pišem podršci uživo skoro svaki dan, a odgovori su besmisleni i imaju za cilj da brzo namire korisnika, a da ništa ne dele.

svake nedelje dobijamo samo jednu poruku od Scatterhall-a o našim žalbama i uvek se kopiraju i lepe.

ako biste mogli da dobijete barem neke interne informacije koje bi bile od velike pomoći, na primer kako ćemo odlučiti kojim redosledom se sada obrađuju "zaostala" plaćanja ili zašto postoje problemi sa isplatama u Nemačku\Austriju.

Bilo bi mnogo lakše da baza igrača i kazino budu malo transparentniji.

Automatski prevedeno:
pre 1 godinu

Šta kažete na to da dozvole da se MiFiniti koristi kao isplata kao bilo koji drugi kazino i da ga učine dostupnim za depozite? Na čekanju je već 5 nedelja i nije ni prihvaćeno...

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Saint90
pre 1 godinu

Ovo su odgovori koje ćete dobiti od davaoca licence Antilephone.

file

Znam da zvuči kao šala, ali sam dobio ovaj odgovor pre samo nekoliko minuta.

Kriminalni nivo ovih likova je sramotan.

Zato se uzdržite od igranja u licenciranim kazinom Antilephone!!

Automatski prevedeno:
pre 1 godinu

lmaooo the 'goodie' is 10 euros with 20 euros max cashout 😀 😀 😀 they can't be serious

pre 1 godinu

Btw what’s funny is that they’re still accepting new deposits, new players, still posting daily bonus codes, that will eventually lead to even more cashout requests, making the backlog bigger and bigger? Also they haven’t been able to contact their payment provider where all the payments go through? Since Thursday? This is starting to get very hard to believe

pre 1 godinu

I just checked the complaints and most of them are 1-2 weeks old. Even yours was submitted 2 weeks ago. We don't assign black points for that. The thing is that we review casino's fairness, not the withdrawal process speed and I totally agree some players might not like it, because the overall user experience is bad due to this. That's why I recommend not only checking the reputation rating, but user reviews and then the complaints section as well when you select a new casino.

Please scroll down and take a look at the casino's reply here: https://casino.guru/spinpirate-casino-player-s-withdrawal-has-been-delayed-4

It looks so far they have issues with the payments provider, but they don't intend to steal money from players. That's what we know so far, but of course, we'll check carefully how the cases will develop.

pre 1 godinu

Just to be clear. My complaint regarding Scatterhall was filed on the 3rd of March and my withdrawal request has not been processed since the 9th of March. Its been 25 days. We are talking about almost a month and therefore I call this casino officially SCAM!

pre 1 godinu

Have been waiting 3 weeks for my "crypto" withdrawal to be processed but it still says pending.

pre 1 godinu

Konačno potražite nova kazina!

Prestani da gubiš vreme.

Ako nešto dođe, bilo bi dobro, inače nemoj više da se mučiš sa tim! Dosta su vam pokrali, ne dozvolite da ukradu i vaše dragoceno vreme.


Retko je doživeo tako sumnjivu gomilu.

Kloni ih se.

Automatski prevedeno:
carsix79
pre 1 godinu

I will save this image, I always knew Curacao regulator were a joke, but wow, never expected them to be this ridiculously low, to this point I believe being unlicensed is better than holding a Curacao license, in both scenarios you completely depend on the goodwill of each casino, and most lack said goodwill

hanzy1991
pre 1 godinu

If I'm not wrong, the casino claimed they have problems with the payment provider, I'm not sure which payment methods are affected by this alleged "problem", most casinos handle crypto payments through alphapo and this is a really solid payment processor, I think this casino and spinpirate are having huge liquidity issues leading the sites not being able to pay out users, but this is just my assumption, I might be wrong

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