I have in fact more or less lost all hope about it, seems they getting away by just ignore every single question and mail.
It’s of course unbelievable that they do, and it’s for sure not good at all for the total casino- business and towards all honest casinos out there.
"One rotten apple can destroy the whole basket".
My hope with this information is to get Scatters blacklisted and by that saving other people from playing there and face same totally silence if some problem rises.
Yes, I understand. You're welcome, I think everyone would be happy if someone would take the time to talk to them, especially in a situation like this. The fact that they don't give you a straight answer speaks for itself, I'd say.
As for the complaint, yes, since it's been a long time, it hasn't been possible.
However, your experience will hopefully show all players that they should be careful, and even though you've done it, your posts will at least maybe keep other players from depositing here. I know it's a small compensation for what you've been through, but believe me, your words may be more noble than you think.
Nevertheless, I firmly believe that you won't come across anything like this again and you will have only good experiences in the future. I wish you good luck. ☘️
Thanks a million for your reply and nice words. Can you Jaro by the way help me and explain how the process are and whom decide to blacklisting a casino on your side? Are there someone special person I should explain this to or do they whom decide about that reading our conversation? A casino whom not answer at all on a valid claim on euro 59.600 should in my book anyway be blacklisted for sure.
Kind regards/ Jan Kristianssson
You're welcome and I'm happy to help with words at least.
As for the blacklist, a week ago I discussed this with my colleague and I learned that we do not blacklist casinos, but only look for relevant blacklists and whether the casino is not placed on them, so there will probably be no more help from our side, which is quite unfortunate for me. 😥
So I hope I answered your question.
scatters mi ne isplaćuje profit od 90 evra, okrivljuje treće lice, pa posle 14 dana dobijam mejl da novac treba da se vrati na račun igre, ali ni njega nema. pisao putem e-pošte i razgovarao sa podrškom, ali nema pravih odgovora zašto novac nije stigao na moj bankovni račun. račun ili dokument odobren i povlačenje odobreno..pitao u čemu je problem, kada imaju bankovni račun itd. kada uplatiš, ali ni na to nisam dobio odgovor..trebalo bi lako poslati profit na isto . i sad moram da čekam jer moraju ručno da uplate novac na račun za igru, to bi trebalo da se desi odmah... čudno da je kazinu sa toliko žalbi na isplate koje nisu stigle dozvoljeno da nastavi, da sam pročitao recenzije Nikada ne bih deponovao i igrao u ovom kazinu za prevaru. Shvatite da verovatno nikada nećete dobiti novac, nažalost.
Hello, I'm sorry to hear that you are having trouble with your casino withdrawal.
However, as I read you are waiting over 2 weeks to receive it and that is exactly the time we give casinos to sort out everything that is necessary in the process and send you the funds. If that still hasn't happened, I would recommend that you file a complaint and our team will try to help you and we will see what we can do.
You can open it here on this link. ⬅️
However, you still don't have the credit money and the casino hasn't told you how long it should take for this to happen ?
If you have an update I will be here.
Pokušao sam da napišem žalbu, ali ne mogu da napišeš u samoj kutiji sa informacijama?? i dalje nema para ni na bankovnom računu ni na računu za igru, samo pišu da je prepušteno drugoj agenciji i da se strpim i čekam ....verovatno neću dobiti novac od ove prevarantske kompanije razbacuje kazino
Hmm, could you send me some screenshot of what it shows you when you enter a complaint ? Maybe I would recommend deleting cookies or using a different device or browser to start with. If you are using a VPN or have one, maybe try changing the country, that was another suggestion I sent yesterday to a player who had a similar problem.
If none of this works, let me know.
Of course, as for your situation, I'm sorry, and if all you have to do is be patient, then somehow that information wouldn't help me either. However, in this case we probably can't do more than wait for more details. 😕
ispalo je, kad sam napisao da sam ti predao novac je stigao za 2 dana
So that makes me pleased, in the end it was only necessary to be patient, wasn't it ? Are you still playing here or not ? 😉
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
