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Slootz Casino - opšta diskusija (strana 5)

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grotestorm
pre 11 meseci

also can not in account

grotestorm
pre 11 meseci

Često morate da resetujete lozinku. U nekom trenutku ćete dobiti e-poštu sa novom lozinkom. Uradio sam ovaj proces oko 30 puta dok mi nije poslata e-poruka.

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grotestorm
pre 11 meseci

Ali ipak nećemo dobiti novac...

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Asof15
pre 11 meseci

its all the same bogamba same chat slootz bogamba email zero slootz also

pre 11 meseci

Sada sam uspeo da resetujem lozinku. Ne, nije bilo odgovora na gubitak kredita.

Automatski prevedeno:
pre 11 meseci

I am glad that at least something has been successful in this casino, but on the other hand it doesn't really solve much and the important thing is the withdrawal, about which you still don't have further information. 🤔

pre 11 meseci

hi

same problem get total from casino group from slootz bogamba 20000 euro

its pending from 26 oktober chat always same answer

pre 11 meseci

Hi, in this case I would also recommend to file a complaint. I have a feeling that every player who comes here has the exact same problem. Anyway, what did the casino say to you, why don't you have your money yet?

Also I think that everyone who goes through this thread can probably take it as useful information before depositing to this casino.

I wish you the best and I hope every case will be solved.

pre 11 meseci

file Da li je to stvarno?

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ralinho
pre 10 meseci

I was looking at our page what we have listed for the license and I found this. I think that says it all. Did you see it too ?

file

pre 10 meseci

this email I get 30 min ago


We appreciate your patience while we work through a high volume of payments. Your payment is important to us, and we are committed to resolving the delay as quickly as we can.


Best regards 

Slootz

grotestorm
pre 10 meseci

Better than nothing? Honestly, I can't tell.

Maybe the casino is short on staff; that wouldn't be unusual during the last few days before Christmas. 🤷‍♀️

I'm not convinced that trying to figure out what is behind the delay helps anyone much. So, instead, I'll keep hoping for better news.

grotestorm
pre 10 meseci

Ovu poruku dobijam od početka decembra.

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Radka
pre 10 meseci

sledeće nedelje biće dva meseca otkako sam dobio iste poruke kao i ostali igrači ovde u diskusiji

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pre 10 meseci

the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner

Ažurirano od strane autora pre 10 meseci
pre 10 meseci

casino guru can u contact slootz??>?


Rtbonehs
pre 10 meseci

Tako je, Casino Guru može tako nešto. Telefonom ili bez pojma.

Automatski prevedeno:
pre 10 meseci

can u all still login with ur own password or u need to reset it??

Rtbonehs
pre 10 meseci

Upravo sam se odjavio i nisam mogao više da se prijavim. Resetuj šifru. E-pošta je stigla odmah nakon 1 sekunde. Sad sam se vratio. Kakav cirkus zaista. Uvek je moguće uzeti novac, ali ga nije moguće isplatiti. bezobrazluk

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pre 10 meseci

sledeće nedelje biće dva meseca otkako sam dobio iste poruke kao i ostali igrači ovde u diskusiji

Automatski prevedeno:
pre 10 meseci

According to what I read here and wrote off, most of the cases have been dragging on for quite a long time. I would be very happy if the casino would pay out everyone's money and not just send the same message to every player. Of course we will just have to wait for that, although I think everyone has waited enough. I hope the next update will be with everyone getting their money.

I will keep my fingers crossed. 🤞

pre 10 meseci

the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner

pre 10 meseci

Haven't you also thought about filing a complaint ? I think it might be appropriate, although nothing has been resolved yet, so I want to firmly believe that gradually the casino will come to its senses and start solving these issues.

What do you say ? 🤔

pre 10 meseci

casino guru can u contact slootz??>?


pre 10 meseci

I recommended to file a complaint on this link. When you file a complaint and describe to our team what is going on, they will try to help you. One of the steps in the complaint process, after you have heard from our experts, is to contact the casino. However, if you do not have a complaint, then our team has no way of resolving it and no basis on which to contact the casino. 

I would also recommend that you file a complaint, mainly because if the casino does not deal with such situations and therefore complaints, it will get black points and its safety index will go down.

So if you and other players have been waiting this long, I would definitely go ahead and file it. 

Of course, if you would like to see what you can expect when you open a complaint, I have added a guide with useful information. 

I think there is nothing to wait for here. I hope this will be sorted out soon. 

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