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Slots Magic Casino - opšta diskusija

pre 11 meseci od T3UF3LSFRAU
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pre 11 meseci
Ako želite da diskutujete bilo šta vezano za Slots Magic Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 11 meseci

Imam stanje od 400 evra u kazinu i želim da podignem 300 evra.

Prvo mi je stalno govorilo da otpremim dokumente, a sada status kaže: igrač čeka.

Korisnička služba ne odgovara u ćaskanju uživo ili putem e-pošte.


Šta mogu da uradim

Automatski prevedeno:
T3UF3LSFRAU
pre 11 meseci

Hi, based on what you describe, you'll need to go through account verification first. Once you have completed it successfully, only then will it be possible for you to withdraw the money. Anyway, how long has this verification situation been going on for ? 

It would certainly be best if the casino answered your questions and tried to reassure you so that you know what stage you are at. However, I know that this process is very important for the casinos and we give them 14 days so let's try to be patient for a while and see how it all works out in the end.

If you have any other problems and nothing is resolved in the next days and you haven't received a reply, by all means update us.

I will be waiting. 

Jaro
pre 11 meseci

Učitavanje dokumenata je uvek govorilo da su moji podaci ažurirani i da ne moram da postavljam nikakve dokumente.


Već sam obrisao kolačiće i keš i sve ostalo.


Automatski prevedeno:
T3UF3LSFRAU
pre 11 meseci

I see, so your documents are practically in order. Still no response from the casino on this issue ? Maybe it will take some more time if the casino has some additional checks and see if the status changes. 

However, if not, as I mentioned, let us know and we will try to help you. 

Will that be possible ?

pre 8 meseci

Zdravo, pre svega imam problem. Pobedio sam na slotsmagiku. Sada želim da platim, a oni to neće da urade... Uvek dobijam poruku o grešci greška u nazivu banke

Automatski prevedeno:
Emo2203
pre 8 meseci

Hi, since you have a problem with the withdrawal and therefore you are getting an error, have you spoken to the casino support about it ? Have you tried to find out how you can resolve this situation and what you should do if you keep getting an error ? Has the casino provided you with an alternative if you cannot withdraw money ? 

Please let me know. 

Jaro
pre 8 meseci

Zaustavljaju me. Uvek nešto drugačije

Automatski prevedeno:
Emo2203
pre 8 meseci

So they didn't give you any advice on what you should do to make a successful withdrawal ? What does the casino say to you then, please ? How long has your situation been going on ? 

Jaro
pre 8 meseci

7 dana koji govore šta, ali sve se uklapa. Samo, uvek postoji još jedna greška. Da položim sve bi funkcionisalo ali nekako ne bi išlo za 4000 evra...

Automatski prevedeno:
Jaro
pre 8 meseci

Ne, ništa, čak i moji bonusi tih dana nestaju

Automatski prevedeno:
pre 8 meseci

Šta mogu da uradim

Automatski prevedeno:
Emo2203
pre 8 meseci

Let me ask you one more question. Do you have a verified casino account and have you had any successful withdrawals in the past ? 

We give casinos 14 days to resolve a withdrawal and if nothing changes by then, I recommend filing a complaint. 

On the one hand, I understand that the casino may have technical problems, but since you have absolutely no information about your withdrawal and the situation, I understand that you are nervous. 

However, when they tell you about an error, have you tried to find out what exactly is wrong and how you should fix it to make it right if it's a mistake on your side ? 

pre 8 meseci

Da, druga kazina su isplatila bez ikakvih problema. Da sve je u redu... možda zato što je bila mnogo odjednom

Automatski prevedeno:
Emo2203
pre 8 meseci

Does that mean you already got your money ? 🙂

pre 8 meseci

Ne, nažalost još uvek ništa. Jedina stvar koja se uvek pojavljuje je greška u imenu banke

Automatski prevedeno:
Emo2203
pre 8 meseci

If you tell the casino support about it, what do they say ? Have you tried asking them for advice and to see what you are doing wrong when you make a withdrawal ? Have you tried to inquire if you have any other alternative to withdraw money ? 🤔

pre 8 meseci

Rekao sam im da ima problema. Ali nisu marili 9 dana. Depozit sa mog računa bez ikakvih problema ali prilikom isplate

Automatski prevedeno:
Emo2203
pre 8 meseci

Hello. Could you be more specific, please, if your account at this casino is fully verified? Sorry, but I really didn't get it from your messages. Is this your first withdrawal request at this particular casino? We need o know these information, so hopefully we'll be able to help you out. Will wait for your reply.

pre 8 meseci

Zdravo, imam isti problem sa isplatom, ne dobijam odgovore putem ćaskanja ili e-pošte. Već sam imao isplatu na slotsmagic-u, ali sada dobijam potpuno istu grešku u imenu banke

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