pre 5 meseci
Ako želite da diskutujete bilo šta vezano za SlotsVil Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
SlotsVil Casino - opšta diskusija
pre 5 meseci
To nije kazino od poverenja. Trebaju mi dva dana da mi plate 300 evra i ne znam šta čekaju, uvek kažu isto.
Automatski prevedeno:
pre 5 meseci
Is your account fully verified at this casino, and have you had any successful withdrawals there before?
I have seen your complaint that our team needs to wait for the 14-day time frame to pass before they can intervene. So, hopefully, there will be some development until then. Surely let us know, please, if you have some news.
pre 5 meseci
Zdravo, da li ste već primili svoj novac? Sada imam povlačenje na čekanju
Automatski prevedeno:
pre 5 meseci
Just a tip for you: If you'd like to write to some particular person, please use the "reply" button so the person can be notified of your message.
How long are you waiting for your withdrawal, if I may ask? I hope it'll be processed soon.🙏
pre 5 meseci
Zdravo, već ste primili svoj novac
ILI? Sada imam isplatu na čekanju u ovom kazinu
Automatski prevedeno:
pre 5 meseci
Danas sam zatražio, nadam se da će biti obrađen do ponedeljka.
Automatski prevedeno:
pre 5 meseci
Oh, so I wouldn't be skeptical yet and I wouldn't be afraid. We'll see if you can get the money. What payment method did you use? Have you had any successful withdrawals before ? Do you have a verified account ?
Let me know. 🙂
pre 5 meseci
U tom kazinu nemam uspešne isplate, ali u sestrinskim kockarnicama koje su potpuno iste i od istog vlasnika, kao što je vinolot ili silverplai kazino, šaljite sve dokumente. I preko ćaskanja su mi rekli da je to delimično verifikovano, uplatio sam karticom i podigao bankovnim transferom slanjem svih dokumenata, povlačenje je 1500 evra, evo još čekam mejl za plaćanje sa nekim ažuriranjem o mom povlačenju.. .
Automatski prevedeno:
pre 5 meseci
Thanks for the clarification. When you say you are partially verified, did you have to send additional documents to the casino ? If so, that may be the reason for the delay you are experiencing.
The good news is that in sister casinos you received the money without any problems, so I strongly believe that it will be the same here.
Let's see what the casino comes up with and if they fail to send you the funds within 14 days, then our team will intervene.
I will keep my fingers crossed for you. 🤞
pre 4 meseci
Prošlo je 48 sati i nema ažuriranja. Ne odgovaraju na mejlove, ali čet odgovara, samo daju copi paste odgovore, piše da odeljenje plaćanja radi na tome, uvek kažu isto ali evo čekam mejl sa novostima, kontaktirajte ih , dosta se odlaže
Automatski prevedeno:
pre 4 meseci
Oh so you're basically just getting started. We give casinos 14 days so you'll have to be patient and I believe they'll get to you with the update. But if they don't have one yet, they probably won't give it to you. So don't worry and try to hold out for a while.
If nothing changes in that time, our team will contact the casino and try to help.
pre 4 meseci
Oni su prevaranti, nikad vam ne šalju novac, imaju ga danima sa mogućnošću poništavanja isplate, zatim sam mnogo puta tražio brisanje naloga preko onlajn ćaskanja i dva mejla koje su mi dali preko onlajn ćaskanja i ništa, Ne brišu moj nalog, takođe traže od mene da izbrišem podatke o svojoj bankovnoj kartici, ne vidi im se licenca, niti sa kojom administracijom igre su povezani, oni su prevaranti, zatvorite taj onlajn kazino sada.
Automatski prevedeno:
pre 4 meseci
Ovo je njegov URL: https://slotsvil1.com/es/online-casino?reload=2.
Oni su sakrili svoju licencu, kada izvršite moje povlačenje, ne šalju vam novac, ali i preko njihovog ćaskanja u nekoliko navrata tražim brisanje svog naloga i kažu mi da to ne mogu da urade iz onlajn ćaskanja i da ja morate poslati e-mail na customerassist@slotsvil.com Identifikujem se tako što kažem svoj nalog, ID, ime, prezime i adresu e-pošte povezane sa nalogom, koja je ista kao ona sa koje sam poslao e-poštu. Molim vas da odmah izbrišete moj nalog. Imam problema sa igrom i zato imam finansijskih problema. Na šta odgovaraju kakvi problemi, to je neverovatno... Ja opet kažem isto a oni odgovaraju da ne mogu da mi obrišu nalog pa sam poslao mejl na customercare@slotsvil.com , šaljem ponovo mejl i kažu mi da moram da pošaljem dokumentaciju o kreditnoj kartici, molim te zatvori taj nelicencirani kazino, oni su prevaranti.
Automatski prevedeno:
pre 4 meseci
Hi, I read your situation and I'm sad about how the casino acted.
I would start with the license and they don't have it hidden, only the casino doesn't have a valid license so that's why they don't have it on the site. Did you see our review, we have these things written there.
As for the account deletion, if you need help you can try to file a complaint with us. I'm not saying it has to be resolved, but at least we'll try and see where we can get to and if the casino will communicate with us. I don't think it's right if they don't want to close your account, and if you mention financial problems, I don't think it's normal for them to ask you what the reason is, when I think it's pretty clear.
Regarding the withdrawal, the casino didn't tell you why you don't have your money or what is the problem that you still don't have it ? That would definitely be good to know.
So let me know if complaint is worth to open for you.
pre 4 meseci
Pre 9 dana zatražio sam povlačenje 500€ sa slotsvil-a, trebalo im je 4 dana da odgovore i tražili su da im pošaljem fotografije kartice sa koje sam uplatio depozit. Poslao sam im ih u petak 5. a oni su mi odgovorili u subotu 6. tražeći od mene fotografiju sa ličnom kartom. Poslao sam im i 10. nisam dobio nikakav odgovor. Pitate ih u ćaskanju i oni vas sve vreme odbijaju.
Automatski prevedeno:
pre 4 meseci
Hello, it looks like you're going through account verification so you'll need to successfully go through that process first to get the money. I don't know what the casino can take 5 days to verify one photo but maybe they didn't look at it over the weekend so you'll have to be a bit patient. We give casinos 14 days to resolve KYC and if it keeps dragging on and on and doesn't resolve, then I would recommend the next step.
So do you think you can hold out ?
pre 4 meseci
Kontaktirao sam ih putem ćaskanja i rekli su mi da je sve u redu i da rade na tome.
Sačekaću još nekoliko dana da vidim kako je to rešeno i ažuriraću temu
Automatski prevedeno:
pre 4 meseci
Prošlo je 5 dana i rekli su mi u četovanju da je sve u redu, ali ništa nisu poslali i uvek je postojala mogućnost da poništim povlačenje što sam na kraju i uradio..., stvar je u tome da sam insistirao da Imam problema sa igrom, finansijskih problema zbog igranja i molim vas da izbrišete moj nalog a oni ne žele to da urade, u chatu mi kažu da ne mogu da pošalju mejl, tako da mi odgovaraju isto da ne mogu da pošalju to drugom i neko drugi treba da im pošalje broj moje kartice da izbrišu moj nalog, varaju me, da izbrišu moj nalog, ne treba im broj moje kartice, uradite nešto, ovi ljudi su prevaranti, a da ne govorimo o lažnim licence. .
Automatski prevedeno:
pre 4 meseci
Kontaktirao sam ih putem ćaskanja i rekli su mi da je sve u redu i da rade na tome.
Sačekaću još nekoliko dana da vidim kako je to rešeno i ažuriraću temu
Automatski prevedeno:
pre 4 meseci
Hmm, then I hope there won't be any more unnecessary hassles and that the verification will be successful and you will be able to make a withdrawal.
Of course I will wait for the update.
