Ne razumem odakle guruu ova dnevna podizanja!! Na sajtu je 1000€ MESEČNO!!!! DA MESEC... DA POVEĆAMO OVAJ PLAFON MORAMO DA UPLOADIM OVE NIVOE, VEĆ SAM UPLOADAO JEDAN NIVO I POČEO NOV TRAKU BEZ POVEĆANjA NIVOA CASHBACK I MAKSIMALNOG NIVOA POVLAČANjA. OVAJ KAZINO NEMA NIŠTA DOBRO! KASINO GURU TREBA DA BUDE PAŽLjIVIJI U SVOJIM RECENZIJAMA.
Hello and thank you very much for this update. All have been forwarded to our data team for further checking.
Worst casino I've dealt with
After I completed the account authentication and the authentication was done, I withdrew 100 euros and they asked me to take a picture of it while I was holding my ID and in front of the computer screen and opened their website page and my account is open.
Hello,
I know it sounds weird, but if you browse the forum, you would find that this is a pretty frequent request. I guess casinos ask such demands from players from certain countries, like Kuwait, Ghana, Peru, and so on.
The casino just takes it as proof that it was you who registered, deposited, played, and won.
It's just one selfie in the end.
Zdravo, ne treba tako braniti ove prevarante i oko zahteva za sve i svašta dokumenta, ovo je apsurdno, nijedan kazino ne traži paket dokumenata kao što je ovaj.
I have dealt with dozens of casinos, but only the most formidable scammers asked me to do this
Hi, you'd be surprised, but quite a many casinos require so many documents. All you have to do is to go through the communication for example about Ice Casino or Vulkan Vegas Casino here on the forum. Often, a really large amount of documentation is required from the players for verification before paying out the winnings. However, you can see for yourself and read the discussions.
I don't want to defend any casino here, but let me disagree. And as I just replied above, you find here on forum more casinos and finally happy players who after long time waiting and sending plenty of documents received their winnings. Unfortunately, when you have to go through long KYC procedure and even longer wait for withdrawal, then it is not a good experience at all. But as we already said here, it is not unusual.
Nemojte mi reći da igram u kazinu Vulkan Vegas i nećete verovati da su dokumenti poslali samo pasoš i novčanik iz kojeg sam uplatio depozit i to je to. Mirno uplaćujem i izvlačim zaključke, tako da ne zahtevaju sva kazina gomilu dokumenata, u jednom od kazina su tražili samo pasoš i verifikovali račun za 5 minuta, nema potrebe da štite prevarante.
Opet, ne slažem se da u tome nema ničeg neobičnog, u smislu da namerno razvlače vreme verifikacije i, shodno tome, povlačenja sredstava, pored toga, nakon priloženih dokumenata, nakon nekog vremena, povlačenje ponovo se ukida i zahtev za još nekim dokumentima, kao rezultat povlačenja sredstava i verifikacije može trajati nedeljama. Da li je to normalno u 21 veku gde je skoro sve automatizovano??
Well, we all have our experiences, so we should both accept that 🙂
Just one note: There is not a single standard for the whole KYC AND additional checks, even the casino license can affect the demanded documents.
We allow casinos 14 full days to verify players' accounts in full and process the payment - in the 21st century because it's a suitable amount of time. I guess you don't like it either, but that's ok - your point of view.
Radka, potpuno se slažem sa gidro!! Nema izgovora za tako dugo čekanje ili za dodatni zahtev za dokumente svaki put kada izvršite povlačenje!! Vaš odgovor „21. vek" vam nikako nije odgovarao. Nikada nisam video da bilo ko od gurua daje odgovore poput tvog. Iskreno se nadam da neću morati da hvatam vašu ironiju. Ovaj kazino je bezveze i protiv činjenica nema argumenata! Da li ste plaćeni da zagovarate da je Snatch dobar kazino? Postoji samo jedna loša tačka!
Hello there,
I just get a reply from the data team concerning the limits:
"I want to say a big thank you to the player for helping us find the error."
I also used the part "21st century", because the player used it first. I find it quite of the topic though, so I respond to it the way I did.
I'm sorry to find out that you missed the rest of my post. Well, I can accept your opinion even like that. Can you do the same? 🤔
I wanted to express that even now, we allow casinos 14 full days to verify players' accounts in full and process the payment. Just check complaints, and you'll find out. I'm not defending the casino, I'm explaining that the KYC is crucial and can't be taken lightly from the casino's side.
I hope we are clear now 🙂
Sada sam siguran da Guru ne može biti iskren u svojim procenama... ne može biti!! nastavlja sa isplatama koje su LAŽ! Možete podići samo 1000 € mesečno! nije 3000€ po danu. biti profesionalan.
Pored toga, ovaj kazino reklamira povrat novca, ali ograničava povlačenje gotovine na 35k ili 50k vagner i sa LIMITOM BET 5€!! za mene ovo nije povraćaj novca, već normalan bonus na depozit.
Hello Miidelgado,
thank you for noticing the limits, kindly mind that when the withdrawal limits are affected by your VIP status, it is not within our power to mention all stages. We try to provide the lowest and the highest withdrawal limits mentioned in casino rules, so according to your current status, the limit may be different. I hope it's obvious that this is not a lack of professionalism, we lack the technical solution. Furthermore, I already informed you and thanked you that there was a mistake in the VIP status description and the casino informed us that:
According to the rules, the minimum limit is set to €3K daily, as far as I was told.
Can you kindly paste any communication with the casino that proves otherwise, please?
I'll not comment about the bonuses though, that is solely a casino's decision, as far as I can see we listed only deposit bonuses.🤔
Aha, ovde je, naravno, korumpirana administracija samo još jedna zamerka ovom prevarantu, koju tako žestoko brane lokalni administratori, da je verifikovani nalog osobe zatvoren bez objašnjenja 🙂 . Šteta za igrača koji ovde neće ostvariti pravdu kao ja.
Well, again, welcome back 🙂.
I fail to understand behalf of which player you're acting on now. The player has not yet submitted the complaint against Snatch, you see? Read the thread to find out that I was thanking the player for updating us and the casino about the issue with the max withdrawal limit. That's all.
Your case, however, was closed as unjustified:
In some cases the bonus is converted into real money after finishing the wagering of it but there are also many cases, where you balance is deducted only when you request a withdrawal. It is very common in many online casinos.
As the casino paid out your winnings according to their terms - 5x bonus amount, we will be closing the complaint.,
Deal with that, please.
Neću da se svađam i igrač je već podneo žalbu, neko od vaših kolega razume situaciju i 100% sam siguran da igraču ništa ne sija, svi ste na strani kazina koji vas plaća. Što se tiče moje žalbe.... U svim kazinima bez izuzetka, konverzija se dešava odmah nakon punog klađenja, a ne pre povlačenja sredstava ili nešto slično, odmah, igram više od 10 godina i igrao sam u mnogim kazina sa bogatim iskustvom, ali takav bezobrazluk i unos zbunjuju prvi put.
Pošto tako žestoko tvrdite da se sredstva mogu konvertovati pre povlačenja, zar to ne bi trebalo da bude u pravilima??? Pokaži mi gde to imaju, a tvoje "možda ovako, možda ovako" ne verujem, jer znam kako to funkcioniše u svim NORMALNIM KAZINIMA!
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