pre 5 meseci
Na sajtu Mastercard
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Spinanga Casino - opšta diskusija (strana 18)
pre 5 meseci
I rekli su mi isto u ćaskanju, rekli su da će mi pisati mejl šta nije u redu. oni nikada ne pišu... samo ignorišite i otkažite datoteku radi verifikacije
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pre 5 meseci
Sorry, but I do not get your recommendation to the other player to cancel the verification. Why exactly would he do that after he actually got his first payment? 🤷♀️ Could you explain, perhaps?
pre 5 meseci
Već sam primio sva povlačenja. Moj savet je da se dokumenti šalju tačno onako kako se traži, oni to veoma komplikuju, ali ako verifikuje povlačenja, oni su ih napravili.
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pre 5 meseci
Hvala za sve gurucasinos
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pre 5 meseci
Well, that makes us happy and we're certainly pleased that you managed to get all your money in the end. When it comes to verification, it's always best to work with the casino to make it as easy as possible. Then, as we can see, withdrawals are not a problem, at least not in your case.
Anyway, will you stay here to play or will you move somewhere else ? 🙂
pre 5 meseci
Mora da sam imao "brzo" isplate jer ovog puta nisam morao da verifikujem račun🤔
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pre 5 meseci
Ne razumem šta misliš? Uglavnom, upravo sam pisao o svom slučaju da mi ne kažu... ali kada im proveravaju i šalju fajl. oni ga otkazuju
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pre 5 meseci
Hello,
I think this was kind of a misunderstanding. Thank you for the explanation. Seems like this casino only triggers the KYC verification when necessary, not before completing each withdrawal request, do you have the same opinion?
pre 5 meseci
Zašto je to bilo? Nikada mi nije isplaćen novac... a i verifikacija dosijea je takođe otkazana....
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pre 5 meseci
Yes, and since this is probably your first withdrawal the verification is in most cases done at this time.
As for the verification itself, I have seen that your document is never accepted and they ask the same thing every day. I find it quite annoying and if they do reject it then I would like to know the reason. Is everything clearly visible, in the format requested by the casino and does the document contain all that is necessary ?
Anyway, you have a complaint and our team will try to help you if this persists.
I hope it will be resolved soon.
pre 5 meseci
Meni je to dobro funkcionisalo, ali je i moj kolega imao problema sa povlačenjem.
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pre 5 meseci
So I'm glad that at least for someone it was okay. Did you manage to cash out at this casino ? How long did it take if you did ? Do you still play here or not ?
pre 5 meseci
Uradio sam sve što su tražili i traže.... poslao sam sve dokumente... a to što traže od Netelera izjavu o transakcijama je ono što ja bacam... mogu da vam pošaljem da vidite i sami šta tu nije u redu ako preuzmem fajl sa sajta sam neteller.....
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pre 5 meseci
Hmm the best thing to do would be to send it to a complaint, but it would still require an answer from the casino as to what's wrong if they reject it. I won't be able to evaluate it since I don't work at this casino. But it is logical for me to give the reason for the rejection and say what is wrong and not just ask the same questions over and over again. Then you can't know what you should do.
So as I said, if you don't move, I firmly believe that our team will be able to find out what's wrong.
Fingers crossed and keep your nerve. 🤔🤞☘️
pre 5 meseci
Ne znam zašto, ali ne mogu da napišem žalbu. nešto nije u redu sa sajtom.... napišem tekst i kliknem POŠALjI, slanje se vrti i sve se ne šalje....
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pre 5 meseci
Could you try to delete the cookies or try from another browser to get in and write to the complaint ? If that doesn't work let me know. I saw that the ball is in the casino's court so I hope they will reply and give relevant information.
pre 5 meseci
Hello,
I have asked for a withdraw 8 days ago(6 working days passed) and casino didn’t proceed with the withdraw of 100 EUR.They facing delay they say, no one tells me what is really going on!!I saw that almost everyone here have a problem with the withdraw?How did you manage to get your money?
is this casino paying really. They say that fast payment three working days max. But this delay huge. It is the first time that I am waiting so much time.
Ažurirano od strane autora pre 5 meseci
pre 5 meseci
Brate, ja koji igram od početka godine vršim isplate, nekad to traje do 14 radnih dana, nekad svaka 3 dana. Sada to ima veze sa obimom, mislim da ionako imaju.
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