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Spinanga Casino - opšta diskusija (strana 7)

pre 9 meseci od Miikkuli
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pre 7 meseci

Poslao sam im dokumente na mejl i rekli su mi da ne žele, da ako me pitaju to je za stranicu. Tamo shvatam da nije potrebna verifikacija.

Moj 9. dan i još uvek ne znam ništa o 3 povlačenja na čekanju.

Automatski prevedeno:
pre 7 meseci

Understand. Thanks for clearing that up.👌

Sorry for the waiting, really. What I would like to know, is what could cause this delay, actually.🤔

pre 7 meseci

Moram da čekam, kaže podrška. Dokumenti se moraju proveriti. Danas je 14. dan. Vrlo je loše. Za mene je to oko 1800 evra.


Automatski prevedeno:
pre 7 meseci

So are you thinking about filing a complaint now? I would say, it could help, hopefully.🤷‍♀️

pre 7 meseci

Dobro jutro, ako ne stignu do uveče, naravno možete da otvorite reklamaciju jer je prošlo 14 dana, bio sam očajan ali evo našao sam pomoć koja mi je bila potrebna! ne brini, verujem da ćeš ih na kraju dobiti!

Automatski prevedeno:
pre 7 meseci

Thank you. That is what I reckon, as well.👍

pre 7 meseci

Dobro veče pre nekih mesec dana otvorio sam račun u ovom kazinu, igrao sam sve bonuse i onda sam uložio svoj novac sa puno u nekom trenutku sam osvojio i podigao sam 1000 evra 500 i 500 pošto ima limit koji je bio 8 dana a pare mi nisu dolazile u kontakt svaki dan sa saportom i kažu mi klasično ne brini i izvini i budi malo strpljiv a finansijsko odeljenje je u poslednjoj fazi obrade i tako ali nema razvoja da li treba početi da brineš?

Ažurirano od strane autora pre 7 meseci
Automatski prevedeno:
goen2121
pre 7 meseci

Kalhmera. As you can see, I have moved your post to this official thread of the casino, where you can read in the posts about, that there are quite few players with the same issue as yours. I hope it is just something temporary, actually, and the casino will be able to sort it out soon.

I have seen your complaint, and it is a little too soon to know how it will go, but I hope we will get to the best resolution of it. Try to be a little patient, please, as that is the only thing you can do right now, I reckon. If you have any updates, do not forget to inform us, please.

pre 7 meseci

Sada sam podneo žalbu. Čekam već 15 dana.

Automatski prevedeno:
pre 7 meseci

Hello guys, i won money in their site 5 days passed and no I didnt receive any money they tell me , there is a delay with my withdraw. They don't answer my email and also they don't have a support center to call. Anyone know this site if its scam?

Nuggetsps
pre 7 meseci

Hello Nuggetps!

Sorry for waiting so long.

Did you already did the verification process? Because sometimes that is the reason why the payments are delayed, so if you still didn't do that, please make sure to do it soon in order to get the payment faster. Not so good that they don't respond or don't have any support center, that is weird, as casinos should have support centers for their players. I checked the site, in fact it seems really good casino , with High Safety Index, but keep in mind that SI doesn't mean or help to get the money faster. Also, if you go through this thread, you can see that other people from your country have the same issue. In my opinion, this is just a matter of time, and I am sure you will get your money very soon. 

Anyway, let us know for any change. Stay in touch with us!

Good luck!

pre 7 meseci

Sada sam podneo žalbu. Čekam već 15 dana.

Automatski prevedeno:
pre 7 meseci

I think it's the right step since you've been waiting enough, so let's see where our team gets to and hopefully they'll be able to help you. 

If you have any updates, let us know.

I'll keep my fingers crossed for you. 🤞☘️

pre 7 meseci

Dobro veče, podigao sam 17. 3. i još uvek nisam dobio svoj dobitak. Svaki dan šaljem poruke i kažu mi da budem strpljiv i da čekam. Nisu tražili od mene proveru i kada im kažem da mi pošalju neke dokumente kažu da nisu potrebni i da će ako jesu tražiti od mene. Kada ih pitam kada ću dobiti zaradu, oni kažu ne brini, dobićeš ih. To je 10. dan i još je u fazi obrade.

Ažurirano od strane autora pre 7 meseci
Automatski prevedeno:
pre 7 meseci

Zdravo, zahtevao sam povlačenje pre 18 dana i posle 13 dana je konačno aktiviran proces verifikacije. Zatim sam ih sve otpremio, ali su odeljci: „Istorija transakcija" i „Vlasništvo e-novčanika" odbijeni. Zatim sam nekoliko puta postavio SVE slike različitih transakcija sa brojevima, datumom i vremenom (Kripto, Mifiniti & Bank) i svaki put je odbijeno. Ja sam sve vidljivo i pojedinačno postavio, bojim se da će pokušati da me prevare...možete li mi pomoći?

Automatski prevedeno:
Violeta
pre 7 meseci

They didn't ask me for any verification process! I even did live support and they said its not needed yet! Hope they pay soon otherwise really sad with spinanga

pre 7 meseci

super delay on withdrawal. 10 days and they still dont know when my withdrawal will finish.

pre 7 meseci

Dobro veče, podigao sam 17. 3. i još uvek nisam dobio svoj dobitak. Svaki dan šaljem poruke i kažu mi da budem strpljiv i da čekam. Nisu tražili od mene proveru i kada im kažem da mi pošalju neke dokumente kažu da nisu potrebni i da će ako jesu tražiti od mene. Kada ih pitam kada ću dobiti zaradu, oni kažu ne brini, dobićeš ih. To je 10. dan i još je u fazi obrade.

Automatski prevedeno:
pre 7 meseci

Kalhmera. If you have a look at this tread, you will actually see that many players have got the same problem with this casino. We were not able to find out, what is causing these delays, as for now, unfortunately. Hopefully we will have some new updates from the players soon, and as for now, we just need to wait, what will happen, to tell you the truth. Did you have any successful withdrawal at this casino before, or is this your first attempt?

Romi
pre 7 meseci

To je prvo povlačenje koje sam napravio i nikada ranije nisam položio novac dok nisam primio povlačenje koje sam napravio. Danas je 11 dana i nemam ažuriranja.

Automatski prevedeno:
pre 7 meseci

Zdravo, zahtevao sam povlačenje pre 18 dana i posle 13 dana je konačno aktiviran proces verifikacije. Zatim sam ih sve otpremio, ali su odeljci: „Istorija transakcija" i „Vlasništvo e-novčanika" odbijeni. Zatim sam nekoliko puta postavio SVE slike različitih transakcija sa brojevima, datumom i vremenom (Kripto, Mifiniti & Bank) i svaki put je odbijeno. Ja sam sve vidljivo i pojedinačno postavio, bojim se da će pokušati da me prevare...možete li mi pomoći?

Automatski prevedeno:
pre 7 meseci

Hello. I am really sorry you have to go thru this. Have they explained to you why exactly were those documents rejected? Was it, perhaps, because of the wrong format, or that they weren't showing what they needed to see?🤔 I'm just trying to figure out the reason, as you can see.

I would really recommend to you to file a complaint here with our team, so they can have a look into this issue, and try to sort it out for you. If you need our help, just follow this link, please. Let us know whenever you get any news from the casino, please, we'll be waiting for your reply.

pre 7 meseci

They didn't ask me for any verification process! I even did live support and they said its not needed yet! Hope they pay soon otherwise really sad with spinanga

pre 7 meseci

I hope everything will be explained soon, from the site of the casino, about all the delays of the payment. It seems really strange to me, that we have here so many players with the same issue. Please, just keep us updated what is going on with your withdrawal, and if you feel, you need our help, do not hesitate to contact us.

pre 7 meseci

super delay on withdrawal. 10 days and they still dont know when my withdrawal will finish.

pre 7 meseci

What did the casino say to you about the delay, if anything? They have quite a few issues like yours at the moment, as I can see in this thread. Whenever you feel like filing complaint, please let us know, and we will try to help, as soon as possible.

pre 7 meseci

Zdravo treba mi pomoć. Imam 240 povlačenja od 18. marta na Spinangi i mi smo na 27. danu i nema ničega i imam još jedno danas od 500 i nema ništa SN očajnički čitajući kritike otpale su mi ruke može li neko da mi pomogne ?

Automatski prevedeno:
lorenzomiano88
pre 7 meseci

Hello, as you can read in this thread, you are not alone at all. We give casinos 14 days to sort out their withdrawal process. 

Anyway, did they tell you why it's been almost two weeks ? Have you verified your account with the casino yet ? 

Let me know.

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