Dear Player,
In order to assist you properly with your inquiry, we need your account number or the email address associated with your account. Please provide this information so we can address your issue promptly.
Thank you for your understanding!
hanicka.slunicko@email.cz
Dear hana2101,
Thank you for your message. Please be informed that according to our internal procedures, the security department requires up to 72 hours to process each document submitted. At this moment, we can see that you have used all available funds for gameplay without waiting for the account verification to be completed.
Kindly wait for the verification process to conclude, after which you will be able to fully access all our services. We appreciate your patience and understanding.
Best regards,
SpinBetter Team
To su tvrdili na Support. Ali poslednji put sam bio ulogovan 16. septembra oko 16 časova i onda do sledećeg dana, 17. septembra, oko 15 časova. U međuvremenu nisam bio prijavljen i novac je nestao između ova dva prijavljivanja. Nisam imala telefon sa sobom, bio je isključen u automobilu mog muža i bila sam u Plzenu poslovno.
Naravno, saznao sam da je Spinbetter kazino ilegalan u Nemačkoj jer nemate nemačku licencu, iako tvrdite da imate međunarodnu. Nedostatak mog novca će verovatno biti povezan sa tim, jer sam se bavio Podrškom na dan pobede.
Dear hana2101,
Thank you for your message. According to our login and location history, at the time your funds were lost, you were located in the Czech Republic, not in Germany. If the forum administration requires further evidence regarding your gaming activity, we are able to provide additional details.
Our records clearly show your activity, including your bets and various other data, which confirm that it was indeed you who placed the bets.
If you have any further questions or concerns, feel free to reach out.
Best regards,
SpinBetter Team
Taj uređaj je ostao sve vreme između prijavljivanja na adresu u Češkoj. Bio sam u Plzenu. Predložio sam vam da celu situaciju rešite sporazumno sa mnom. Ali vaše je pravo da se držite svog. Dao sam vam priliku da se nagodite i sada ceo incident i vaše nezakonito delovanje prijavljujem nadležnim organima u Nemačkoj. Nije bilo potrebno, ali sada nije bilo druge opcije.
Gotovo.
Molim druge igrače da ignorišu ovaj kazino.
I think you can give a call to your phone service provider to check your 3rd party SMS settings, and I would certainly report the matter to the casino support too.
These contacts may help you:
According to the level of support shown on our forum, I'm convinced someone from the casino will surely get back to you.
Have you tried any of this?
Moje prvo iskustvo u kazinu bilo je u spinbetteru. Sajt je veoma zgodan, mnogo provajdera. Dobar sistem povrata novca. Na sajtu postoji podrška, što je važno. Mnogo različitih sistema dopune od kartica do e-novčanika i kriptovaluta. Mnogo izbora! Povlačenje je prilično brzo)
Hello there! It seems like a worthwhile casino to check out. Could you please let me know what payment methods you typically use and how long the withdrawal typically takes in your experience? I believe that others continue to value such information. 😉
Thanks!
Na projektu sam dugo, još od vremena CasinoZ-a.. od tada je Spinbetter promenio ne samo ime već i pristup gostima.. Lično, kada čujem reč „odmor", odmah zamislim kako Zabavljam se na njihovoj veb stranici. Nova aplikacija je još stabilnija i praktičnija. Posebna zahvalnost VIP odeljenju. Spinbetter nije igra.. To je porodica.. Svi imaju remije) A ovde se odlično šale)
Najbolji projekat, veliki izbor provajdera, super dizajn, podrška brzo reaguje, dajem mu 10 od 10)
Na projektu sam dugo, još od vremena CasinoZ-a.. od tada je Spinbetter promenio ne samo ime već i pristup gostima.. Lično, kada čujem reč „odmor", odmah zamislim kako Zabavljam se na njihovoj veb stranici. Nova aplikacija je još stabilnija i praktičnija. Posebna zahvalnost VIP odeljenju. Spinbetter nije igra.. To je porodica.. Svi imaju remije) A ovde se odlično šale)
Would you like to write more about your experience at this casino?
Here is the link where you can write your user review if you wish.
Najbolji projekat, veliki izbor provajdera, super dizajn, podrška brzo reaguje, dajem mu 10 od 10)
Nice to hear that.
How long have you been playing there, and did you have any successful withdrawals there?
Write about it in your user review as well if you are interested here.😉
Odlično iskustvo sa ovom kompanijom! Osoblje pokazuje najviši nivo profesionalizma)
Igram dugo vremena, mnogi provajderi)
Dajem mu 5 od 5
Excellent, and what would you highlight the most in this casino? Was there anything in particular that you had to deal with? Have you been able to withdraw money here?😀
Withdrawals are not paid out even though it is approved, it is canceled because the payment system has a problem. (Confirmed by support team). I've been waiting for my €1,000 for 2 days. The finance department also no longer writes back. Spinbetter has an 8.5 rating but cannot make withdrawals
Well, if there are some technical problems, it could be somehow understandable.
Don't you think so?
I believe that everyone can experience that. The most important is to fix it as soon as possible.
So hopefully they will be able to do so and pay out your winnings soon.
May I ask if your account is fully verified there and if you had any other withdrawals there before?
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
