I understand how unpleasant it must be to have similar worries. It's quite a large sum so I'm not surprised if you're disappointed.
However, we will still have to wait to see how the complaint is resolved so that we don't jump to a conclusion. I hope Nick gets back to you as soon as possible and that everything is eventually resolved fairly.
Nažalost, u Brazilu ima nekoliko oštećenih korisnika, stotine pritužbi u žalbi ovde koja je kompanija koja podržava igrače u zemlji, nažalost sumnjam da ćemo imati odgovor ali samo sam želeo opravdanje jer sam kažnjen bez razloga
If there's fairness on your side, it's healthy to fight back, I think. Since it seems the situation in Brazil is not getting any better, however, I truly wish you a great deal of luck with the complaint! 🙏🤞
Hvala vam, to je zaista platforma koja nije u skladu sa sopstvenim smernicama, mislim da se kompanija ponaša na prevaru.
Kao što sam već pomenuo, proveo sam mesece povlačeći male iznose jer oni ograničavaju vaše povlačenje, ali ne ograničavaju vaš depozit.
Nakon što sam rekao da sam koristio nešto lažno kao što je Hacks. Obavestili su me da su dokazi samo za upotrebu kompanije i da nikada neću pristupiti svojoj istoriji.
Osećam se opljačkano
I'd say it's a bitter situation.
On one side: How could anyone know the casino is acting fairly when you are not allowed to see the evidence?
From the casino's point of view: They try to protect their process of detecting fraudsters. I'm sure you know that information is still worth gold. Sadly sometimes honest players are caught in the middle.
Prava činjenica je da sam frustriran i da se osećam opljačkano. Zato što platforma to izbegava na svaki način, a da vas ne kontaktira putem e-pošte i uvek to opravdava istom rečenicom. Osećaj je sada da želite da upozorite što više korisnika da se veliki dobici ne isplaćuju od strane Startbet-a. Sajt vas ograničava na svakodnevna povlačenja, što znači da vaši dobici ostaju tamo, tako da se kladite i dobijate više ili gubite normalno.
Ali ako pobedite, optuženi ste za prevaru i jednostavno vam konfiskuju sav novac jer ne plaćaju više od 500 dnevno. Trebale bi mi godine da dobijem sav svoj novac, a sada su mi sve uzeli bez opravdanja ili dokaza. Imam nekoliko dokaza da je sve bilo u redu. ali društvo nije briga. i neće nam ni odgovoriti ovde u kazino guruu.
I completely understand you.
I think it's fair to say I would feel the same if I were in your shoes.
I think you've summarized the situation pretty well. I'm sorry you have to go through this. It's sad that this casino obviously does not care much about you, and now even our concern.
I know it probably means little, but be assured, once the casino fails to respond, there will be consequences—its rating will drop.
Thanks to you, all other members of this community now have a chance to get more familiar with this casino and its practices, which is, on the other hand, worth a lot!
Be strong!
Svaki dan isti odgovor.
I've looked into your case and I'm really sorry for what happened to you. I also see that the casino hasn't responded to the complaint for 7 days and the waiting time has been extended by another 7. I would be very happy if we could get an answer from the casino, because it would be very helpful.
For now, we have nothing to do but wait and see what happens in the next few days. I would like to believe that everything will be resolved. Take care.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
