pre 4 meseci
Yes, that's quite reasonable, but I can't tell you what might be behind it. Everything was going fine before and they always wrote you back pretty quickly on live chat or support ?
Stelario Casino - opšta diskusija (strana 3)
pre 4 meseci
Da dosta, ali uvek ću ponavljati da je tako već 2 i po meseca, ali kada preuzmem mejl sa potvrdom "povlačenje završeno" uvek ga dobijem, za sada nemam pojašnjenja da ga pitam ili bilo šta drugo, takođe zato što ako se ovako nastavi nikada ne bi trebalo da imam problema
Automatski prevedeno:
pre 4 meseci
It's clear to me. So if you get money and still nothing changes, then you can probably choose another casino that will be better in communication and come back from time to time to see if it's not fixed in this one. But I hope it will improve.
pre 4 meseci
Mislim da razumem, moj imejl mi je poslao ovu e-poštu usluge pre mesec i po dana (prilažem snimak ekrana) da li znate zbog čega bi mogao biti problem, ili ako alternativno mogu da ih kontaktiram putem druge e-pošte za podršku i razne stvari , inače ću pokušati da razumem zašto
Automatski prevedeno:
pre 4 meseci
I see that email didn't deliver, so it's possible they didn't write you off because of that, but I can't say why that's happening to you. They have another email on their website about KYC so I might try there again and write to them. Have you thought about it ?
pre 4 meseci
Iskreno, i ja sam pisao kyc@stelario , ali ubrzo nakon što sam primio istu servisnu e-poštu, ne znam, koliko vidim, mislim da je problem sa klijentom e-pošte, ali ne znam, mislim da bi jedini način bio da im pišem sa drugim moja e-mail adresa, uvek na moje ime
Automatski prevedeno:
pre 4 meseci
You can try, but I don't know if it will help. The worst thing is that the casino has no live chat, so the only place you can contact them is their email. However, as we can both see, it doesn't seem to have any effect. 😕
pre 4 meseci
kao što vidite live chat je prisutan unutar sajta, samo što ne radi u smislu da ćaskanje ne počinje, klikom na znak ništa se ne dešava, ovo je definitivno nešto što ih se tiče, jer mejl ok bi mogao biti ja i moj mail klijent, međutim, ne insinuiram da me varaju, naprotiv, uvek su bili iskreni
Automatski prevedeno:
pre 4 meseci
So when you click on it, what happens ? Nothing at all ? I'm thinking of another way to contact the casino, but I can't find any other way. 😥
pre 4 meseci
Ništa, ali ono što me navodi da pomislim da je to možda njihov back-end problem je da imam i smokeace, račun otvoren oko juna 2024, verifikovan i sve, ali tu od samog početka kada sam otvorio nalog to je uradilo ista stvar (kliknuo sam i ništa), na stelariju sam je otvorio u oktobru 2023, ali je uvek funkcionisalo, skoro da izgleda kao da su prestali da rade istovremeno na oba sajta
Automatski prevedeno:
pre 4 meseci
U svakom slučaju, obaveštavaću vas kao i obično, hvala Jaro
Automatski prevedeno:
pre 4 meseci
Sure, I'll be glad. I hope this will be resolved soon. 🙂
pre 3 meseci
Jaro Obavestiću vas o problemu e-pošte.
Pisao sam im sa imejl adresom domena @gmail.com i sve je prošlo dobro i primili su moje imejlove, tako da mogu da kažem da je problem trenutno rešen
Automatski prevedeno:
pre 3 meseci
I'm glad to hear that. So if something changes or if you want to share something again, I'll be here.
Good luck. ☘️
pre 1 meseca
Jaro, stvarno mi treba tvoja pomoć, u ovom kazinu postoji program lojalnosti zasnovan na tokenima koji se mogu povući i pretvoriti u pravi saldo kazina da bi se igrao, do danas je kazino odlučio da blokira moju mogućnost pretvaranja tokena u pravi balans šta sam zaradio, 
istina da po svom nahođenju mogu da ograniče isplatu, prijem i zaradu, ali me sada nisu ograničili, zapravo su me blokirali i sprečili da ih pretvorim u pravi bilans kazina da mogu da igram njih, ono što me zanima je da na neki način taj novac dođe do mene, svi su zarađeni uvek u skladu sa pravilima i njihovim uslovima, mogu da me spreče da dobijem „predstavu do zaraditi" i „drži da zaradiš" ali ne mogu sebe da sprečim da ih konvertujem i igranje ne bi imalo smisla, takođe zato što bih ih na kraju normalno reprodukovao, molim vas pomozite mi sa ovom stvari i zato što govorimo o € 10.000 više ili manje 
na snimku ekrana možete videti natpis "limit povlačenja je dostignut" čak ni danas nisam povukao nijedan token, pre sam mogao da povlačim najmanje 12500 dnevno, ali sada ne mogu ništa drugo osim da se oslonim na vas
Automatski prevedeno:
pre 1 meseca
Hi, I've read the whole situation. My first question is, what do you have to do to convert these points back to real money? When can they remove this restriction as they wrote in the email? They say it is based on your activity. So did you ask what you have to do to get the tokens released and convert them to real money?
That's probably the first thing I'd be interested in if you have that much money in them.
Unfortunately, according to what they say, you can't even convert them because if you came to a withdrawal afterwards, it would probably be rejected.
So I guess I would start with what I say and once you find out what you should do, then we can discuss the next course of action.
pre 1 meseca
Hi, I've read the whole situation. My first question is, what do you have to do to convert these points back to real money? When can they remove this restriction as they wrote in the email? They say it is based on your activity. So did you ask what you have to do to get the tokens released and convert them to real money?
That's probably the first thing I'd be interested in if you have that much money in them.
Unfortunately, according to what they say, you can't even convert them because if you came to a withdrawal afterwards, it would probably be rejected.
So I guess I would start with what I say and once you find out what you should do, then we can discuss the next course of action.
pre 1 meseca
Objasniću, ako mi daju mogućnost da ih konvertujem iz tokena u pravi balans, ako igram i pobedim mogu da se povučem bez ikakve brige, pitao sam i šta moram da uradim da se ovo ograničenje ukloni, ali za sad mi više nisu odgovorili
Ažurirano od strane autora pre 1 meseca
Automatski prevedeno:
pre 1 meseca
tako kažu, ali nema smisla, ja sam pošteno generisao te tokene i sad kad ih polako ponovo igram ne žele, kažu da moram da uplatim i igram, ali ako ne ne dajte mi barem ideju koliko treba da uložim da bi se uklonilo ograničenje, ne mogu zauvek da deponujem novac nasumično, niti da nađem kompromis sa njima, ne znam, imam 11.600 evra žetone, bio bih u redu da mi pošalju direktno bankovnim transferom čak i samo 3.900/4.000 (što bi bilo podeljeno sa 3, s obzirom da tokeni kada se konvertuju imaju ulog od k3) za mene bi to bila zatvorena priča, ali ja nemojte misliti da to mogu
Automatski prevedeno:
pre 1 meseca
That's exactly what I wanted to get to. I thought it would be mainly conditional on you depositing. The important thing is probably what you are asking yourself, how much you have to deposit to continue playing in the casino so that they release the tokens and you can eventually withdraw them. That's probably the most important thing to know.
Give it a try and when you get a relevant answer, feel free to say more.
pre 1 meseca
Pitao sam ga, ali za sada još nisam dobio odgovor koliko je, i zato što bih mogao da ih povučem da je taj token uvršten na berzu, što se još nije dogodilo.
Automatski prevedeno:
