NaslovnaForumKazinaVegasino Casino - opšta diskusija

Vegasino Casino - opšta diskusija (strana 10)

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13.060 pregleda 205 odgovora |
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xristosultimate

Have you already done the verification at this casino, or is it not needed at all?

Also, which payment method have you used for your withdrawal, please?

Romi

They dosent ask me for verification.

With bank transfer

xristosultimate

Incident je završen, dali su mi normalno povlačenje, hvala puno

Automatski prevedeno:
xristosultimate

That is great; I'm glad for you.

How would you rate this casino after your experience?

You can even write your user review here if interested.😉

Romi

Kazino je užasan, očigledno prevara. Doneo sam vam dokaz da su mnoge platforme povezane sa jednom kompanijom, NovaForge, a vi ste izabrali da me ignorišete, zviždući ravnodušno. Vaš stav pokazuje da ne želite da vidite istinu, što otvara mnoga pitanja.

Automatski prevedeno:
Michele1672

Zdravo, juče sam osvojio oko 3000 evra i tražio sam povlačenje 500... jer kao što znamo više nije moguće.. jesmo li sigurni da plaćaju? Zaista se nadam... moj Bože, ali možemo li ostati u nedoumici?

malo me umiruje činjenica da su te platili ali ima mnogo onih koji nisu... i zašto?

Automatski prevedeno:
deborah91

Zdravo Debora moji iznosi su bili niži 150/100 i još 250, naterali su me da čekam 3 dana po uslovima i rokovima, ali su mi platili!! Nadam se da će i vama platiti!!

Automatski prevedeno:
Michele1672

nadajmo se... Vidim da se svi ljudi žale...

Automatski prevedeno:
deborah91

skrštenih prstiju

Automatski prevedeno:
Michele1672

Obaveštavaću vas

Automatski prevedeno:
deborah91

ok 🙂

Kazino je užasan, očigledno prevara. Doneo sam vam dokaz da su mnoge platforme povezane sa jednom kompanijom, NovaForge, a vi ste izabrali da me ignorišete, zviždući ravnodušno. Vaš stav pokazuje da ne želite da vidite istinu, što otvara mnoga pitanja.

Automatski prevedeno:

I'm sorry you found yourself in this situation, but it was already explained in your complaint by Petronela, and I will post it again here, so there is no misunderstanding at all.

Platform Connection and Ethical Responsibility

I cannot confirm any direct connection between Robocat and Vegasino, even though their websites may appear similar. There is no clear confirmation that they share a player database or any other direct operational link. Even if there is some overlap in employees, Anjouan Gaming’s regulations require self-exclusion to be handled individually for each casino. Players must request self-exclusion at each platform separately, regardless of any perceived connection between casinos.

Self-Exclusion Process

Since you opened your account with Vegasino after requesting self-exclusion from Robocat, it would have been impossible for Robocat to self-exclude you from Vegasino at that time, as no record of your Vegasino account existed.

Responsible Gaming Violation

While I understand your concerns regarding responsible gaming practices, the regulations of Anjouan Gaming differ significantly from those of stricter jurisdictions such as the UKGC or MGA. Under Anjouan’s licensing, self-exclusion is not applied across platforms automatically, which reflects the legal framework of that jurisdiction. This limitation is not an intentional violation of responsible gaming principles by the casino, but rather an issue of jurisdictional regulations.

Request for Refund

Your request for a refund of €3,800 is based on the argument that the violation of self-exclusion principles led to your deposits at Vegasino. However, since self-exclusion is not enforced across platforms under the Anjouan license, and your Vegasino account was created after your self-exclusion at Robocat, the casino cannot be held liable for failing to implement a cross-platform exclusion.

Casino Guru’s Role

I want to assure you that Casino Guru takes ethical responsibility and responsible gambling very seriously. However, our role is to assess complaints based on the facts and the regulatory framework governing each casino. In this case, we cannot hold the casino accountable for cross-platform self-exclusion when this is not required by their license.

EGBA, UKGC, MGA Regulations

While the examples you provided highlight stricter self-exclusion practices under the EGBA, UKGC, and MGA, these regulations do not apply to casinos licensed under Anjouan Gaming.

Prvo povlačenje sam zatražio 13. marta

u 2.45 ujutru. od 500 evra. za sada možemo reći da je prošlo 3 dana ne računajući subotu i nedelju... sačekaću kraj nedelje da vidim da li će se nešto promeniti. Status povlačenja uvek ostaje u tački 2.. čeka se verifikaciju od strane finansijskog odeljenja.... o, pa nadam se

Edited
Automatski prevedeno:

da li želite da znate najnovije? ako pokušam da nastavim da igram, moj nalog je blokiran! bez razloga

Automatski prevedeno:
vincenzopiccini

da li je na kraju dobro prošlo?


Automatski prevedeno:
deborah91

Ako sve prođe kako treba, trebalo bi da stignu u roku od 2/3 dana. Već sam napravio isplate i manje-više uvek traju 5/6/7 dana

Automatski prevedeno:
deborah91

Da status uvek ostaje u tački 2..po mom mišljenju kredit će stići za 1/2 dana

Automatski prevedeno:

Prvo povlačenje sam zatražio 13. marta

u 2.45 ujutru. od 500 evra. za sada možemo reći da je prošlo 3 dana ne računajući subotu i nedelju... sačekaću kraj nedelje da vidim da li će se nešto promeniti. Status povlačenja uvek ostaje u tački 2.. čeka se verifikaciju od strane finansijskog odeljenja.... o, pa nadam se

Automatski prevedeno:

And have they informed you if your account needs to get verified, please?

As you wrote that you are unable to access it now, it looks like that.

Let us know, please, about how it goes, and if you are in touch with the casino.

Dobar dan.


Registrovan sam u Vegasino onlajn kazinu i već sam napravio depozite, trenutno imam 3 zahteva za povlačenje i 2 od njih su već premašila 3 ​​radna dana koje sajt tvrdi da poštuje.

Kad god kontaktiram live chat odgovori su uvek isti, "budi strpljiv" "razumemo vašu frustraciju" "izvinjavamo se" nikad nema jasnih i objektivnih odgovora, primetio sam da ima nekoliko negativnih komentara u vezi sa ovom kladionicom, tako da sam u nedoumici za ovu kockarnicu.

Takođe je važno zapamtiti da su mi platili dva puta ranije i poštovali dane, ovog puta nema jasnih odgovora i zahtevi za povlačenje se sporo ispunjavaju.

Automatski prevedeno:
MiguelAmaro

Hey, if the casino has paid you in the past, I wouldn't worry too much. Even though they apparently have a policy of paying out within three days, I would be patient because there can be delays for various reasons. We give casinos 14 days so if nothing changes then you can file a complaint with us. 

However, how long are you waiting for the two withdrawals? 🙂

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