čekao sam na dva povlačenja od 10. i 11. marta
koja je vaša adresa e-pošte da uložite žalbu? Kad god to uradim ovde na sajtu, ne mogu da završim, uvek se pojavljuje Captcha greška.
Probao sam na svom iPhone-u i na računaru i uvek bezuspešno.
Well, this problem arises quite too much times in the last few days, I mean with captcha.
We try to solve this issue but it is not so easy as it looks.
In this matter we could use a little help and we will need some information form so we can try to fix it.
Can you please provide me:
Based on these factors we maybe can track potential problem even though it is more complex. I do not promise 100% success but at least we can try to find out what can be the problem.
Also, did you use VPN?
I know it is lot of questions but I suppose, without that we won't move further.
Additionally, I can maybe advise you with basic things like- deleting cookies, changing browsers but these info would be really good to have.
Thank you for your assistance. 🙂
Sve ovo da bi se žalio? Mogu li da pošaljem žalbu u pisanoj formi putem e-pošte?
Hello,
I imagine this is complicated, but in order to prevent this problem from happening again, we really need your help too.
Kindly send us the update per email [email protected]
Also, please report your complaint via email at [email protected], and "captcha error" into the email subject.
Our colleagues will help you from there. I'm sorry for all those inconveniences.
Ali na koji imejl želite da odgovorim?
Kindly send us the update via email at [email protected]:
make a screenshot of the whole screen where we also see the domain you use when captcha appears.
Add exact time and also tell us the time zone (the best would be in UTC)
An IP address would be great too if you are able to find it.
Thank you 🙏
HI
da li su ti platili?
još čekam...
Već sam odgovorio na imejl sa informacijama o mom slučaju
That's great. I see the complaint up and running.
But, what we as the Community Team (not related to the complaint) really need is the following:
a screenshot of the whole screen when the incident appears—where we also see the domain you use when captcha appears. (not screenshot of the complaint submitted on your behalf)
for example:
Add exact time of the incident (the best would be in UTC)
An IP address
Do you think you could kindly try one more time? 🙏
Koliko je vremena trebalo da primi novac?
Migel, ja sam u istoj situaciji kao i ti, od 22. imam 3 zahteva za 500 evra i do sada mi nisu isplatili.
Hey, you didn't even get one withdrawal out of the three? Neither in the past? Did the casino tell you why you've been waiting so long?
Obviously, in your situation, I would try to use our help and open a complaint.
Have you thought about it?
If so, click here to proceed. 👈
Our team will try to do everything they can to help you.
Zdravo, čekam na isplate skoro mesec dana. Pisao sam kompaniji „Pr", ne daju nikakvo rešenje, ništa, a uz to, ne znam šta se desilo, isplate su otkazane i čekam i istina je da više ne znam šta da radim.
I naravno, sada moram da počnem ispočetka.
Hello,
I honestly would not expect the Public Relations office to solve delayed payment. Perhaps it was just a faulty translation; sometimes it happens.
In my opinion, such a delay is worth an official complaint. Are you aware of this free-of-charge feature, please?
The instructions are here 👈 and I hope you will give my colleagues a chance to investigate the situation. The process aims to help players to get the money out from casinos, if that is possible.
I don't know why Casino Guru rates them that high when everyone has payout problems.
Also, with all the other NovaForge Casinos.
What do you mean by payout problems? That they have delays and such? I've looked at the complaints you've highlighted and the casino has one unresolved, which I wouldn't say is a bad thing at all, on the other hand.
Do you have any withdrawal problems too?
Why all the ratings on casinos here all good wen 100 percent the reviews are bad casion guru are as bad as any casino but like trust pilot wont allow real negitive reviews only fake 5 star reviews scum
Na Trustpilot-u plaćaju za pozitivne recenzije... dobri su silom... ako napišete pozitivne recenzije za neke kazina, daju vam besplatne bonuse (npr. Bullsbet)
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
