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NaslovnaForumKazinaVerde Casino - opšta diskusija

Verde Casino - opšta diskusija (strana 11)

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pre 1 godinu
itrsus

Pisao sam u ćaskanju i rekli su mi da pišem na support@... da uklonim ograničenja pristupa.. da li su ti rekli isto?

Automatski prevedeno:
Sujatha
pre 1 godinu
itrsus

Takođe vam pišu u ćaskanju da promenite lozinku za e-poštu, recite im novu lozinku. pošalji e-mail u kojem kaže da nisi zavisnik od kockanja... sve bla bla bla da me sprečiš da pristupim...


Sada gubim nadu, novac će biti izgubljen



Automatski prevedeno:
pre 1 godinu
usrs

Verdecasino is a small size casino if anyone won more than 4500 € so they will blocked account,

pre 1 godinu
usrs

I see that you also had the same experience but according to what I saw you also got paid yes? Did the casino explain to you why they blocked your account? Is this just some kind of investigation? Could you have made a normal withdrawal later and played on? 🤔

pre 1 godinu
usrs

That's right I'm also face this issue on 02/oct verdecasino blocked my account because I'm just win good amount in playing slots and sports betting,

After 5 days they automatically refund my all balance to my bank account, my total funds is 18560 ,


Good things is they will automatically refund players balance within 5 days

pre 1 godinu
usrs

It would be good to write from one account and not from multiple accounts and get the feeling in the players that several players have managed to cross the same thing here. Would it be possible to do that and therefore not create a fake conversation? If you don't stop this, you will be banned from the forum.

pre 1 godinu
itrsus

Takođe vam pišu u ćaskanju da promenite lozinku za e-poštu, recite im novu lozinku. pošalji e-mail u kojem kaže da nisi zavisnik od kockanja... sve bla bla bla da me sprečiš da pristupim...


Sada gubim nadu, novac će biti izgubljen



Automatski prevedeno:
pre 1 godinu
usrs

I certainly wouldn't give a changed password to anyone, they don't have the right to ask anything like that. 

Anyway, when you talk about addiction, have you ever mentioned to the casino that you're addicted? I saw that mentioned in your complaint. If they ask you to send them an email like that, and you have to write to them, I don't see the problem, but of course only if you are not really addicted. 

Don't lose hope, I see that the casino also replied in the complaint and it is possible that it will be solved somehow.

Just be patient. ☘️

Jaro
pre 1 godinu
itrsus

Naravno, odgovorio sam da nisam zavisnik... u stvari nisam igrao dok sam čekao da dobijem uplatu i blokirali su me.


Sada sam uradio ono što traže... da vidimo da li će mi dati pristup svom računu bez gubitka novca

Automatski prevedeno:
marcozucc82
pre 1 godinu
usrs

Definitely, you have done well and therefore it is important to cooperate with the casino. If you are not sure about something, feel free to write. Also, it's good to share new things in the complaint thread first of all, because that's where the expert is dealing with the situation. 

I hope the case will turn out well.

Jaro
pre 1 godinu
itrsus

Sada je problem što čim otvorim ćaskanje neko hakuje nalog i traži da promeni imejl da bi pristupio mom nalogu.


Veoma sam zabrinut zbog gubitka misterija 5195 evra

Automatski prevedeno:
marcozucc82
pre 1 godinu
usrs

So if they hacked it, they'd probably change the email themselves, wouldn't they? What makes you think someone hacked your account if they're only asking you to change your email. Don't change it. 

Anyway, it's the casino asking you to do it, or is it live chat?

pre 1 godinu
itrsus

Primljene uplate...

Automatski prevedeno:
marcozucc82
pre 1 godinu
usrs

So that's perfect news, after all you wrote I thought it wouldn't happen anymore. 

Could you please update your complaint that you have received the money. 

I look forward to see that and hope you don't run into anything like this again in the future. ☘️🤞

pre 1 godinu
dersus

Verifikacija sada traje duže od nedelju dana. Isplata se shodno tome odbija. Nikada ranije nisam imao tako dugo odlaganje isplate.

Kada treba da uložim žalbu?

Automatski prevedeno:
denni7
pre 1 godinu
usrs

@denni7 brother verification is completed within 48 hours in verdecasino,




what is your registered email in the casi

no,


pre 1 godinu
dersus

Verifikacija sada traje duže od nedelju dana. Isplata se shodno tome odbija. Nikada ranije nisam imao tako dugo odlaganje isplate.

Kada treba da uložim žalbu?

Automatski prevedeno:
pre 1 godinu
usrs

We usually give casinos 14 full days to proceed with the withdrawal before we can intervene. So it is up to you when and if you file a complaint, we will surely try to help.

May I ask if this is your first withdrawal request at this casino?

pre 1 godinu
usrs

@denni7 brother verification is completed within 48 hours in verdecasino,




what is your registered email in the casi

no,


pre 1 godinu
usrs

How would you help this player by knowing his email, please?

Do you work at this casino, perhaps?

It is not safe to share this kind of information, and we always suggest our users not to do that, you know.

Romi
pre 1 godinu
dersus

Da, moj prvi zahtev za povlačenje. Kazino je sada odobrio moju verifikaciju. Kasno sam primetio da sam dobio imejl iz kazina u kome se traži moj selfi sa slikom. Na sajtu kazina o tome nije bilo reči, samo se „obrađuje". Dakle, napomena ostalima, ako je potrebno neuobičajeno dugo: proverite i svoju e-poštu.

Isplata još nije stigla, ali će sigurno stići uskoro, ionako nije veliki iznos 🙂

Automatski prevedeno:
denni7
pre 1 godinu
usrs

brother what is your email address,

you will receive withdrawal within 2 hours

pre 1 godinu
dersus

Da, moj prvi zahtev za povlačenje. Kazino je sada odobrio moju verifikaciju. Kasno sam primetio da sam dobio imejl iz kazina u kome se traži moj selfi sa slikom. Na sajtu kazina o tome nije bilo reči, samo se „obrađuje". Dakle, napomena ostalima, ako je potrebno neuobičajeno dugo: proverite i svoju e-poštu.

Isplata još nije stigla, ali će sigurno stići uskoro, ionako nije veliki iznos 🙂

Automatski prevedeno:
pre 1 godinu
usrs

That is an important thing to do, to check the emails, for sure. Sometimes this kind of emails can even finish in a spam folder, as it happened many times to lot of users.

I am glad that it is going well now, and please inform us whenever you receive your money.

pre 1 godinu
usrs

brother what is your email address,

you will receive withdrawal within 2 hours

pre 1 godinu
usrs

I believe that I have already asked you what is the reason for asking the email address from this user, please?

This is a confidential information and is never good to share it on forum.

Please explain to us how could you help this player to get his money, as you say.

We won't be happy to get you restricted from this forum because of a suspicious activity you actually do with this kind of offer.

Romi
pre 1 godinu
dersus

Nažalost, zaboravio sam da ti odgovorim,

da, već sam dobio svoj novac!

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