pre 1 godinu
So, after you had made your first withdrawal you realized that some slots were restricted to you immediately?
Can you name some examples?
Vulkan Vegas Casino - opšta diskusija (strana 9)
pre 1 godinu
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
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pre 1 godinu
Vulkan Vegas, oprez, ruke dalje, sumnjivo.
Kloni se, ozbiljno...
Opljačka dolazi iz Kurasaa,
Novac će biti skinut sa naloga za igru nakon 2 ili 3 dana kako biste mogli da nastavite da igrate,
Isplate su veoma loše i neredovne,
Bonus mora biti implementiran 40Ks sa 1% uspeha, tako da je dobar kao nikada....
Mnogo bonusa, besmisleno bez uspeha,
SMS i VhatsApp poruke sa bonusom do 170%, naravno retko uspešne...
Bez ograničenja na depozite, bez propisa, možete se razbiti do kraja....
Besplatne okrete je veoma teško dobiti i osvojiti mnogo manje nego što koštaju, bez upozorenja o izgubljenom novcu.
Najbolje tek dolazi...Ukoliko ste uložili ozbiljnu žalbu, nalog za igru će biti odmah blokiran..
Unajmili ste mog advokata da ovo zaustavi i ne verujte kada vam kažu „žao nam je što niste imali sreće"
nije do tebe, zelim ti sve najbolje....
Automatski prevedeno:
1
pre 1 godinu
Imao sam veoma loše iskustvo
Novac će biti skinut sa naloga za igru nakon 2 ili 3 dana kako biste mogli da nastavite da igrate,
Isplate su veoma loše i neredovne,
Automatski prevedeno:
pre 1 godinu
Thank you for the reply, i haven't deposited much money, i was just trying to test the platform because at first sight it seemed pretty decent. My main concern was if withdrawing is working and they kept bringing up lots of reasons, wasting my time but tricking me to insist. Ill maybe wait two more days and im gonna give up.
pre 1 godinu
They deducted the money after about a week and said "withdrawal accepted or something like that, now it's been about 36 hours since that, their "finance department" is theoretically gonna reply soon, but yea... seems like bullshit
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
Mnogo bonusa besmisleno bez uspeha
SMS i VhatsApp poruke sa bonusom do 170% naravno retko su uspešne...
Nema ograničenja na depozite, nema pravila, možete se razbijati na neodređeno vreme....
Besplatne okrete je veoma teško dobiti i osvojiti mnogo manje nego što vrede bez upozorenja na izgubljeni novac.
Najbolje tek dolazi... Ako uložite ozbiljnu žalbu, nalog za igru će biti odmah blokiran. „Žao nam je što nemate sreće. nije do tebe
U potpunosti te podržavam. Često se nađem u sličnim situacijama. Blokiranje vašeg naloga je omiljeni način za kazina da se zaštite od bilo kakve odgovornosti.
Automatski prevedeno:
pre 1 godinu
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
pre 1 godinu
Hello,
allow me to say that in some cases the KYC and associated withdrawal may take a week or so. When our complaint team deals with players' complaints, they allow casinos 14 full days.
May I know whether your account has been fully verified, please?
pre 1 godinu
Mnogo bonusa besmisleno bez uspeha
SMS i VhatsApp poruke sa bonusom do 170% naravno retko su uspešne...
Nema ograničenja na depozite, nema pravila, možete se razbijati na neodređeno vreme....
Besplatne okrete je veoma teško dobiti i osvojiti mnogo manje nego što vrede bez upozorenja na izgubljeni novac.
Najbolje tek dolazi... Ako uložite ozbiljnu žalbu, nalog za igru će biti odmah blokiran. „Žao nam je što nemate sreće. nije do tebe
U potpunosti te podržavam. Često se nađem u sličnim situacijama. Blokiranje vašeg naloga je omiljeni način za kazina da se zaštite od bilo kakve odgovornosti.
Automatski prevedeno:
pre 1 godinu
Hello leksander,
I think that casinos usually block accounts in those situations to ensure that the balance stays the same unless the problem or investigation is solved or closed. I guess it would be far worse if the account stays open and the player could lose the winnings meanwhile.
pre 1 godinu
Hello, on 26th of September my withdrawal was approved and KYC confirmed. They said if the money won't arrive in 24 hours i should write to them. It's been almost 48h . After24 hours they've sent a message to their finnancial department, now im waiting for news. I've asked for a recipe or something since the withdrawal was made on crypto so i could check the wallet. Nothing for now
pre 1 godinu
Well, if your account has been fully verified, we allow casinos 14 full days to proceed with the withdrawal.
I ask you kindly to wait, we would do the same.
If the casino is not able to catch up with the time limit, we will step in and try to help via complaint.
pre 1 godinu
Thank you for the answer, i will wait, i've kinda lost hope regarding this casino. We'll see
pre 1 godinu
Thank you, I hope that the complaint will not be necessary 🤞
pre 1 godinu
Me too, but by the way this looks, i don't think they are capable to solve their problems, i'd like them to proove me wrong though.
I've wageres on over 20 online casinos and never seen something like this.
pre 1 godinu
I understand your point of view, let's give them some time to prove you wrong preferably.
I will check on you on Monday 🤞
1
pre 1 godinu
Still nothing 😁
pre 1 godinu
Well, I would say that there is still some chance. 😀
However, If you need help, feel free to submit a complaint through our resolution center.
pre 1 godinu
I will, but i might have to wait a little more. You said something about 14 days or somth?
pre 1 godinu
did anyone ever got a withdrawal from this platform? I saw a lot of bad reviews
pre 1 godinu
I will, but i might have to wait a little more. You said something about 14 days or somth?
pre 1 godinu
Exactly, when somebody submits a complaint, we allow the casino 14 full days to verify the account and proceed with the withdrawal.
Honestly, I'm not pretty sure how long you have been waiting for now.
This casino is a good one and pays out the winnings, feel free to check our complaint section to learn how many complaints have been submitted and resolved. There is not a single unresolved complaint so far. I take it as a very good state of things.
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