Well, that doesn't bode well, but I saw that Stefan invited the casino to respond to your complaint, so I'm curious how he's going to defend it. I'm quite interested in what's going on and therefore whether you'll get paid the full jackpot. I didn't think it would be that big of a deal, but we'll see what the casino does when they respond, if they do.
Jaroooo....pogledajte najnoviji odgovor na žalbu🙂
I see that you managed to go forward, but the disputed amount is 27k and the casino said that you will get 3 payments of €500 each. So should that be correct ? 🙂
Mislim da će platiti za sve. Malo po malo
Well then, it looks like it's on the right track of what we definitely needed to hear. Feel free to update you when you get your money in instalments.
Congratulations again and I hope this wasn't your last jackpot. 😁☘️🎉
Tražio sam podizanje 300€ na karticu u nekoliko navrata i poništavaju podizanje, kažu mi da postoji problem sa tom vrstom podizanja kada to radim ovako već godinu dana, kažu mi da uradim to bankovnim transferom, pa onda sam to uradio ovako, prihvataju moje povlačenje i opet imam stanje na svom kazino računu, ne stiže u banku.
Hey, I'm sorry to hear that. Did you also ask why when you use the alternative, the money does not come to you and is still returned only to your account ?
Also, I noticed that you filed a complaint, so our team will try to assist you and we'll see where it goes.
Hvala Vam mnogo
Dobar dan,
Ko od vas ima nove informacije o Casino Vazamba and Co.
Moja poslednja informacija je da je pokrenut stečaj.
Onda se pitam zašto je ovoj kompaniji još dozvoljeno da upravlja kockarnicama.
Ako neko može da mi da informacije, hvala puno.
LG Anja
Hello. We do not have any kind of information regarding the bankruptcies, as you said. Could you provide any evidence about it, perhaps? I am sure our data team would like to have a look.🤔
Jaro zdravo...jer nakon što su platili 8k evra sada žele izvod mog bankovnog računa. Misliš li da je to način da mi ne isplatiš dobitak?
Hey, I don't think that's something they wouldn't want to pay you for. Sometimes there is a sort of, let's say, additional verification that players have to undergo and if everything is in order, I don't see why the casino shouldn't pay you out. So I would cooperate in this case and if there are difficulties, you can contact us. You think you can handle it? 🙂
nadam se da je tako. Već sam poslao sva tražena dokumenta i kazinu i Stefanu. Možete li da obavestite Stefana? Nije odgovarao mnogo dana
Stefan must have seen it, but he is currently waiting for a reply from the casino, so maybe that's why he hasn't replied to you. Let's see if all the documents are in order and what happens next.
Dobro jutro, zatražio sam od 22bet i 20bet da me samoisključe sa svih sajtova sa licencom Curacao. Uprkos tome, Vazamba mi je dozvolio da se registrujem. Zavisnik sam od kockanja i na lečenju, a oni nisu poštovali samoisključivanje. Tražim refundaciju sume od 5000 evra jer nisam smeo i nisam mogao da igram. Možete li mi pomoći? Hvala
Hi, the important thing in this case is that if the casinos are from the same group, do they have it written somewhere that if you self-exclude from one, it applies to the whole group. Most of the time this is not the case and you have to opt out of each casino separately, but there are a few groups where it works for all casinos. So it's going to be key I would say. It would also be important if you told the Wazamba casino that you were a gambling addict and they knew about it and you were still able to deposit.
Please let me know how the whole thing goes.
I would also like to mention that as part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).
BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods.
Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.
So, if you have a problem you can try this site and protect yourself more.
To su različite grupe, ali sam tražio samoisključivanje sa svih sajtova sa licencom Curacao i 20bet me je uverio. Molim vas pomozite mi da povratim novac. Očajna sam i razmišljam o samoubistvu
Hello,
Please allow me to ask you a question. I want to make sure I understand you completely to prevent any potential miscommunication.
Did you reach out to the licensing authority requesting self-exclusion from all their listed sites?
Or did you ask the casino to self-exclude you from "sister casinos" and any others within the group, please?
Small details have quite different consequences. As Jaro explained:
"the important thing in this case is that if the casinos are from the same group, do they have it written somewhere that if you self-exclude from one, it applies to the whole group. Most of the time this is not the case and you have to opt out of each casino separately, but there are a few groups where it works for all casinos. So it's going to be key I would say. It would also be important if you told the Wazamba casino that you were a gambling addict and they knew about it and you were still able to deposit."
Would you kindly explain how and where you have excluded yourself, please. It's important.
Additionally, I advise taking all necessary precautions to avoid casinos. Have you tried the Betblocker, please?
Does this issue also concern Wazamba Casino?
Zdravo, zamolio sam kazina da me samoisključe sa svih sajtova sa licencom Curacao i uverili su me. Sada su stvari 2 ili 20 opklada nije poštovala moj zahtev ili ga je vazamba ignorisao. Činjenica je da nisam trebao i nisam mogao da igram, a umesto toga bilo je moguće. Molim vas pomozite mi.
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