pre 4 meseci
Ako želite da diskutujete bilo šta vezano za WinGaga Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Zdravo, oko čega vam je konkretno potrebna pomoć? Da li ti se nešto desilo u ovom kazinu? Možete li mi to, molim vas, opisati kako bih znao da li bi bilo moguće da mi pomognemo?
Hello, what specifically do you need help with ? Did something happen to you at this casino ? Could you please describe it to me so I know if it would be possible for us to assist ?
Dobro veče. Od nedelje sam podneo zahtev za povlačenje i još uvek nisu obradili moj zahtev, a podrška mi je rekla da ne brinem i da će ga uskoro prihvatiti. U stvari, mnogo puta su mi naglašavali da je za to potrebno 1-3 radna dana i još do danas nemaju jasan odgovor. Govorim o vingaga kazinu, koji nas igračima iz Grčke veoma otežava, kao što sam video u drugim pritužbama.
Good evening. I have applied for a withdrawal since Sunday and they still haven't processed my request, while the support told me not to worry and that they would accept it soon. In fact, they stressed to me many times that it takes 1-3 working days and still to this day they haven't I have a clear answer. I'm talking about the wingaga casino, which makes it very difficult for us players from Greece, as I saw in other complaints.
Καλησπερα σας.εχω κάνει αίτηση ανάληψης από την Κυριακή και ακόμα δεν έχουν επεξεργαστεί το αίτημα μου ενώ στην υποστήριξη μου έλεγαν να μην ανησυχώ και ότι θα το δεχτούν σύντομα.Μαλιστα μου τόνισαν πολλές φορές ότι χρειάζονται 1-3 εργάσιμες και ακόμα μέχρι και σημερα δεν έχω μια σαφή απάντηση.Μιλαω για το καζίνο wingaga το οποίο μας δυσκολεύει παρά πολύ εμάς τους παίχτες από Ελλάδα όπως είδα και σε αλλά παράπονα.
Kalimera. Mogu li prvo da vas pitam zašto mislite da to posebno otežava igrače iz Grčke?🤔
Da li ste već prošli proces verifikacije u ovom kazinu ili to nije neophodno?
U vašoj žalbi Tomas je objasnio da obično dajemo kazinima 14 punih dana za obradu povlačenja pre nego što naš tim za žalbe bude u mogućnosti da interveniše. Držaću vam palčeve da novac dobijete ranije.🤞
Molimo vas da nas obaveštavate.
Kalimera. May I first ask you why you think that makes it difficult for players from Greece in particular?🤔
Have you already passed the verification process at this casino, or is it not necessary?
In your complaint Tomas explained that we usually give casinos 14 full days to process the withdrawal before our complaint team is able to intervene. I will keep my fingers crossed for you to receive the money earlier.🤞
Please make sure to keep us informed.
Već vas obaveštavam jer kazino zvanično traži 1-3 radna dana da odgovori, što nije slučaj. Ne želim da zamišljam da neće platiti. Ali tačno je da svi znaju da vreme koje traže 1-3 radna dana nije validno da traje predugo. Što se tiče procesa verifikacije, ja sam svoja dokumenta poslao sam da se proces ne bi odugovlačio, a ni na to nisu odgovorili, odnosno da li im još nešto treba. Da sam znao da je za obradu jednostavnog povlačenja potrebno više od nedelju dana, ne bih napravio depozit. Depoziti se naravno vrše u isto vreme, ali isplate traju dugo u slučaju da otkažemo naše zahteve. Nemam šta drugo da kažem.
I am already keeping you informed because the casino officially asks for 1-3 business days to respond which is not the case. I don't want to imagine that they won't pay. But it is right that everyone knows that the time they ask for 1-3 business days is not valid that it is taking too long. As for the verification process, I sent my documents myself so that the process would not be delayed, and they have not responded to that either, that is, whether they need anything else. If I had known that it takes more than a week to process a simple withdrawal I wouldn't make a deposit. Deposits are of course done at the same time but withdrawals take a long time in case we cancel our requests. I have nothing else to say.
Ήδη σας κρατάω ενήμερους διότι το καζίνο επίσημα ζητάει 1-3 εργάσιμες ημέρες για να ανταποκριθει κάτι που δεν ισχύει.Δεν θέλω να φανταστώ το ότι δεν θα πληρώσει.Ειναι όμως σωστό να γνωρίζουν όλοι ότι ο χρόνος που ζητάει 1-3 εργάσιμες δεν ισχύει και ότι καθυστερεί παρά πολύ.Οσο για την διαδικασία της επαλήθευσης έστειλα από μόνος μου τα έγγραφα μου για να μην καθυστερεί η διαδικασία και δεν έχουν απαντήσει ούτε σε αυτό σχετικά δηλαδή με το αν χρειάζονται κάτι ακομα.Αν γνώριζα ότι χρειάζονται πάνω από μια εβδομάδα για να επεξεργαστούν μια απλή ανάληψη δεν θα έκανα καταθεση.Οι καταθέσεις φυσικά γίνονται την ίδια στιγμή αλλά οι αναλήψεις θέλουν πολύ χρόνο μήπως και ακυρώσουμε εμείς τα αιτήματα μας.Τιποτα άλλο δεν έχω να πω.
Iskreno cenimo vašu spremnost da obavestite druge igrače. Znam da izgleda prirodno porediti depozite i isplate, ali imajte na umu da su to dva veoma različita procesa.
Ipak, nemam nameru da dodam više soli na odloženo plaćanje. Umesto toga, želim vam dobar dan.
We sincerely appreciate your willingness to inform other players.I know it seems natural to compare deposits and withdrawals, but please be aware that they are two very different processes.
Yet I have no intention of adding more salt to the delayed payment. Instead, I wish you a good day.
Deponovanje je definitivno drugačiji proces od povlačenja, ali kao što kupac plaća direktno, mora se poslužiti bolje i sa ozbiljnošću. Srećno
Depositing is definitely a different process from withdrawing, but just as the customer pays directly, it must be served better and with seriousness. Good luck
Σίγουρα είναι μια διαφορετική διαδικασία η καταθεση από την ανάληψη αλλά όπως και ο πελάτης πληρώνει άμεσα έτσι πρέπει να εξυπηρετείται καλύτερα και με σοβαρότητα.Καλη σας συνεχεια
Da, to je tačno, ali ponekad može doći do neočekivanih komplikacija koje svakako razumete.
Nadam se da ćete uspeti da rešite situaciju uz pomoć žalbe koju ste podneli.
Yes that is true but sometimes there can be unexpected complications which you certainly understand.
I hope you will be able to resolve the situation with the help of the complaint you have filed.
I dalje je isto. Nisu odgovorili na povlačenje 11-08-24 i kad god ih kontaktiram, kažu mi iste stvari. Odnosno, trebalo bi da budem malo strpljiviji.
It's still the same. They haven't responded to a withdrawal on 11-08-24 and whenever I contact them they tell me the same things. That is, I should be a little more patient.
Ακόμα γίνεται το ίδιο.δεν έχουν απαντήσει σε ανάληψη στις 11-08-24 και όποτε επικοινωνώ μου λένε τα ίδια πράγματα.να κάνω δηλαδή λίγη υπομονή ακόμα.
Povlačenje je završeno sada nakon 8 dana
Withdrawal completed now after 8 days
Η ανάληψη ολόκληρωθηκε τώρα μετά από 8 μερες
Dakle, bar posle nedelju dana dobrih vesti, kada ste dobili svoj novac.
Čestitam i nadam se da će ako igrate u ovom kazinu biti samo bolje. Ponekad se ovakve situacije mogu desiti i očigledno ako kazino nema više šta da vam kaže, zato niste dobili ništa drugo.
Nastavite da uživate u svom novcu i ako imate još jedno iskustvo, možete podeliti da li je bilo bolje. 😊☘
So at least after a week of good news, when you got your money.
Congratulations and I hope that if you play in this casino it will only get better. Sometimes situations like this can happen and obviously if the casino has nothing more to say to you, that's why you didn't get anything else.
Keep enjoying your money and if you have another experience, you can share if it was better. 😊☘️
Dobro jutro, video sam kroz postove raznih korisnika da pomažete u rešavanju pritužbi koje igrači imaju sa raznih sajtova za klađenje, takođe bih želeo da prijavim zahtev za povlačenje novca koji sam dao od 23. septembra (183 evra) na kladionica "vingaga" tehnička podrška mi stalno govori da budem strpljiv i da razumem što nije moguće jer nema doslednosti sa njihove strane
Good morning, I have seen through the posts of various users that you are helping to resolve the complaints that players have from various betting sites, I would also like to report a withdrawal request that I have made since September 23 (183 euros) on the betting site "wingaga" the technical support keeps telling me to be patient and understanding which is not possible since there is no consistency from their side
Καλημέρα σας, έχω δεί μέσα από τις αναρτήσεις διαφόρων χρηστών ότι βοηθάτε να επιλυθούν τα παράπονα που έχουν όι παίχτες από διαφορα στοιχηματικα σαιτ,θα ήθελα και εγώ με την σειρά μου να αναφέρω ένα αίτημα ανάληψης που έχω κάνει από της 23 Σεπτέμβρη (183 ευρώ) στο στοιχηματικο σαιτ "wingaga" η τεχνική υποστήριξη μου λέει συνεχώς να κάνω υπομονή και να δείξω κατανόηση πράγμα που δεν γίνεται από την στιγμή που δεν υπάρχει συνέπεια από την πλευρά τούς
Zdravo!
Zaista podržavamo igrače u raznim prilikama, i drago nam je što ste nas našli ovde.
Pre vas, nekoliko drugih igrača iz Grčke je prijavilo kašnjenje u plaćanju ovog kazina/kladioničarske kompanije, pa bi vam možda čitanje ove teme moglo malo olakšati bol. Meni se čini da su samo spori i neefikasni kada je reč o povlačenju. U svakom slučaju, važno je istaći nekoliko stvari u vezi sa podrškom koju nudimo besplatno.
Pre svega, kazinu je dozvoljeno 14 punih dana da reši nepotpuno povlačenje; tek nakon što ovaj period prođe, mi ćemo uskočiti. Pretpostavljam da se mora činiti kao izuzetno dugo, ali svi to moramo prihvatiti.
Drugo, bavimo se isključivo pitanjima vezanim za kazino igre, a ne sportsko klađenje. Možda nije važno; Samo želim da to znaš.
Dakle, dobrodošli ste da podnesete žalbu ovde i sada koristeći ovaj zeleni link 👈, a naši stručnjaci iz tima za prvi odgovor će vam se uskoro javiti sa detaljima.
Za sada se pitam o sledećem: da li ste ikada ranije podizali novac iz ovog kazina? To bi obično značilo da su informacije o vašem nalogu proverene i da se smatraju pogodnim za dalja povlačenja.
Hi there!
We indeed support players on various occasions, and we are glad you've found us here.
Before you, several other players from Greece reported delayed payments from this casino/betting company, so perhaps reading this thread might ease your pain a bit. To me, it seems they are just slow and inefficient when it comes to the withdrawals. In any case, it is important to point a few things out regarding the support we offer for free.
First of all, the casino is allowed 14 full days to resolve the incomplete withdrawal; only after this period passes we will step in. I imagine it must feel like an extremely long time yet we all have to accept that.
Secondly, we solely address issues concerning casino games, no sports betting. Perhaps it is not important; I just want you to know that.
So, you are welcome to submit the complaint here and now by using this green link 👈, and our specialists from the first response team will get to you shortly with details.
For now, I wonder about following: have you ever withdrawn any money from this casino before? That would typically imply that your account information was checked and deemed suitable for further withdrawals.
E, hvala vam svima puno na mobilizaciji prvo, drugo, malopre je završeno povlačenje jednog od dva bar zato što čekam drugo koje se desilo 28.9, čekamo da vidimo šta će desi se sa drugom!
Well, thank you all very much for the mobilization firstly, secondly, just a while ago the withdrawal of one of the two was completed at least because I am waiting for another one which happened on 9/28, we are waiting to see what will happen with the second one!
Λοιπόν σας ευχαριστώ πολύ όλους για την κινητοποίηση αρχικα, δεύτερον μόλις πρίν από λίγο ολοκληρώθηκε η ανάληψη η μία από της δύο τουλάχιστον γιατί περιμένω άλλη μία η οποία έγινε 28/9 περιμένουμε να δούμε τι θα γίνει με την δεύτερη!
Zdravo tamo.
Drago mi je što ste ovde dobili novac od vaše žalbe . Obavestiću vašeg rešavača žalbi čim potvrdite da je to ceo iznos. Da li je to tačno?
A onda imate još jednu koju čekate od 28. Pa se nadamo da će i ovaj uskoro biti sa vama.
Obavestite nas o tome.🙏
Hello there.
I am glad that you received the money from your complaint here. I will inform your complaint resolver as soon as you confirm that it is the whole amount. Is that right?
And then you have another one you are waiting for from the 28th. So hopefully this one will be with you soon as well.
Please let us know about it.🙏
Dobro smo što je novac stigao juče, hvala vam puno na interesovanju i nastavite sa dobrim radom!
We are fine the money all came in yesterday, thank you very much for your interest and keep up the good work!
Είμαστε εντάξει τα χρήματα μπήκαν όλα χτες,σας ευχαριστώ πολύ για το ενδιαφέρον σας και συνεχίστε αυτό που κάνετε!
Hvala vam što ste potvrdili, i neka vam sve bude dobro.🙂🤞
Ovde ću postaviti vezu za vas u slučaju da razmišljate o tome da pišete o svom iskustvu iz ovog kazina u recenziji korisnika. To bi moglo pomoći drugima da bolje razumeju kako ovaj kazino funkcioniše.
Da li ćete sada nastaviti da igrate tamo?
Thank you for confirming, and may it all go well for you.🙂🤞
I will post a link for you here in case you're thinking about writing about your experience from this casino in a user review. It could help others better understand how this casino works.
Are you going to continue playing there now?
pozdrav iz kazina vingaga, povlačenje je sporo.. Takođe sam pročitao od drugih da imaju problem....
hello from casino wingaga, withdrawal is slow.. I also read from others that they have an issue....
γεια σας απο casino wingaga αναληψη αργει..διαβαζω και απο αλλους οτι εχουν θεμα....
I koliko dugo čekate na povlačenje?
And how long are you waiting for your withdrawal?
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.