pre 2 godina
Ako želite da diskutujete bilo šta vezano za WinPort Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Vinport je sranje i prevario me iz mog novca.
Winport sucks and scammed me out of my money.
Želim da znam kako mogu da vratim svoj depozit jer oni nisu nikakva hitna prevara
I want to know how can I get my deposit back because they are nothing hit fraud
Zdravo, pošto još uvek imate otvorenu žalbu , još uvek postoji šansa da budete plaćeni. Primetio sam da su rekli da se kladiš preko limita. To zapravo zvuči kao jednostavan slučaj. Oni ili imaju dokaz koji pokazuje da ste zaista prekršili uslov ili nemaju i oni su to izmislili.
Hi, since you still have your complaint open, there's still a chance you get paid. I noticed they said you bet over the limit. That actually sounds like a simple case. They either have a proof showing that you really breached the condition or they don't and they made it up.
Da li neko zna kako mogu da vratim svoj depozit ili da dokažem da sam se pridržavao smernica da bih se povukao sa bonusa. Njihov izgovor je bio da sam stavio opkladu od 12,50 koju nikada ne bih uradio čak i da imam tone novca u igri. Odjednom se to pojavilo u mojoj istoriji i nije tačno, ali je njihov razlog zašto ne mogu da podignem svoj dobitak
Anybody know how I can get my deposit back or prove that I did go by the guidelines in order to withdraw from a bonus. Their excuse was I placed a 12.50 bet that I would never do even if I had tons of money on the game. It all of a sudden showed up in my history and is not correct but is their reason why I can't withdraw my winnings
Zdravo,
da li želite da kažete da je kazino promenio vašu istoriju igara kako bi sada poništio vaše dobitke? Pa, bilo bi prilično teško dokazati tako nešto, bojim se.
Ima li šanse da ste slučajno kupili bilo koju vrstu funkcije, kao što su besplatni okreti, zaključani koluti i tako dalje?
U svakom slučaju, takođe smatram da je dobra ideja da sačekate zaključak vaše žalbe .
Hello,
are you saying that the casino has altered your gaming history to void your winnings now? Well, would be quite hard to prove something like that, I'm afraid.
Any chance that you accidentally bought any kind of feature, such as free spins, lock reels, and so on?
In every case, I also think that it is a good idea to wait for the conclusion of your complaint.
Sasvim verovatno najsporiji kazino sa kojim sam se ikada susreo. Ograničavaju moja povlačenja na 200 AUD nedeljno (TOS kaže 2k).. za skoro 18k salda. Ona bukvalno neće biti završena do sredine 2024. po sadašnjoj stopi.
Quite Possibly the slowest paying casino I have ever encountered. They are limiting my withdrawls to $200 AUD a week (TOS Says 2k).. for an almost 18k balance. It literally will not be completed until mid 2024 at the current rate.
Pa, pretpostavljam da je gorko-slatka situacija.
Pročitao sam vašu žalbu , nema mnogo toga da se tamo nađe jer kazino ju je potpuno ignorisao kao i ranije vas...
Nije najbolja slika u ovom trenutku.
Well, I guess it's a bittersweet situation.
I read your complaint, not much to be found there because the casino ignored it completely as well as ignored you before...
Not the best picture at the moment.
Ovaj kazino je prevara. Uzeli su mi 3500 dobitaka i srušili ih na 200 jer sam imao 35 centi na svom računu od prethodnog bonusa bez depozita. (Očigledno vaš stari bonus ostaje sve dok vaše stanje ne padne ispod .30 centi. Imao sam .35) Odobreli su povlačenje BTC-a za 200 i rekli da će biti poslato u roku od 24 sata. 120 sati kasnije i još uvek ga nisu primili i neće odgovoriti na e-poštu. Tako da je dvaput prevaren. Ako ne isplate legitimnih 200 dolara u gotovini koje su čak i odobrili, kakve šanse ćete imati ako zaista dobijete veliku pobedu?
This casino is a scam. They took my 3500 in winnings and knocked it down to 200 because I had 35 cents in my account from a previous no deposit bonus. ( Apparently your old bonus stays until your balance drops below .30 cents. I had .35)They did approve the BTC withdrawal for 200 and said it would be sent within 24 hours. 120 hours later and still have not received it and they will not respond to emails. So sorta scammed twice. If they won't pay a legitimate $200 cash out that they even approved what chance are you going to have if you actually win big?
Žao mi je što to kažem, ali iz onoga što ste upravo objavili, izgleda da je bonus još uvek bio aktivan. Tehnički, kazino je ispravan, zar ne?
Slažem se da je to nekako teška situacija! Srećno sa žalbom .
I'm sorry to say that, but from what you just posted, it seems like the bonus was still active. Technically the casino is correct, don't you think?
I agree it's kind of a harsh situation, though! Good luck with the complaint.
Slažem se, prilično je grubo i vrlo podmuklo. Svaki drugi kazino koji sam ikada igrao na reset bonusima nakon što vam stanje padne ispod jednog dolara, a ne 30 centi. Mislim da je sada glavno pitanje činjenica da oni ne plaćaju 200 dolara koje su odobrili. Jednostavno su prestali da odgovaraju na bilo kakve mejlove, a ja sam sve vreme bio ljubazan i ljubazan. Ako kazino ne ispoštuje malu povlačenje od 200 dolara, koje su vaše šanse ako zaista osvojite veliku? Ako ste kazino koji uzima depozite, ali ne želi da isplati legitimne dobitke koje odobrite, onda ste prevaranti i kriminalci.
I agree, it is pretty harsh and very sneaky. Every other casino I ever played at reset bonuses after your balance drops below a dollar not 30 cents. I think the main issue now though is the fact that they are not paying the $200 that they approved. They have simply stopped replying to any emails and I have been polite and courteous throughout. If a casino will not honor a small $200 withdrawal what are your chances if you actually win big? If you are a casino that takes deposits but won't pay legitimate winnings that you approve then you are scammers and criminals.
Uprkos problemu sa pobedničkim limitom, i dalje mislim da bi kazino trebalo da poštuje odobrenje tih 200 dolara. Mogu li da znam da li ste se ranije uspešno povukli iz kazina?
U svakom slučaju, ako je vaš nalog verifikovan i vaša istorija igara je proverena, očekivao bih brzo povlačenje. Javite mi kako ide, ako vam kazino ne isplati, uvek možete razmotriti podnošenje žalbe 🙌.
Ovaj članak objašnjava šta možete očekivati:
https://casino.guru/complaint-resolution-instructions
Javite mi šta mislite o tome.
Despite the issue with the winning cap, I still think the casino should honor the approval of those $200. May I know whether you have successfully withdrawn from the casino before?
Anyway, if your account is verified, and your gaming history is checked I would expect a quick withdrawal. Let me know how it goes, if the casino fails to pay you out, you can always consider submitting a complaint 🙌.
This article explains what to expect:
https://casino.guru/complaint-resolution-instructions
Let me know what you think about that.
Zahvaljujući publicitetu (i smanjenom rejtingu) na Casino Guruu, sada mi se isplaćuje 1000 nedeljno. Ukupno vreme od pobede do potpune isplate biće oko 6 meseci, žalosno, ali mnogo bolje od 2 godine kao što je izgledalo. Hvala na vašoj pomoći.
Thanks to the Publicity (and reduced rating) on Casino Guru, I'm now being paid out at 1000 a week. Total time from win to complete payout will be about 6 months, woeful, but much better than the 2 years it was looking like. Thanks for your assistance.
To zvuči mnogo bolje. U svakom slučaju, još uvek ne razumem kako bilo koji kazino može da vam spusti limit povlačenja na 200 evra nedeljno. Niste čak ni osvojili izuzetno visok iznos. Mislim, lepo je osvojiti 17 hiljada AUD u kazinu, ali ne mogu da zamislim da dobijem 100 hiljada ili milione. Nikada ne biste uspeli da podignete tako visok iznos. Definitivno ne sa tim granicama.
That sounds much better. Anyway, I still don't understand how any casino can lower your withdrawal limit to 200 eur per week. You didn't even win an extremely high amount. I mean, it's nice to win 17k AUD in a casino, but I can't imagine winning 100k or millions. You'd never manage to withdraw such a high amount. Definitely not with those limits.
Odbijaju da isplate mojih 100$ 65$ ako sam deponovao da bih povukao moj bonus od 40$. Oni su lažovi i lopovi i treba ih staviti na crnu listu.
They are refusing to pay out my 100$ 65$ if which I deposited to withdraw my 40$ bonus. They are liars and Theives and should be black listed.
Zdravo, da li vam je kazino dao razlog zašto ne želi da vam isplati? Da li ste ispunili sve uslove bonusa?
Možete li nam reći više kako bismo pokušali da vam pomognemo?
Hi, did the casino give you a reason why it doesn't want to pay you out ? Did you meet all the conditions of the bonus ?
Can you please tell us more so we can try to help you ?
Hvala vam na odgovoru. Prvo su mi rekli da mi treba još dokumenata jer nisu bili sigurni oko prvog za kic. Isporučio sam mnoštvo i nisu mogli reći da neće raditi. Zatim su rekli da bonus ima maksimalan iznos od 40$, ali da je min out bio 100$. Rekao sam im da imam ukupan bonus, što je bilo sve što sam imao u novčaniku tokom minusa od 100$. Tada su mi rekli da prvo moram da uplatim depozit. Nisu mi dozvolili da povučem osim ako se radi o depozitu od 60$, ovo nikada nije bilo ni u jednom tekstu koji sam nigde našao, pisalo je da je depozit potreban pre povlačenja, ali ne i koliko. Bio sam veoma Liri, ali sam na kraju deponovao 65$ u lajtkoin, 5$ dodatno, tako da nisu mogli da kažu da je posle transfera ta naknada bila manja od 60$. Deponovao sam i odigrao 2Ks prohodnu verziju, a zatim smanjio sve dok nisam imao nešto više od 100$. Tada su mi rekli da moram da dostavim dokumente za kic proveru (ponovo) u ovom trenutku, pretpostavljam da sam izgubio novac, jer koliko je ovo apsurdno do sada. Ja to obezbeđujem. Čekam oko mesec dana i kažu mi još 3 dana svaki dan kada pitam. Tada dobijam demanti jer mi je rečeno da sam negde usput kladio 7,50 dolara... Nisam, a oni nisu dali nikakvu dokumentaciju kao ja. Tako su mi oduzeli bonus od četrdeset dolara ostavljajući mi 60, a zatim kao besplatni "bonus" dodali 5$. Rekao sam im da to ne želim i da zadrže jebenih 40$ vrati mi moj depozit. Rekli su ne jer su mogli da isplate samo min 100$. Ništa nisu mogli da urade. Potom sam nerfirao moj račun tako da nisam mogao da osvojim ništa od šezdeset da bih došao do minimalne gotovine. I znam da bi rekli nešto o bonusu od 5$ koji nisam tražio. Oni su lopovi. Još uvek želim svojih 60$ nazad.
Thank you for your reply. First they told me that I needed more documents because they were unsure about the first for the kyc. I supplied a plethora and they couldn't say it wouldn't work. Next they said the bonus had a 40$ max out but there was a min out was 100$. I told them that I had my bonus total, which was all I had in my wallet over the 100$ min out. They then told me that I had to make a deposit first. They wouldn't let me withdraw unless it was a 60$ deposit, this wasn't ever in any of the text that I found anywhere, it had said a deposit was needed before a withdrawal but not how much. I was very Leary but eventually I deposited 65$ in litecoin, 5$ extra so they couldn't say that after the transfer that fees made it less than 60$. Deposited and played the 2X walkthrough off and then played it down until I had slightly over 100$. They then said I needed to provide documents for kyc check (again) at this point I'm figuring I lost the money because how absurd is this so far. I provide it. I wait about a month being told 3 more days every day I ask. I then get a denial because I was told that somewhere along the way I bet $7.50... I didn't, and they didn't provide any documentation that I did. So they took away the forty dollars bonus leaving me with 60, then as a free "bonus" they added 5$. I told them I didn't want it and to keep the fricken 40$ give me back my deposit. They said no because they could only cash out min 100$. Nothing they could do. Then nerfed my account so I couldn't win anything off the sixty inorder to get to the min cash out. And I know if I did they would say something about the 5$ bonus I didn't ask for. They are crooks. I still want my 60$ back.
Dakle, to je zaista iskustvo i razumem da imate dosta toga, fokusirao bih se na ono što ste spomenuli: „Čekam oko mesec dana da mi kažu još 3 dana svaki dan kada pitam" i rečenicu „Rečeno mi je to negde na način na koji sam se kladio na 7,50 dolara... Nisam, a oni nisu dali nikakvu dokumentaciju kao što sam ja. Tako da su mi oduzeli bonus od četrdeset dolara ostavljajući mi 60, a zatim kao besplatni "bonus" dodali 5$. " i ponuditi vam da uložite žalbu da vidite kako stvari izgledaju. Samo kliknite na ovu vezu gde možete da je otvorite: https: //casino.guru/complaints
Međutim, takođe imamo pogled na ovu situaciju, a to je da je pravilo maksimalne opklade industrijski standard. S druge strane, smatramo da ovo pravilo treba primeniti na nivou softvera, što znači da softver ili veb stranica kazina ne bi trebalo da dozvoljavaju igračima da stavljaju veće opklade od limita. Pored toga, maksimalne veličine opklade treba da budu jasno prikazane, idealno u lobiju kazina ili direktno u igrama ako je to moguće. Ovako gledamo na ovu situaciju, ali i svaki slučaj po nama treba tretirati posebno. takođe smo napravili dobro napravljen vodič na koji ću dodati i link, ako ste zainteresovani da saznate više: https: //casino.guru/fair-gambling-codek-for-casinos#mak-bets
U tvom slučaju, nadam se da će sve ispasti dobro i bilo bi mi drago da ažuriraš ako imaš neke nove informacije.
So that's really the experience and I understand that you have a lot of that, I would focus on what you mentioned: "I wait about a month being told 3 more days every day I ask" and the sentence "I was told that somewhere along the way I bet $7.50... I didn't, and they didn't provide any documentation that I did. So they took away the forty dollars bonus leaving me with 60, then as a free "bonus" they added 5$." and offer you to file a complaint to see how things are looking. Just click on this link where you can open it: https://casino.guru/complaints
However, we also have a view on this situation, which is that the max bet rule is the industry standard. On the other hand, we think that this rule should be enforced at software level, which means that the casino's software or website shouldn't let players place higher bets than the limit. Additionally, the max bet sizes should be clearly displayed, ideally in the casino lobby or directly in the games if it is possible. This is how we look at this situation, but each case should also be dealt with separately according to us. we have also made a well-made guide to which I will also add a link, if you are interested to learn more: https://casino.guru/fair-gambling-codex-for-casinos#max-bets
In your case, I hope that everything will turn out well and I would be glad if you would update if you have some new information.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.