pre 1 godinu
Zdravo,
Žalio sam se da pogledate to molim vas
Michael Ganim
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Wisho Casino - opšta diskusija (strana 2)
pre 1 godinu
Hej!
Poslao sam sve što traže sve transakcije u smislu otkuda dolaze iz ugovora o radu, specifikacije plata itd tamo ima 4632 eura. Ugasili su moj račun i prijavili me AML anti money lundery. Nemam šta da krijem moj novac ima dokaze. Kako ste bili? Jeste li na kraju dobili svoj novac? Možete li ih prijaviti nekom institutu za igre na sreću u Estoniji?
mvh Daniel
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pre 1 godinu
Hello,
I checked your complaint - well, this casino has strict policies but I think that if you cooperate, the necessary documents will be approved.
Your withdrawal is not being delayed, you just have to pass the KYC (know your customer) verification first.
Maybe you should learn more about how casinos work, try our guide section 😉:
https://casino.guru/introduction-to-online-casinos
https://casino.guru/academy/course/customer-support-essentials - the registration process and the KYC procedure are both well explained in this course, don't mind it's meant for the customer support role, the important thing is that this course can help you better orient in those topics for free.
pre 1 godinu
It's great to hear you managed to get so huge amount of money back from the casino. Could you please update your complaint as well and inform Petronela about the recent development?
pre 1 godinu
Da, naravno. Tako mi je drago što sam dobio novac od njih. Očekivao sam da neće platiti ni jedan peni. Imao sam osnovu za sve na svom računu tako da nisu imali izbora nego da isplate. Mislim da je vrijeme za zabavu ❤️❤️🙏🌹
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pre 1 godinu
Također dodajem Wisho kazino je najbolji
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pre 1 godinu
Da, naravno. Tako mi je drago što sam dobio novac od njih. Očekivao sam da neće platiti ni jedan peni. Imao sam osnovu za sve na svom računu tako da nisu imali izbora nego da isplate. Mislim da je vrijeme za zabavu ❤️❤️🙏🌹
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pre 1 godinu
Always love to hear such good news! 😊
What would you do now? Will you try the next casino or are you staying?
pre 1 godinu
Ostajem i volim Wisho casino samo zima koja važi ❤️
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pre 1 godinu
In this case I wish you a great fortune 🎰 🙂
Come check the forum and share some news.
pre 1 godinu
If you read farre1981 review you will see that he has the same problem i have. The start to ask so many strang questions. Its like they are gathering information to hack/ or scam you. After i handed them all my docs they started to ask for some really strange documents. Thed docs i sent was way more than they needed in the first place.
This is out of AML scope.
"they now want the company’s shareholder document. Where all personal information is for each owner."
Even if they now are accusing you for company fraud/AML they should hand this over to the police.
pre 1 godinu
Uključuju se u lažne aktivnosti. Oni prikupljaju informacije i dokumente o vama kao pojedincu u svrhu upotrebe za nešto...
Ista stvar se desila nekolicini od nas.
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pre 1 godinu
Hello Michael,
would you mind answering Petronela, please?
Just click this link: https://casino.guru/wisho-casino-player-s-withdrawal-has-been-delayed
pre 1 godinu
If you read farre1981 review you will see that he has the same problem i have. The start to ask so many strang questions. Its like they are gathering information to hack/ or scam you. After i handed them all my docs they started to ask for some really strange documents. Thed docs i sent was way more than they needed in the first place.
This is out of AML scope.
"they now want the company’s shareholder document. Where all personal information is for each owner."
Even if they now are accusing you for company fraud/AML they should hand this over to the police.
pre 1 godinu
Let's see what Tomas has to say about this issue, he now takes care of your complaint.
I think honest casinos do everything to fulfill the AML procedure correctly, it's up to the casinos to prove that all is correct, so they put much effort into this.
pre 1 godinu
Total rigged casino, deponovao je 50 depozita, od čega 300 SEK
Nisam osvojio ni jedno sranje u samo nekoliko dana
Izgleda da su samo streameri koji su "sretni" hahah sve je tako jebeno namješteno
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pre 1 godinu
Total rigged casino, deponovao je 50 depozita, od čega 300 SEK
Nisam osvojio ni jedno sranje u samo nekoliko dana
Izgleda da su samo streameri koji su "sretni" hahah sve je tako jebeno namješteno
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pre 1 godinu
Hello,
I understand your feeling but allow me to mention that your strong language is not necessary.
I suppose you played slots. Did you check the RTP and volatility? It's crucial to understand how slots work and keep the RTP and volatility in mind.
If you want to know more, please check our guides:
pre 1 godinu
VISHO CASINO UPOZORENjE Želim da upozorim sve na ovu lokaciju za prevare. Prikupljaju informacije koje su nerazumne, a istovremeno odbijaju da vrate sopstveni novac. Oni zadiru u privatnost ljudi tražeći dokumentaciju na koju nemaju pravo. Visho kazino treba odmah prijaviti i zabraniti sa evropskog tržišta.
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pre 1 godinu
Hello,
I guess that it would be good if you could provide more details.
I feel that some sort of complication associated with the account verification may be involved.
Can you explain what has happened?
pre 1 godinu
Hello, for over half a year I have sent documents that prove my identity, account statements for a whole year, address verification, driver's license, tax authority, pension certificate, electricity bills, rent statement, pdf files of individual account transfers and so on. none of what I sent is approved by them, and with the same document I have been approved by all casinos in Europe. they repeat the same requirement for verification, when I sent in detail my account transfers, they require me to explain what bg deposit is? bank giro deposit this is not reasonable. they refuse to transfer my money back even though I demanded that they send back my money and close my account, they don't do it. surely this cannot be legal for a casino to block your account without repaying the money that is yours. they request me to send information that is not reasonable. I want to warn about this casino company.
pre 1 godinu
Hello there,
so If I'm getting this correctly, your documents are not accepted by the casino, furthermore, the casino asks for some clarification about the deposit, so you decided to ask the casino for the deposit refund - am I correct?
Do you know what seems to be wrong with the documents? Has the casino explained this to you?
I feel that the KYC is about finding a way to understand what the casino wants and what you can provide, can you try to collaborate with the casino further on that?
Passing the KYC is crucial, I'm afraid.
pre 1 godinu
Zdravo, predao sam dokumente više od šest meseci, isti dokumenti su mi odobreni u svim kockarnicama u Evropi. vozačka dozvola, poreska uprava, račun za struju, penzijsko uverenje, izvod iz banke za celu godinu, kreditna kartica, izveštaj o najmu, šta još možete poslati? Prvo traže izvode računa za 3 meseca, zatim traže izvode računa za 6 meseci, traže da predam izvode sa računa za moje privatne bankarske kredite, objasne zašto sam morao da pozajmim novac od svojih prijatelja ili objasne šta je žiro depozit u banci ? Za šta koristim svoj novac? Ja pošaljem dokumente i onda traže da pošaljem još dokumenata. Čini se kao da se stalno ponavlja. U najgorem slučaju, kontaktiraću svoju banku za pomoć jer sumnjam da je ovo problem prevare. Nikada nisam doživeo ništa slično.
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