pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Yonibet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Yonibet Casino - opšta diskusija
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pre 1 godinu
Nije žalba, ali ipak želim da znam vaše mišljenje na trenutak.
IoniBet je neželjeno i proaktivno podstiče svoje igrače da instaliraju VPN kako bi mogli da igraju sve igre. Takođe da se zaobiđu ograničenja dobavljača B2B igara koje je kazino primio od B2B provajdera igara. IoniBet-ov T&C navodi da je upotreba VPN-a zabranjena i svi dobici ostvareni korišćenjem VPN-a će biti zaplenjeni.
Da li je CasinoGuru u redu ako kazino aktivno podstiče svoje igrače da instaliraju VPN i podstiče igrače da se upuste u kriminalne i ilegalne aktivnosti kao rezultat toga i krše Uslovne uslove?
Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
pre 1 godinu
Hello,
I'd say that I quite understand why the casino recommends using the VPN. They want to keep players by allowing some of them to play games they would normally can't because of the local market restriction. But, and I think we have the same opinion on that, it feels like the casino is not taking its own terms into the consideration. By allowing players to play restricted games, the casino surely risks a good relationship with the game provider, on the other hand, players benefit from this situation.
The most crucial point is that in such case, the casino must not use this against the player (by voiding the winnings collected on the restricted game), that would be totally wrong.
I would recommend taking a screenshot showing the casino suggested using the VPN, just in case the player is accused of breaching the casino's terms by actively using the VPN.
I feel this is not a question about legality, it is a question about fairness.
What do you think?
pre 1 godinu
Da li je u pitanju samo pravičnost, a ne zakonitost? U Uputstvima i uslovima kazina izričito se navodi da je korišćenje VPN-a zabranjeno. A kazino je neželjeno i proaktivno ohrabruje igrače da ne poštuju uslove i odredbe govoreći da koriste VPN.
Da li se Uslovi i uslovi odnose samo na igrača (uslovi bonusa, uslovi povlačenja, uslovi verifikacije itd.), ali da li se uslovi i uslovi ne primenjuju na kazino?
Da li je zaista u redu da kazino iskoristi nišu na tržištu i dozvoli igračima da igraju igre koje su provajderi igara zabranili? Time stiče prednost u odnosu na sve druge kazina koji se pridržavaju ograničenja i striktno zabranjuju VPN i shodno tome generiše više prihoda.
Drugim rečima, kada kazino traži od igrača da koristi VPN za posedovanje igara i igrač gubi novac kao rezultat igranja. Da li je ovo samo dobitak u smislu provajdera igara i drugih kazina koji se pridržavaju ograničenja ili je to dobitak kao rezultat nepoštovanja ograničenja i uslova i uslova?
Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
pre 1 godinu
We are an independent company, we are not lawyers, licensing authorities, or any other regulatory body.
What we deal with is fairness, to discuss legality, turn to the official authorities, please.
Personally, I'd say that casino's terms and conditions are not laws the question of legality lies elsewhere, at least to me.
Ask any official authority and share the response here.
pre 1 godinu
I hereby inform that yonibet and its partner and sister casinos (Altacore N.V.) reject any kind of complaint (regardless of the content). According to its statements, the casino also sees itself not responsible for taking and complying with any measures against gambling addiction. The casino always justifies this with the article from the T&C that the player agreed to when registering:
"By creating your account, you guarantee the following:
- You understand and accept the existing risks of losing your money by using the services of the Website"
So if you want a fair complaints procedure and some player protection, I advise against doing so at Altacore N.V. casinos. to play.
pre 1 godinu
Seems you created a template for that.
pre 9 meseci
good morning, while playing a game, I noticed that there was a bug in the game that "STOLE THE PLAYER", but I don't know how to report this, the game provider's website has no means of contact, and it is not related to the casino pos I tested it on others, how do I report it?
pre 8 meseci
Hey there!
Just a few questions to help me understand:
Where did you play the game if not in a casino?
Did the bug explicitly say: "STOLE THE PLAYER"? That would be highly unusual...
If the game provider does not offer any kind of contact information, it probably doesn't care much about feedback. 🙂
Can you name the provider?
pre 4 meseci
Hello, please provide your email to send more details, thank you, I tried to contact the game provider but never received a response
pre 4 meseci
Hi you can also share with us here on the forum. However, the game provider did not reply to you at all ? The casino has also not addressed the problem you described ? Nothing has changed in all this time ?
pre 4 meseci
I sent the details to info@casino.guru and radka@casino.guru
pre 4 meseci
If you have any problem or evidence that something is not as it should be, it would be best to open a complaint on this link and provide evidence there. Radka and I are just admins on the forum, so I think with our experts you could learn more.
pre 4 meseci
Ne razumem kako možete dati Ionibet-u tako visoku ocenu kada isplaćuju profit između 24-48 sati iako to može da potraje i do nedelju dana! Juče sam osvojio nešto novca i upravo me je Noemi obavestila na servisu za ćaskanje da imaju malo ljudi u odeljenju finansija i da neće imati vremena da isplate novac do sledeće nedelje!
Podsticanje ljudi da ne igraju u ovom kazinu kao cilj od jedne nedelje odlaganja u današnjim vremenima 2023/2024 je potpuno neprihvatljivo!
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pre 4 meseci
Hi, I'm sorry your withdrawal is delayed. I would like to point out that we give casinos 14 days to resolve withdrawals and since it's a holiday and the casino told you it's understaffed, there's probably nothing that can be done about it. Also, how fast the withdrawal is is not determined by the casino's safety index.
I definitely know it's not pleasant and everyone would like to have the money as soon as possible, but the casino didn't ignore you and told you the situation. Unfortunately, sometimes things like this happen and you have to wait for your money. 😥
If you have a problem later, let us know and we will try to help.
pre 4 meseci
Hvala na odgovoru, ali ponekad želite da probate da igrate u stranom kazinu i u poređenju sa švedskim, postoji neverovatna razlika! Nakon regulacije 2019. godine imamo cca. 40-50 kazina sa licencom i SVI isplaćuju profit ODMAH!
Traje najviše 5 minuta, a novac je na računu prazan vikendom!
Kazino mora biti ozbiljan ako uzimaju i odvoze novac tako brzo, sve ostalo je samo osrednji/budžetski kazino koji radi baš kao banke 90-ih, kupiš deonicu, podneseš ponudu i posle jedne ili dve nedelje dobiješ pismo da su vaše akcije kupljene!
Ažurirano od strane autora pre 4 meseci
Automatski prevedeno:
pre 4 meseci
I understand that if you are used to having your money basically right away at other casinos, this is not pleasant for you. However, what I would recommend in this case is to stick to casinos where you have good experience. Because if you want to try some other casinos, you may also experience similar problems.
Nevertheless, I would like you to get the money right away, but it is not the case yet and as I said you will have to be patient. If you have any new information be sure to share it.
I wish you everything will be sorted out as soon as possible. 🙂
pre 3 meseci
Šta da kažem o ovom prvobitno dobrom kazinu, dobici od preko 1000 € sa depozitom od 20 €! Bio sam zaista impresioniran problemom koji dolazi kasnije!
Ponašanje slotova je potpuno izmenjeno, igre se prekidaju na zaista čudan način! RTP kazina postaje praktično 0% ili otprilike kod velike većine provajdera 🤣 Slažem se da je to igra na sreću, ali evo još nečega!!!
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pre 3 meseci
Well, if only such situations were measurable! I recognize your feelings, but this is something I believe is not actually provable, hence, it is sad that we have to call it a matter of luck 🙂. If you catch my meaning,..
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