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pre 1 meseca

Pre nekog vremena sam se registrovao na platformi roonga boonga, napravio sam nekoliko depozita da igram, kada sam konačno pobedio rečeno mi je da treba da napravim depozit da bih ubrzao povlačenje ...ali ništa mi nikada ne pada na račun ...ova igra je čista obmana .Želeo bih da znam kako da ovo rešim, ako neću moći da izvršim povlačenje, trebalo bi da dobijem nadoknadu za uplaćene depozite.

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pre 1 meseca

It sounds like a nasty situation, but I honestly could not understand, whether you're referring to Hoonga Boonga game or rather some casino. Could you help us with that? My search for the roonga boonga platform went in vain.

This is an important detail, in my opinion, so I would rather learn the specifics now rather than offer suggestions.

Please let me know.

pre 1 meseca

Same complaint...the support team sees to be non-existent. I had to playthrough exorbitant amounts twice because they arbitrarily attached another bonus to my account, of which I was unaware while spinning off the excess amount that I wasn't eligible to win.

So, while I was spinning, thinking I'm just playing down the excess to get to the $75 for which I was eligible...$50 plus $25 Verification deposit, a bonus had been attached, causing another $3,600 playthrough amount. Unbelievably, I played through and was able to submit a withdrawal request.

I've been emailing and instant chat messaging for over a week with no reply.

pre 1 meseca

Congratulations on passing the wagering requirement; that's a sight to see.

But it is unfortunate that the casino's lack of assistance has ruined it. Is there any way to get in touch with them via social media or email? A well placed comment might help. In any case, we would appeciate the casino's-name.

In case you'll be struggling to get the money for another week, let us know, please. We aim to help.


Ažurirano od strane autora pre 1 meseca
Radka
pre 1 meseca

Here is the funny part in the whole story. As it tells me that they didnt even once look at my account to truly say where that $10 verification process was paid. Because they would have seen i actually deposited 11 instead of 10. Had they looked at my account they would have seen that. But sadly you will be surprised how many online casinos do this to their customers. I’m sure a lot of people aren’t aware of this and I’m pretty sure the agents are unaware or they would probably be smarter with what they say. But at the end of 80% of your live support chats. There is a small picture of a cloud ☁️. If you click it. You can save the whole conversation. I have several showing where ( IMO truly felt like I was done wrong but of course don’t we all feel like a victim when things aren’t our way? J/K there but not. Lol). But I do save everyone that I feel like they were in the wrong and to show how I was treated. If one day something was to happen then I can always say yes they did that to me too here is my proof. Sadly I don’t ask for anything more then what I was told I would receive. From a no deposit bonus code that states no deposit request. To being told "Well that’s for a depositing customers only you need to make a deposit first." Well then why put no deposit required on the coupon if you actually do have to deposit. To not receiving a no code needed just make your first deposit and you will receive this bonus. That their system told me was still available to me and why I made my deposit there to begin with. Only to not receive it because 10 hours prior I used a free spin coupon that i received free spins from that it made me no longer available to me. But nothing in their terms stated using a code would cancel out the no code needed just make your first deposit bonus.



landchobbies4u
pre 1 meseca

A big thumbs up for you! How likely are the chat operators to not be able to access your account details, specifically transaction history? It sounds weird, and you caught them by surprise.

Hence, thank you for mentioning the possibility of actually saving the conversation for later use.

Getting to their bonus system, once you get a bonus, you are not obliged to get it, but still, the system allowed you to take it, I'd say it's yours, and they should work on the solution. Besides, when a no deposit bonus is considered a reward for a deposit, it's a great way to mislead players easily. It should definitely be better explained.

As I mentioned earlier, far too many casinos use a specific platform that simply throws codes at players despite having only one active bonus is clearly stated in the rules. Automatically added bonuses are also a big trap, but they're still quite a popular feature.

Well, in some casinos, taking a bonus is a far too big risk, not just because of the ordinary conditions. 🤔

Post od Kostavelikov je obrisan od Romi
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pre 1 meseca

Kosta

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Post od Kostavelikov je obrisan od Romi
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Post od Sultana94 je obrisan od Romi
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Kostavelikov
pre 1 meseca

Maybe it would be better than spamming the forum if you wrote something meaningful to us. What do you say? 🤷‍♀️

pre 1 meseca

Romi Nov sam na forumu i ne znam gde da napišem lične poruke. Reci mi zašto su moje kritike o Duddiju i Kentu odbijene? Pisao sam iz sopstvenog iskustva i nikoga nisam kopirao. Od mojih 5 recenzija, samo 2 su odobrene. Odustajem od pisanja bilo čega drugog. Šta da radim?

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metal45
pre 1 meseca

Hello there. Thank you for reaching out.

As we try to keep all the user reviews unbiased and real, sometimes we need to take some more measures, as we have experienced many fake, as we could call them, reviews. In order to approve your user review retroactively, please provide screenshots showing your identification and casino account activity:

1) visible user name or email

2) deposit or withdrawal history, or anything else declaring active account usage, such as history of your gaming activities

Send those to: community@casino.guru. We appreciate your cooperation.


Post od kadijemal1 je obrisan od Radka
pre 1 meseca

file

https://spin-mania.spinmatic.net/gameHistoryDetail?language=en&id=615D56E5-5A8F-3B3F-DB90-8E8D8AA5A56D&gameId=1750&con_id=4f77f4882f01d96061f4739953ba1418&createdDate=2024-08-01T17:23:40+00:00&ui=flat

pre 1 meseca

Ok

pre 1 meseca

file

https://spin-mania.spinmatic.net/gameHistoryDetail?language=en&id=615D56E5-5A8F-3B3F-DB90-8E8D8AA5A56D&gameId=1750&con_id=4f77f4882f01d96061f4739953ba1418&createdDate=2024-08-01T17:23:40+00:00&ui=flat

pre 1 meseca

Is this something worth using words, I wonder. Feel free to do so. 🙏

Post od fikaduhinsarmigamada je obrisan od Romi
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Post od kristijand17 je obrisan od Romi
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pre 1 meseca

Hvala

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pre 1 meseca

Top

pre 1 meseca

Na sajtu sam tek neko vreme, ali mnogo uživam i mislim da je koncept sajta zaista kul

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