pre 1 godinu
To sam i uradio, skenirao sam i svoje lice
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Mifinity isplata na bankovni račun (strana 6)
pre 1 godinu
Zdravo, veoma dobro, šta treba da pošaljete da bi mogli da verifikuju vaš nalog? Zašto sam poslao ličnu kartu banci banke i sve to, a oni to nisu overili? Šta mogu da pošaljem da bi oni to verifikovali? Možeš li mi pomoći?
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pre 1 godinu
Ami, ja ne shvatam biometrijsku stvar ili stvar o mom licu.
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A kako to radiš, zašto ne mogu da skeniram lice?
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From what I remember I had to upload my passport and take a biometric scan of it and a biometric scan of my face for ID verification.
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And everything went fine and the verification was successful yes ? I saw that you recommended an email to the player where she could reach support but I'm not sure if she tried it or not. I think that would probably be the best thing to do because they will be able to give her relevant information.
pre 1 godinu
This is only what I have to do. Open your app and see if anything needs to be verified and follow the instructions You may not need a facebiometric reading just your passport. Either go on you tube or Google scanning biometric passport for verification and it will show you. It's simple once you know how to do it.
pre 1 godinu
Zdravo, veoma dobro, šta treba da pošaljete da bi mogli da verifikuju vaš nalog? Zašto sam poslao ličnu kartu banci banke i sve to, a oni to nisu overili? Šta mogu da pošaljem da bi oni to verifikovali? Možeš li mi pomoći?
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pre 1 godinu
I see that you also have a similar problem and you can't verify yourself. Did you also try to write to the email that nigeljc59 added on the previous page ?
Anyway, what seems to be the problem with you ?
pre 1 godinu
See what needs to be verified on the app. Follow the instructions, if you don't know how to do a biometric scan look it up, any additional problems and to get clarity customerservices@mifinity.com. expect ID verification twice once when registering and for your first withdrawal.
pre 1 godinu
See what needs to be verified on the app. Follow the instructions, if you don't know how to do a biometric scan look it up, any additional problems and to get clarity customerservices@mifinity.com. expect ID verification twice once when registering and for your first withdrawal.
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I wrote back to Andoni21 with my post. I don't need help, so it's okay, but thank you for your help anyway.
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I had the sam problem you have to go through a second KYC check!! I couldn't understand it either but once it's done once that's it. I think it's because you hit a certain deposit/withdrawal criteria.
Tatiana848T
pre 1 godinu
I don't speak Spanish but I think it is the same problem I had. You have to use the app see where you need to verify and follow the process it because you have reached a deposit/withdrawal limit set by mifinity and now you have to go through KYC check before you can withdraw your money. It won't be processed over the weekend so you've got time to go through your app and see what needs doing it's not that difficult if I did it 😂
pre 1 godinu
Zdravo, zna li neko zašto mi daju da podignem samo 150€, sad mi ne daju više, kažu moram da pošaljem dokumenta, ne razumem Bože.
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pre 1 godinu
I explained when you first open your account you have to verify ID proof of address and bank account and cards.
When you have deposited or withdrawn a certain amount of money you have to go through KYC again the same way as the first time using the app. Once you have completed the KYC you are then free to deposit and withdraw at will.
I can't explain it more simply
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For further clarification contact
clientservices@mifinity.com
pre 1 godinu
Već su vam rekli: završite verifikaciju kada se registrujete i kasnije će možda zahtevati nove verifikacije (kao što je vaš slučaj), jednostavno sarađujte i pošaljite dokumente koje traže. Nikada nisam koristio mifiniti, ali ako koristim slične novčanike (skrill), jednostavno morate da završite verifikaciju i to je to.
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pre 1 godinu
Hvala vam
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Were you finally able to complete the verification or are you still having problems ? I think that the answers of other players are definitely appropriate and I hope they helped you with your problem. Anyway, can you let us know how you are doing and if everything is going smoothly or are you still struggling ? 🙂
pre 1 godinu
Were you finally able to complete the verification or are you still having problems ? I think that the answers of other players are definitely appropriate and I hope they helped you with your problem. Anyway, can you let us know how you are doing and if everything is going smoothly or are you still struggling ? 🙂
pre 1 godinu
I dalje mi ne daju da podignem pare, dobro ću da objasnim svoju situaciju, vidi, tražili su sledeću dokumentaciju... ličnu kartu, dokaz o bankovnom računu itd. Dakle, sva moja dokumentacija je španska, ali ja sam iz Brazila, tako da već dugi niz godina živim u Španiji. U stvari, imam špansko državljanstvo i u Španiji sam samozaposlen, mislim da imam mali biznis pa ponekad ne razumem zašto mi odbijaju dokumentaciju, ali hej, nastaviću da pokušavam, hvala na svemu 😊
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pre 1 godinu
If you did it to open the account and were able to deposit then you should be able to do it again 😁
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🙂
