Ponovo sam kontaktirao podršku uživo.
posle 2 sata dobio sam e-poštu od
Dragi Salih,
Vaš zahtev za povlačenje je primljen u naš sistem. Da bismo to rešili, molimo da nam prosledite sledeća dokumenta:
Izvod bankovnog računa, izdat u poslednjih 6 meseci, koji sadrži sledeće informacije:
a. Podaci o banci (naziv banke, adresa banke, SVIFT/BIC kod banke)
b. Podaci o klijentu (puno ime, adresa stanovanja)
c. Detalji računa (IBAN: SE09300*************2098291)
Uverite se da su sva 4 ugla vaših dokumenata vidljiva.
Hvala unapred na saradnji
srdačan pozdrav,
Janet J. | KIC tim
Sada sam poslao sve informacije koje su tražili. Daću vam ažuriranje za sve.
Pozdrav
I did contact live support again.
after 2 hours i got email from kyc@yoyospins.com
Dear Salih,
Your withdrawal request has been received in our system. For us to handle it, we kindly ask that you forward the following documents:
A bank account statement, issued within the past 6 months, that contains the following information:
a. Bank details (name of bank, bank address, SWIFT/BIC code of the bank)
b. Customer details (full name, residential address)
c. Account details (IBAN: SE09300************2098291)
Please ensure that all 4 corners of your documents are visible.
Thank you in advance for your cooperation
Kind regards,
Janet J. | KYC Team
Now i did send all the information they asked for. I Will give you update for everything.
Regards
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