Zdravo,
Moje ime je Džoel i igrao sam u fokiplai kazinu sa njihovim bonusom dobrodošlice za nove igrače.
Kada sam ušao na veb lokaciju i registrovao svoj nalog, sav tekst i informacije su bili na norveškom jeziku.
Nisam mogao da izaberem jezik, automatski sam bio upućen na norvešku verziju dok igram iz Norveške.
Odmah nakon što uspem da uložim bonus u potpunosti, deo mog novca iznenada jednostavno nestane bez ikakvog razloga.
a sledećeg dana sav moj novac je nestao.
Pa sam razgovarao sa njihovom podrškom uživo koja mi je rekla da sam igrao ograničenu igru i da su mi zato konfiskovali dobitak.
Ali nigde nije pisalo ništa o bilo kakvim ograničenim slot igrama i priložiću otisak tako da možete sami da ga vidite.
Zatim se poziva na termine na engleskom jeziku gde postoje mesta koja su isključena i onda mi kaže da je engleski jezik superiorniji u odnosu na druge jezike po uslovima i uslovima.
Zašto odabrati da zapišete sve odredbe i uslove na drugim jezicima, a zatim isključite veoma važne informacije kao što su ograničene igre???
Zašto uopšte imati termine na drugim jezicima???
To je veoma obmanjujuće i po mom mišljenju čista prevara.
Nisam izabrao nijedan jezik, automatski sam bio upućen na norvešku verziju i jednostavno sam sledio pravila koja su mi data.
Ako idemo za njihovom logikom, oni mogu jednostavno sakriti sve vrste važnih termina i pozivati se na drugi jezik i svaki put se izvući iz ovoga.
Ni oni nisu mogli da odgovore na moja pitanja kada sam pitao:
Zašto ste odlučili da zapišete sve odredbe i uslove na drugim jezicima, ali ste preskočili informacije o ograničenim igrama?
I zašto uopšte imate termine na drugim jezicima na koje se vaši klijenti automatski pozivaju kada uđu na veb lokaciju
ako su engleski superiorniji od svih ostalih.
Takođe imam transkript ćaskanja između nas tako da možete da vidite kako funkcioniše njihova prevara
Hi,
My name is Joel and I played at foxyplay casino with their welcome bonus for new players.
When i entered the website and registered my account all the text and information were in norweigian language.
I did not get to choose language i was automaticlly directed to the norwegian version of it as i play from Norway.
Right after i manage to wager the bonus completelly some of my money suddently just dissapear whitout any reason.
and the next day all of my money was gone.
So i talked to their live support who tells me that i played a restricted game and thats why they confiscated my winnings.
But it did not say anything about any restricted slotgames anywhere and i will attach the print so you can see it for yourself.
Then he reffers to the terms in the english language where there are slots that are excluded and then tells me that english language is superior to other languages in terms and conditions.
Why choose to write down all the terms and conditions in other languages and then exclude very imoprtant information like restricted games???
Why even have terms in other languages???
It is very missleading and in my opinion a pure scam.
I did not choose any language I was automaticlly directed to the norwegian version and i simply followed the rules that were given to me.
If we go after their logic they can just hide all kinds of imoprtant terms and reffer to another language and get away with this every single time.
They could not answer my questions either when i asked:
Why did you choose to write down all the terms and conditions in other languages but skip the information about restricted games?
And why do you even have terms in other langugaes that your costumers are automaticcly reffered to when entering the website
if the english ones are superior to everyone else.
I also have the chat transcript between us so you can see how their scam works
Automatski prevedeno:
