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Hvala vam što ste kontaktirali korisničku podršku
Nakon što smo ponovo proverili vaše opklade, primetili smo da je vaša opklada bila 100 evra (prikazano na snimku ekrana), dobili ste dobitak od 100 evra.
To jest, dostigli ste nivo rentabilnosti.
Došlo je do nesporazuma sa naše i sa vaše strane jer je naš sistem pokazao 2 opklade u kojima ste dobili 0 od opklade od 50 evra i dobili 100 evra od opklade od 50 evra, ali vi to vidite kao punu opkladu od 100 i pobedite 100
Takođe, nakon provere, bilo je jasno da se sve opklade poklapaju, svi dobici i iznosi novca nakon svake opklade.
Dakle, presuda: sve vaše opklade su odigrane ispravno, dobili ste sva svoja sredstva i nije bilo grešaka.
Izvinjavamo se zbog neprijatnosti i zahvaljujemo vam se na strpljenju dok smo rešili vaš problem.
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Tim za podršku Gangsta kazina
Ovo su mi poslali nakon nekoliko dana istrage. Oni očigledno nemaju pojma kako to funkcioniše i ne razmatraju to. Svaki dupli + split u blackjack-u je prevaren u njihovom kazinu. Kada pošaljem sve dokaze, oni to ne mogu ni da vide ili se samo prave glupi, možete izabrati koju opciju mislite.
Pokušaću da objasnim jednu od grešaka što bolje mogu ovde, tako da možete jasno da me vidite ovde. Slike koje sam dodao u ovoj poruci su takođe opklada od "50" evra na koju oni misle.
u redu, idem:
2 slike su sa njihovog sajta o istoriji klađenja i 2 slike su iz moje istorije kladionica evolution lobbi. U istoriji opklada otvorio sam 2 k 50 evra opklade tako da možete da vidite one o kojima govorim. Vidite da 2 od 50 evra označavaju kao gubitak. Odmah iznad toga beleže +100 pobeda. Dakle, kao što možete videti u istoriji evolucije opklada, njegova glavna opklada + dupla i ukupna opklada je 100, a dobitak je 200. Kako onda njihov kazino može da mi isplati samo dobitak od 100 evra? Nadam se da je ovo dovoljno jasno da se razume. Ovo se dešava sa svim dublovima + splitovima. Da mi se ovo desilo najmanje 4 puta. I zbog toga nedostaje ukupno 550 evra. Nadam se da sam ovako jasno rekao. Za ostale opklade takođe mogu da pružim dokaze kao ovde
Dear player
Thank you for contacting customer service
After checking your bets again, we noticed that your bet was 100 euros (shown by you in the screenshot), you received a winning of 100 euros.
That is, you have reached the break-even level.
There was a misunderstanding on our part and on your part because our system showed 2 bets in which you won 0 from a 50 euro bet, and won 100 euros from a 50 euro bet, but you see it as a full bet of 100 and win 100
Also, after checking, it was clear that all bets matched, all winnings and amounts of money after each bet.
So, the verdict: all your bets were played correctly, you received all your funds and there were no errors.
We apologize for any inconvenience and thank you for your patience while we resolved your issue.
Best wishes
Gangsta Casino Support Team
This is what they send me after days of investigating. They clearly have no idea how it works and are not looking into it. Every double + split in blackjack is scammed in theire casino. When i send all proof they cant even see it or just play dumb you can choose what option you think.
Im gonna try explain 1 of the errors as good as i can here so you guys can clearly see im in the right here. The pictures i added in this message is also the "50" euro bet they are refferring to.
Okay here i go:
2 pictures are from theire bet history site and 2 pictures are from evolution lobby bet history of me. On the bet history i opened the 2 X 50 euro bets so you can see witch ones i talk about. You can see they mark 2 of the 50 euros as a loss. Right above that they mark +100 win. So as you can see in the evolution bet history its main bet + double and total bet is 100 and win is 200. Then how can theire casino only pay me a 100 euro win? I hope this make it clear enough to understand. This happends with all doubles + splits. Had this happened to me minimum 4 times. And a total of 550 euro missing because of this. Hope i made it clear enough like this. For the other bets i can also provide proof like i do here
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