Igrač iz Kanade je bio nezadovoljan procesom povlačenja. Igračici je trebalo 2 mjeseca da primi svoje dobitke, ali je problem na kraju riješen.
The player from Canada was dissatisfied with the withdrawal process. It took 2 months for the player to receive her winnings but the issue got eventually resolved.
Igrač iz Kanade je bio nezadovoljan procesom povlačenja. Igračici je trebalo 2 mjeseca da primi svoje dobitke, ali je problem na kraju riješen.
REGISOVAO SE NA GSLOT I POSLAO SVE SVOJE DOKUMENTE PRIJE DA SAM NAPRAVIO A-DEP POŠTO JE TO JEDINI NAČIN DA IGRAM AKO SAM VERIFIKOVANO DA IMAM DEP 300 I OSVOJIO 400 ISKLJUČIO I DOBIO DA SAM DA IMAM 400 IAKO JE ONDA NASTAVIO DA IGRA OPET NAPRAVIO JOŠ DEP OD 300 I OSVOJIO 4000 WEN DA BI SE POVUČIO BILO ODBAČENO MORAO DA POŠALJEM SELFI KAKO DA KAŽEM ZDRAVO GLSOT I MOJ ID JE PONOVNO 100 SLIKAO 100 SLIKA OD 31 VERIFIED ACCEPTED MOJIH 4000 DO DANAS JOŠ STOJI SVAKI DAN OD 16. PITAO SAM IH KADA SU LAGALI PRVIH DANA KAKO JE SVAKI DAN DA SE OBRAĐUJE SVAKI DAN I SVAKI DAN 27. APRILA JOŠ NIJE OBRAĐEN USPJEŠNO JE POVUČENJE NA ISTI NAČIN KAO OTPUŠTANJE PRAVO KROZ GIGADAT E TRANSFER ALI NE JE STOJEO TAMO U FAZI NA ČEKANJU 21 DAN I RAČUNAJUĆI DO 40 OD DRUGOG VREMENA JE DAN EN ME RUN RUN Around NEĆE NIKAD IGRATI SA NJIMA VIŠE DUGO VREMENSKI IGRAČ OTEHR KAZINA NIKADA NIJE IMAO OVAJ PROBLEM SA BILO KOJIM OD MOJIH DRUGIH KAZINA I IGRAO S OSTALIMA VIŠE 15 GODINA ..MOLIMO VAM ..
i HAVE REGISTERED WITH GSLOT AND SENT ALL MY DOCUMENTS BEORE I MADE A-DEP AS THAT IS THE ONLY WAY I PLAY IF I HAVE BEEN VERIFIED I WAS I DEP 300 AND WON 400 CASHED OUT AND RECEIVED THOSE FUNDS 4 DAYS AFTER GREAT WILL SO I THOUGH THEN PROCEEDED TO PLAY AGAIN MADE ANOTHER DEP OF 300 AND WON 4000 WEN TO WITHDRAW WAS REJECTED HAD TO NOW SEND A SELFIE WITH ME SAYING HI GLSOT AND MY ID AGAIN DID 100 PICTURES OF MYSELF TILL FINALLY ON THE 13 OF APRIL THEY SAID I WAS VERIFIED ACCEPTED MY 4000 TILL TODAY IS STILL SITTING THERE PENDING EVERY DAY FROM THE 16TH I HAVE ASKED THEM WHEN THEY LIED FOR THE FIRST FEW DAY SAYING EERY DAY IT WAS BEING PROCESSED EVERY DAY IT NOT THEY HAVE TAKEN ME AS A FOOL AND AS OF TODAY THE 27TH OF APRIL STILL NOT PROCESSED I HAVE HAD SUCCESSFUL WITHDRAWAL THE SAME WAY AS DEP STRAIGHT THROUGH GIGADAT E TRANSFER BUT NO ITS BEEN SITTING THERE IN THE PENDING STAGE FOR 21 DAYS AND COUNTING THEOTHERE WITHDRAWAL OF 400 WAS GIVEN IN THE TIMELY MATER NO ISSUES THIS HAS BEEN GIVEN ME THE RUN AROUND WILL NEVER PLAY WITH THEM AGAIN LONG TIME PLAAYER OF OTEHR CASINOS NEVER NEVER HAD THIS ISSUE WITH ANY OF MY OTHER CASINOS AND HAVE PLAYED WITH THE OTHERS FOR OVER 15 YEARS ..PLEASE HELP ME
Zdravo mp8215mulready,
Hvala vam puno što ste podnijeli žalbu. Žao mi je što čujem za vaše negativno iskustvo. Da li ste akumulirali svoje dobitke sa ili bez aktivnog bonusa? Možete li, molim vas, reći kada ste tačno primili svoje posljednje povlačenje?
Da li biste bili ljubazni da mi pošaljete svu relevantnu komunikaciju između vas i kazina, kako bismo prikupili što više informacija? Moja adresa e-pošte je kristina.s@casino.guru .
Nadam se da ćemo vam pomoći da riješite ovaj problem što je prije moguće. Jedva čekamo čuti od vas.
Srdačan pozdrav,
Kristina
Hello mp8215mulready,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you accumulated your winnings with or without an active bonus? Could you please advise when exactly you received your last withdrawal?
Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru.
I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
TIMETYPAY METHODSTATUSSUM13 Apr 2022, 14:38
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Odbijeno
4000 CAD13. april 2022, 11:41
WithdrawalInterac
Odbijeno
4000 CAD13. april 2022, 10:56
WithdrawalInterac
Želim da bude jasno da nema bonusa koji je uključen u ovaj dobitak, takođe želim da bude jasno pre ovog povlačenja od 4000, uspešno sam povukao 4. aprila 400 i dat mi je na vreme bez ikakvih problema ..Moj sljedeći dep je napravljen na isti način i kada sam osvojio i povukao 4000 pretpostavio sam da je sve bilo dobro bez problema Kada su zamoljeni da pošaljem selfi sa identifikacijom i na njemu piše, Bok Gslot Nakon što su poslali 12 fotografija oni su odobrili to i Chris na chatu uživo su rekli samo naprijed i podignite svoj novac odobreno je poslao vam dokaz o chatu putem e-pošte nakon 12 dana koji je prošao i trčanja okolo. živih agenata možete vidjeti da je razgovor poput robota koji uvijek kaže da će moja isplate biti obrađene u trenu, ali ne mogu mi reći kada Uvijek kažu sačekajte svoj red, također kažu da je potrebno vrijeme da spriječi prevaru. Nema smisla kao prvo povlačenje od 400 uradjeno sve je bilo dobro...
Evo kopije povlačenja od 4000 prvo je napravljeno odbijeno je onda je odbijeno onda su tražili selfi kako bi ponovo potvrdili moj račun iako sam imao uspješno povlačenje sa potpuno verifikovanim računom i povlačenje je bilo 400 to dato mi je u roku od 4 dana od mog povlačenja pa sam im poslao selfi i dobio razgovor uživo Chris rekavši da je odobreno da nastavim i napravim povlačenje 4000. Tako da sam povukao 2000 od njih dvoje ukupno 4000 od aprila 13. 2022., od petka, 29. aprila 2022., prošlo je skoro mjesec dana. Evo dokaza da sam vam također poslao e-mail sa čet grupom Chris ponovo verificirajući moj račun i izjavljujući da idem naprijed i povlačim se kao selfi sa mojim ličnim dokumentom opet je odobreno iako sam već napravio isplate 1 tjedan prije ovog za 400 samo želim da bude jasno da sam uradio sve i nema ništa o verifikaciji računa, sve je u tome da oni to ne obrađuju jer moram čekati svoj red iako It prošlo je skoro mjesec dana ne znam kako ovaj kazino ne bude na crnoj listi i sumnjičav
TIMETYPEPAY METHODSTATUSSUM13 Apr 2022, 14:38
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Rejected
4000 CAD13 Apr 2022, 11:41
WithdrawalInterac
Rejected
4000 CAD13 Apr 2022, 10:56
WithdrawalInterac
I want to make it clear there is no bonus involved in this winning, also want to make it clear prior to this withdrawal of 4000, I had made a successful withdrawal on the 4th of April 400 and it was given to me in a timely matter with no issues ..My next dep was made the same way and when I won and withdrew the 4000 I assumed all was good no issues When asked to send a selfie with Id and says on it, Hi Gslot After sending it 12 photos they approved it and Chris on live chat said go ahead and withdraw your money it's approved sent you the chat proof via email to you after 12 days passing and getting the run around I started to really feel stressed and hopeless as if you review my chats with a number of live agents you can see the conversation is like a robot always saying my withdrawals will be processed in no time but they cannot tell me when They always say wait your turn, also say its taking time to prevent fraud Makes no sense as the first withdrawal of 400 was done all was good...
Here is a copy of the withdrawal of 4000 first made it it was rejected then made it it was rejected then they asked for a selfie to verify again my account even though I had a successful withdrawal with a fully verified account and the withdrawal was 400 it was given to me within 4 days of my withdrawal So I sent them a selfie and got the live chat Chris saying its been approved to go ahead and make the withdrawal OF 4000 So I made a withdrawal of 2000 two of them totaling 4000 dated on April 13, 2022, as of Friday, April 29, 2022, it been almost a month Here is the proof I also sent you an email with the chat group Chris verifying my account again and stating to go ahead and withdraw as the selfie with my Id again has been approved even though I had already made withdrawals 1 week before this one for 400 I just want to make it clear I have done everything and there is nothing about account verification it's all about them not processing it because I have to wait my turn even though Its been almost a month I do not know how this casino can be not listed as blacklistted and suspoius
Hvala vam puno mp8215mulready na odgovoru. Sada ću prenijeti vašu žalbu kolegi Petru ( peter.m@casino.guru ) koji će vam biti na pomoći. Želim vam puno sreće i nadam se da ćete uskoro vidjeti da će vaš problem biti riješen na vaše zadovoljstvo.
Thank you very much mp8215mulready for your reply. I will now transfer your complaint to my colleague Peter (peter.m@casino.guru) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.
Hvala Kristina, nadam se da će se ovo hitno riješiti jer sam toliko pod stresom kako kazino to može učiniti i dozvolite mi da i dalje vjerujem da se obrađuje kada jasno vidite da je na mom Gslot kazino računu na čekanju da nije obrađeno i da je prošlo tako dugih pola mjeseca..Radujem se Peterovoj pomoći
Thank you Kristina I hope this gets resolved urgently as I am so stressed on how a casino can be doing this and let me keep on believing it's being processed when you can clearly see that on my Gslot casino account it is pending not processed and its been like that for very long half a month..Look forward to the help of Peter
Zdravo mp8215mulready,
Pogledao sam vaš slučaj i shvatio sam situaciju. Ja ću kontaktirati kazino i vidjeti mogu li pomoći. Pozivam Gslot Casino na razgovor da učestvujem u rješavanju ove žalbe.
Hi mp8215mulready,
I have looked at your case and understand the situation. I will contact the casino and see if I can help. I would like to invite Gslot Casino to the conversation to participate in the resolution of this complaint.
hvala puno na stresu koji mi izazivaju nadam se da cu dobiti svoj dobitak uskoro kad svaki dan prodje, prosao je skoro cijeli mjesec, nema smisla sta rade
thanks so much the stress they are causing me I hope to get my winnings soon as each day passes its been almost a full month makes no sense what they are doing
Palmira, tim za podršku ne obrađuje takve zahtjeve, naš resorni odjel to istražuje.
Nažalost, ne mogu ubrzati proces.
Zdravo Peter, ovo je moj ćaskanje danas sa njima, prepustiću tebi da razgovaraš sa njima oni me ne mogu uznemiriti. Sve što želim je moj dobitak 4000 Upropastili su rođendan mom unuku, molim te, pogledaj njihove razgovore. Ne mogu da verujem u preokret i sada ovo
Palmira, the support team is not processing such requests, our relevant department is investigating it.
Unfortunately, I cannot speed up the process.
Hello Peter this is my chat today with them I will leave it up to you to talk with them they are beyond upsetting me All I want is my winnings 4000 They ruined my grandson's birthday please look at the chats from them I cannot believe the runaround and now this
Nadležno odjeljenje obrađuje vaš zahtjev.
Ako imate dodatnih pitanja, slobodno nas kontaktirajte
Zdravo Piter, sad kaže da sve ovo za 5 minuta nema smisla
The relevant department is processing your request.
If you have any additional questions, feel free to contact u
Hello Peter now he says this all in 5 minutes makes no sense to me
danas ponedjeljak, 9. maja 2022. ovo je e-mail koji su mi poslali, i ne znam ništa o tome zašto je na čekanju i još uvijek nije obrađeno nakon 30 dana Molim vas pomozite mi
Služba za korisnike
Pon 2022-05-09 8:51 AM
Draga Palmira,
Hvala na odgovoru.
Imajte na umu da odgovarajući tim radi na vašem zahtjevu. Obavještavat ćemo vas putem e-pošte.
Hvala na razumijevanju!
Ako vam je potrebna dodatna pomoć, ne ustručavajte se da nas kontaktirate, dostupni smo 24/7 i uvijek ćemo vam rado pomoći.
pozdrav,
Gslot casino tim
today Monday, May 9 2022 this is the email they sent me, and gain nothing regarding why its been pending and still not processed after 30 days Please help me
Customer Service <support@gslot.com>
Mon 2022-05-09 8:51 AM
Dear Palmira,
Thank you for your reply.
Please note that the appropriate team is working on your request. We will keep you updated via email.
Thank you for understanding!
If you need any further assistance, do not hesitate to contact us, we are available 24/7 and will be always happy to help you.
Regards,
Gslot casino team
Poštovani mp8215mulready,
Hvala vam na vašim detaljnim povratnim informacijama o situaciji s kojom ste se suočili.
Želimo da vas obavijestimo da naša kompanija ima strogu politiku borbe protiv prijevara. Ako je igrač osumnjičen za lažne radnje, kompanija zadržava pravo obustaviti sve isplate igraču. Upravo to smo morali da uradimo u vašem slučaju.
Prema našim uslovima i odredbama, Kompanija može istražiti sumnjive transakcije. Osim toga, u slučaju bilo kakve sumnjive transakcije, kompanija može zadržati sva novčana sredstva u skladu sa zakonom i/ili nadležnim (https://www.gslot.com/terms-and-conditions)
Trenutno i dalje pokušavamo da shvatimo situaciju zajedno sa provajderom platnog sistema. Nažalost, detaljna provjera takvog slučaja može oduzeti više vremena jer trajanje revizije ne ovisi samo o nama.
Želimo da vas uvjerimo da nema razloga za brigu. Javit ćemo vam se čim dobijemo više informacija o ovom slučaju.
Topli pozdravi,
Gslot Casino tim
Dear mp8215mulready,
Thank you for your detailed feedback regarding the situation you have faced.
We would like to inform you that our company has strict anti-fraud policy. If the player is suspected of fraudulent actions, the company reserves the right to suspend all payouts to the player. That is exactly what we had to do in your case.
According to our terms and conditions, suspicious transactions can be investigated by the Company. Besides, in case of any suspicious transactions, the company may withhold all funds as may be required by law and/or by the competent (https://www.gslot.com/terms-and-conditions)
Right now, we are still trying to get a grasp on the situation together with the payment system provider. Unfortunately, a detailed check of such case may be more time-consuming as the duration of the revision does not solely depend on us.
We would like to assure you that there is no reason to worry. We will get back to you as soon as we get more information regarding this case.
Warm regards,
Gslot Casino team
To nije slučaj šta se dešava. Pobijedio sam pošteno i pošteno molim vas pomozite ovoj kompaniji laže Nisam imao bonus samo sam igrao svoj dep i osvojio sam napravio dep i osvojio
That is not the case what is going on I won fair and square please help this company is lying I had no bonus just played my dep and won I made dep and won
Ne mogu reći da sam se prijavio za Gslot kazino i poslao svoju identifikacionu verifikaciju pre nego što sam uopšte odlučio da igram sa njima, a onda sam nakon nekoliko nedelja dobio potvrdu da sam u potpunosti verifikovan, pa sam igrao sa depom napravljenim preko gigadata i osvojio 400 povukao 400 je dobio za 4 dana dep ponovo i igrao i osvojio 4000 je povukao novac i 30 dana su me natjerali da vjerujem da će moj novac biti dat sada ovo Optužuju me šta je stvarno nepravedno ovo nije istina kleveta karaktera nije istina Oni nisu pokazali nikakav dokaz prevare kako mi to uopće govore ..nemam riječi
I am beyond words I have signed up for the Gslot casino and sent my Id verification before I even decided to play with them and then after several weeks got a confirmation that I was fully verified then played with a dep made through gigadat and won 400 withdrew the 400 got in 4 days dep again and played and won 4000 withdrew the money and for 30 days have made me believe my money would be given now this They are accusing me of what its really unfair this is not true defamation of character not true They have not shown any proof of fraud how an they even say this to me ..I am lost for words
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ovo je moje drugo povlačenje sa GSLOT-a ZA 400 IT DOKAZ Pravo sa mojom bankom i isti je metod dep-a sa gigadatom toliko sam zbunjen da sam im poslao dokaz dep metode pre 400 dep na isti način ni na koji drugi način ali potpuno isti put preko gigadat transfera Palmira mulready PAMELA JE NA ENGLESKOM PROLAZIM KAKO JE ITALIJANKA PALMIRA MRZLA KADA JE ODRASTALA PA ME SVI ZNAJU KAKO JE PAMELA ENGLESKA MOJA BANKA IMA OBE NA MOJOJ BANCI (POKAZUJE MI KAO rodni list PMIRA PAMELA)
Status: Autodeponovano
Datum deponovanja 09. aprila 2022. PošiljalacGigadat IncIznos $400,00 deponovan na
TD ALL INCLUSIVE BANKARSKI PLAN - 6804023 PorukaPotvrda #CA***UEt
this is my other withdrawal from GSLOT FOR 400 IT THE PROOF Right with my bank and its the same method of dep with gigadat I am so confused I sent them the dep method proof of my dep before the 400 I dep the same way no other way but the exact same way through gigadat transfer Palmira mulready PAMELA IS IN ENGLISH I GO BY AS ITALIAN PALMIRA HATED IT WHEN GROWING UP SO EVERYONE KNOWS ME AS EITHER PAMELA IS ENGLISH MY BANK HAS BOTH SHOWING ME AS PAMELA ( PALMIRA ) on my birth certificate
Status: Autodeposited
Date DepositedApr 09, 2022SenderGigadat IncAmount$400.00Deposited To
TD ALL-INCLUSIVE BANKING PLAN - 6804023MessageConfirmation #CA***UEt
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Zdravo Palmira,
Da li sam dobro shvatio da ste koristili pogrešno ime kada ste registrovali kazino račun? Nadam se da shvaćate da uvijek morate koristiti ispravno ime koje je navedeno na vašoj ličnoj karti/pasošu/računu za komunalne usluge i svakom drugom službenom dokumentu?
Hi Palmira,
Do I understand correctly that you used the wrong name when you registered the casino account? I hope you realize that you always have to use the correct name that is stated on your ID/passport/utility bill and every other official document?
Koristio sam svoje pravo ime koje je na mojoj identifikaciji. Sve što kažem je da je Palmira MOJE ROĐENO IME ID Italijanski na engleskom to je Pamela isto ja sam koristio pravo ime i moje bankarstvo me zna kao Pamela jer je ponovo odrastanje mrzelo ime Palmira pa koristio sam englesku PAMELA ZA MOJ LIČNI ŽIVOT Ovo je pod pretpostavkom o čemu se priča, ali ja sam koristio svoje tačno ime na svom id-u i moj E transfer pokazuje oba engleska pamela ( Palmira ) Opet ovo je ono o čemu pričaju PALMIRA TAKOĐE POZNATA NA ENGLESKI PAMELA JE OBOJE JA zelim da bude jasno da sam koristio tacne podatke PALMIRA MULREADY JE NA MOJOJ licnoj karti
I used my right name that is on my Id All I am saying is that Palmira IS MY BIRTH NAME ID Italian in English it's Pamela same me I used the right name My banking knows me as Pamela too as again growing up hated the name Palmira so used the English PAMELA FOR MY PERSONAL LIFE This is assuming what there talking about but I used my correct name on My id and my E transfer shows both English pamela ( Palmira ) Again is this what they are talking about PALMIRA ALSO KNOWN IN ENGLISH PAMELA IS BOTH ME I want to make it clear I used correct info PALMIRA MULREADY IS ON MY ID
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U MOJOM ROĐENOM IZVODU JE PREZIME ASCENZI OD MOG OTCA KAO ROĐENJA IMA NOVROĐENCE NIJE BIO OŽENAT DA JE MOJE DEVAČANSKO PREZIVJE PRIJE DA SE UDAJEM MULREADY JE MOJ OŽENA
MY BIRTH CERTIFICATE SHOWS LAST NAME ASCENZI FROM MY FATHER AS AT BIRTH HAS A NEWBORN WAS NOT MARRIED THAT IS MY MAIDEN NAME BEFORE I GOT MARRIED MULREADY IS MY MARRIED
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Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Zdravo Palmira,
Hvala vam na svim vašim odgovorima.
Dragi Gslot Casino tim,
Molimo vas da nas informišete, potrebne su nam neke službene izjave da rasvijetlimo situaciju ovdje.
Hi Palmira,
Thank you for all your replies.
Dear Gslot Casino team,
Please keep us updated, we need some official statements to shed some light on the situation here.
Hvala, Peter. Upravo ovako se osjećam 30 dana vrlo zbunjeno i nisam imao nikakvu komunikaciju od Gslot podrške o tome šta se dešava, samo želim još jednom da dodam da sam se prijavio poslao sva potrebna dokumenta, čekao verifikacije od njih Dobio e-mail u kojem se navodi temeljno verifikovano napravio sam dep, osvojio 400 povukao na obradu tražio sam sliku dep metode sa gigadatom uradio da je primio mojih 400 u moju banku od metode gigadat na isti način kao moj dep, pa onda dep opet na isti način osvojio 4000 povukao na obradu odbijen sam pitao zašto je rečeno da pošalje selfi poslat preko 20 njih prije nego što je Chris na live chatu rekao da je odobreno povukao 4000 u dva povlačenja po 2000 i sada nakon toliko vremena Nastavljaju mi govoriti da čekam, kažu da nastavljaju sa povlačenjem, ali nikada ne rade i sada nakon 30 dana kažu da postoji moguća prevara, više sam zbunjen ali da li kažu u čemu su problemi ili za šta me optužuju da ne..Ovo je bilo stvarno stresno Moram reći da sam u 13 godina igrao samo sa dva kazina i oba su mi uvijek plaćala .. Obećavam da više nikada neću igrati s njima samo želim da povučem svojih 4000, ali nakon toga, ne mogu im vjerovati više nikada. .
Thanks, Peter This is exactly how I feel now for 30 days very confused and had no communication from Gslot support about what was happening, just want to add again that I signed up sent all required documents, waited for verifications from them Got an email stating thoroughly verified I made a dep, won 400 withdrew it for processing was asked for a picture of the dep method with gigadat did that received my 400 in my bank from method gigadat the same way as my dep ,so then dep again same way won 4000 withdrew it for processing got rejected asked why was told to send the selfie sent over 20 of them before Chris on live chat said it was approved withdrew the 4000 in two withdrawals 2000 each and now after all this time They continue to tell me to wait, say their proceeding with the withdrawal but never do and now after 30 days they state there is possible fraud I am beyond confused but do they say what the problems are or what they're accusing me of no ..This has been really stressful and have to say in the 13 years have played only with two casinos and both have always paid me .. I promise I will not ever play with them again just want my withdrawal of my 4000 but after that, I cannot trust them ever again..
Peter samo želim da dodam da sam jučer igrao u kockarnici i osvojio novac, to je bilo u roku od nekoliko sati u mojoj banci putem uplate direktno, što je još jedan način plaćanja kao što je gigadat, moram naglasiti da je ovaj kazino GSLOT vrlo pogrešan i kada vam kažem da ako Molim ih da me verificiraju prije nego što napravim dep pošto sam poslao sve svoje dokumente i neću igrati dok ne dobijem verifikaciju sve je u redu Zašto sad moram kroz ovo i biti optužen za nešto što je potpuno lažno što usput Nemamo pojma šta je to što je opet vrlo neprofesionalno što se tiče kockarnica Prvo razlog je što nema ničega i pokušavaju smisliti nešto Kako Broj 1 nikada nije koristio bonus, Broj 2 je u potpunosti verifikovan jer nikada nije napravio dep dok mi nisu rekli da jesam, broj 3 je povukao vec 4 dana pre nego sto sam pobedio, sad jel zato sto sam pobedio 2 puta zaredom, to je ono sto kopaju za prevaru kada jasno znaju da ne postoji to sto ja hocu da budem jasno da je ovo bilo veoma uznemirujuće Prekršio sam i prevario kao Ako pošalješ sve dokumente na potvrdu pred bilo kojim dep-om zašto mi je sada ovom kazinu dozvoljeno da to radi kakve propise nastavljaju da krše prije nego što izgube licencu želim da budem siguran da ovom kazinu nije dozvoljeno nastavi da se dešava igračima poput mene Nikada ne igram sa kazinom sa crnom listom , ja istražujem i ovaj kazino je bio na dobroj reputaciji osećam kao da nisam bio u potpunosti obavešten o ovom kockarnici reputacija nije ono što navodi , sada sam shvatio tako naravno, ovo je zadnji put, ali samo želim moje povlačenje 4000. Prošlo je više od 33 dana čekajući da čak i navedu u čemu je problem, nema veze što me obmanjuju u svakoj e-poruci da obrađuju moja sredstva. Molim vas, ovo je izvan fer meni kao igracu...
Peter just want to add I played with a casino yesterday and won money it was dep within hours in my bank through pay direct which is another payment method exactly like gigadat I have to stress this casino GSLOT is very misleading and when I tell you that if I ask them to verify me before I make a dep as I sent all my documents and will not play till I get verification all is good Why now am I having to go through this and being accused of something that is completely false which by the way We have no idea what it is which again is very unprofessional on the casinos part First the reason is there is nothing and they are trying to come up with something As Number 1 never used a bonus, Number 2 was fully verified as never made a dep until I was told I was, Number 3 made a withdrawal already 4 days before I won, now is it because I won 2 times in a row that's what they are digging for fraud when they clearly know there is no such thing I want to be clear this has been very upsetting I feel violated and scammed as If you send all documents for confirmation before any dep why now is this casino allowed to do this to me what kindof regulations do they continue to break before they loose their liiscensing I want to make sure this casino is not allowed to continue to happen to players like myself I never play with a casino with blacklisted , I do my research and this casino was good reputation I feel like I was not fully informed of this casinos reputation is not what it states , I have now realized it so ofcurse this is the very last time but just want my withdrawal of 4000 Its now been over 33 days waiting for them to even state what the issue is never mind the deceiving me in every email that they were processing my funds Please this is beyond not fair to me as a player ...
Dragi mp8215mulready i Peter,
Hvala vam na strpljenju!
Obavještavamo vas da radimo na ovoj situaciji. Trenutno je istraga u toku, a situaciju rješavamo zajedno sa provajderom plaćanja. Nažalost, takav proces je dugotrajan, jer ne zavisi sve samo od nas. Čim istraga bude završena, bit ćete obaviješteni o njenim rezultatima.
Budite sigurni da nema razloga za brigu, a mi ćemo vam se javiti čim dobijemo više informacija u vezi sa slučajem.
Vaše razumijevanje je veoma cijenjeno!
Srdačan pozdrav,
Gslot Casino tim
Dear mp8215mulready and Peter,
Thank you for your patience!
We would like to inform you that we are working on this situation. At the moment, the investigation is in progress, and we are managing the situation together with the payment provider. Unfortunately, such process is time-consuming, as not everything depends solely on us. As soon as the investigation is completed, you will be informed about its results.
Rest assured that there is no reason to worry, and we will get back to you as soon as we get more information regarding the case.
Your understanding is highly appreciated!
Best regards,
Gslot Casino team
Šta je istraga za šta, igrao sam pošteno bez bonusa i osvojio šta se tu može istražiti. Moram da kažem da vi niste pošteni kazino Šteta što sam verovao vašem kazinu i verovao vam na reč kada sam dobio potvrda da sam verifikovan i mogao bih da počnem da igram zašto ne uradim istragu nego pre nego što sam napravio nekoliko depozita u vaš kazino Veoma sam razočaran u ovaj kazino koji obmanjuje igrače o njihovim dobicima i nije prihvatljivo uzimati više od 36 dana za pokušaj pronađi razlog da mi ne platiš Želim da svi znaju za ovo. Toplo bih preporučio svakome ko vidi moj slučaj da se kloni Gslota. Sve sam uradio kako treba, 100% PRIMJER BROJ 1 Nisam položio novac u kazino dok nisam poslao svoj dokumente i dobio sam potvrdu da je moj račun verifikovan tek onda napravio dep broj 2 je izvršio povlačenje 400 3. ili 4. aprila, dobio to za nekoliko dana i onda napravio još jedan dep i osvojio je povukao mojih dobitnih 4000 na 13. aprila i od danas ovo je izjava koju dobijam od njih, ali svi njihovi drugi e-mailovi meni su sačekajte vaš red prvi dođe prvi na osnovu, Obrađujemo vaše dobitke. Sada ovaj e-mail Nije u redu Želim znati šta se dešava 35 dana imate ništa nije rekao Šta je istraga, šta tačno istražujete napravio dep sa gigadatom i isplatite novac kod istog provajdera plaćanja koji su problemi Moramo da znamo razloge Trebamo odgovore Ovo nije dobar kazino da ostavljate svoje igrače da visi bez razloga Prošlo je jako dugo. Učinili ste me da se jako plašim kazina koji sada nisu vrijedni povjerenja. Osjećam se prevarenim u vašem kazinu i nikad vam više ne bih mogao vjerovati, plus će amek siguran da svi znaju tako da ne prolazite kroz ono što mi se dogodilo
What is the investigation for what, I played honest with no bonus and won what is there to investigate I have to say you guys are not an honest casino It's a shame that I trusted your casino and took your word for face value when I got the confirmation I was verified and I could start playing why not do an investigation than before I made several deposits into your casino I am very disappointed in this casino that is scamming players of their winnings and it is not acceptable for taking over 36 days to try to find a reason to not pay me I want everyone to know of this I would highly suggest for anyone seeing my case to stay clear of Gslot I did everything right,100% EXAMPLE NUMBER 1 Did not dep any money into the casino until I sent my documents and got a confirmation that my account was verified only then made the dep Number 2 had made a withdrawal of 400 on the 3 or 4 th of April, Got that in several days and then made another dep and won withdrew my winning 4000 on the 13th of April and as of today this is the statement I get from them but all their other emails to me is wait your turn first come first basis, We are processing your winnings Now this email Not Ok I want to know what is happening for 35 days you have said nothing What is the investigation , what exactly your looking into made a dep with gigadat and cash out with the same payment provider what is the problems We need to know the reasons We need answers This is not a good casino to leave your players hanging for no reason Its been ver long You have made me very scared of casinos now that are not trust worthy I feel scammed from your casino and could never trust you guys ever again plus will amek sure everyone knows so the do not go through what happen to me
Petre zar nemamo pravo da znamo u cemu je problem Kako mogu ovo da kažu a da ne kažu šta je Prošlo je više od 38 dana, da navodno istražuju stvari, ali nikada nisu rekli ŠTA JE. Možete li zatražiti službenu izjavu o tome u čemu je problem jer nisu rekli ništa to nije profesionalan način da kazino da mi moramo znati šta drži povlačenje i ne samo da im treba vremena, ali ne preciziraju kako bih mogao tačno znati o čemu su problemi
Peter do we not have a right to know what is the problem How can they say this but not say what it is Its been over 38 days, that they are supposedly looking into things but never have said WHAT IT IS Can you request a official statement of what the issue is as they have not said nothing its not professional way for a casino to We need to know what is holding the withdrawal and not just they need time but do not specify so I can know exactly what the issues are
Zdravo Palmira,
Iz onoga što sam do sada pročitao, vjerujem da je problem u verifikaciji vašeg identiteta jer ste koristili svoje ime Pamela umjesto Palmira. Međutim, bez jasne izjave iz kazina, to mogu samo pretpostaviti. Treba nam kazino da objasni u čemu je problem.
Hi Palmira,
From what I read so far, I believe the problem is with verifying your identity because you used your first name Pamela instead of Palmira. However, without a clear statement from the casino, I can only assume that. We need the casino to explain what the problem is.
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Vjerujem da sam to jasno riješio i to čak nije problem jer je moja banka i moje ime Palmira također u evidenciji ovo jasno pokazuje dokaz gigadat de za Gslot i prikazuje moje ime Palmira Mulready ovo je dokaz. Išao sam daleko i dalje da pokažem dokaz
I believe I addressed this clearly and its not even a issue as my bank as my name Palmira too on file this is clearly showing the proofof the gigadat de for Gslot and it shwos my name Palmira Mulready this is Proof I have gone way and beyond to show the proof
Zdravo Palmira,
Ako ste u formularu za registraciju koristili svoje ispravno ime, onda to ne bi trebao biti problem. Samo trebamo kazino da odgovori ovdje.
Hi Palmira,
If you used your correct name in the registration form, then it shouldn't be a problem. We just need the casino to reply here.
DANAS JE UTORAK 24. MAJ OVDJE U KANADI 645 JE TAMO NA MALTI 13:00 PROŠLO JE PROŠLO 55 DANA NADAM SE LJUDI KOJI VIDE MOJ SLUČAJ DA ĆE SE DALJE OD G SLOTA, NAJVIŠE JE BIO MAJ . NISAM UŠAO U OVAJ KAZINO DOK JE POTPUNO VERIFIKOVAN.. VEĆ SAM ISPLATIO PRIJE DA JE OVAJ DOBITAK 400 4. APRILA POSLAT PREKO GIGADAT E M TRANSFER ISTIM NAČINOM PLAĆANJA KOJI SAM DCC 04. O MOGUĆOJ PREVARI 1000% SAM SIGURAN OVO NIJE SLUČAJ DA NIŠTA NIŠTA POGREŠNO UČINIO NISAM ČAK NI IGRAO BEZ BONUSA I POŠTENO OSVOJIO NEMAM ŠTA KRITI ALI OVAJ KAZINO ODBIJA KOMUNICIRANJE I NE DA DA KOMUNICIRA KAZINO DA RADITE I NE PRIČATE DA KOMUNICIRATE ŠTO JE JAKO SUSPOZNO PONAŠANJE U OVOM KAZINU DIJELU MOLIM VAS PLATITE MI 4000 PROŠLO JE JAKO DUGO I BILO MI DA TRČATI ZA OVO
TODAY IS TUESDAY THE 24TH OF MAY HERE IN CANADA IT IS 645 AM THERE IN MALTA IS 1 PM iTS BEEN 55 DAYS HAVE PASSED I HOPE PEOPLE THAT SEE MY CASE WILL STAY AWAY FROM G SLOT, IT HAS BEEN THE MOST TERRIBLE EXPERIENCE OF MY LIFE. I DID NOT DEP INTO THIS CASINO UNTIL FULLY VERIFIED.. I DID ALREADY CASH OUT PRIOR TO THIS WINNING 400 ON THE 4TH OF APRIL WAS SENT VIA GIGADAT E TRANSFER THE SAME PAYMENT METHOD THAT I MADE THE DEP NOW HOLDING MY 4000 AND ARE ACCUSING ME OF POSSIBLE FRAUD I AM 1000% SURE THIS IS NOT THE CASE I HAVE DONE NOTHING WRONG HAVE NOT EVEN PLAYED WITH NO BONUS AND WON FAIR I HAVE NOTHING TO HIDE BUT THIS CASINO REFUSES TO COMMUNICATE AND HAS NOT SAID WHAT WHICH IS VERY UNPROFESSIONAL FOR A CASINO TO DO AND NOT TALK TO COMMUNICATE THAT IS VERY SUSPOIUS BEHAVIOR ON THIS CASINO PART PLEASE PAY ME THE 4000 IT HAS BEEN VERY LONG AND I HAVE BEEN GIVEN THE RUN AROUND FOR THIS LONG
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Dragi mp8215mulready i Peter,
Obavještavamo vas da radimo na zahtjevu. Uskoro ćemo se vratiti s više detalja u vezi sa ovim slučajem.
Vaše strpljenje po ovom pitanju je veoma cijenjeno!
Srdačni pozdravi,
Gslot Casino tim
Dear mp8215mulready and Peter,
We would like to inform you that we are working on the request. We will be back soon with more details concerning this case.
Your patience in this matter is greatly appreciated!
Kind regards,
Gslot Casino team
Podrška za Gslot, nažalost. Govorili ste ovo više od 55 dana nije u redu, nije prihvatljivo. Ovo nije odgovor, nije rješenje, to je samo još jedan izgovor da mi ne platite 4000. Više sam uznemiren. Nikad nisam mislio da će kazino Gslot ikada učiniti ovo svojim igračima Zapamtite da ne možete reći nekome da ide naprijed i igra kada vam je rekao da neće otići ako nije u potpunosti verifikovan i to je ono što ste rekli da sam u potpunosti verifikovan.. DUGO SAM ČEKAO NIJE OK, PETER MOLIM VAS POMOZITE MENI JE PROŠLO JAKO DUGA CIJELA 2 MJESECA OVOG... Ja sam više nego frustriran i samo želim svoj dobitak, nije prošlo samo 10 dana, govorimo o 55 dana i računajući koliko dugo ovom kazinu treba da utvrdi da sam napravio dep i osvojio 4000 i sad ocekuj moj dobitak .. Frustriram i osjecam se bespomocno prema ovom kazinu koji ne brine o svojim klijentima NE TRAJE 55 DANA NE OVAJ KAZINO TREBA DA BUDE NA CRNOJ LISTI
Gslot support, unfortunate You have said this for over 55 days not ok, not acceptable This is no response no resolution it's just another excuse to not pay me the 4000 I am beyond upset I never thought a casino Gslot would ever do this to their players Remember you cannot tell someone to go ahead and play when they have told you that they will not dep unless they are fully verified and that is what you did say that I was fully verified.. I HAVE WAITED SO LONG NOT OK, PETER PLEASE HELP ME IT HAS BEEN A VERY LONG 2 WHOLE MONTHS OF THIS... I am beyond frustrated and just want my winnings it's not been just 10 days we're talking about 55 days and counting how long this casino needs to determine that I made dep and won 4000 and now expect my winnings .. Getting frustrated, and feel helpless to this casino that does not care about its customers IT DOES NOT TAKE 55 DAYS NOPE THIS CASINO SHOULD BE BLACKLISTED
Zdravo svima,
Hvala vam na odgovorima.
Dragi Gslot Casino tim,
Vrijeme je da se nađe rješenje, nijedno povlačenje ne može trajati više od 55 dana, pogotovo ako je račun odavno verifikovan. Šta tačno istražujete?
Hi all,
Thank you for your replies.
Dear Gslot Casino team,
It's about time to find a solution, no withdrawal can take over 55 days, especially if the account was verified long ago. What exactly are you investigating?
PRAVO SA GSLOT MOG RAČUNA
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DIRECT_SLIP_FOR_PALMIRA_TD_ACCOUNT.jpg
front_id_lisence_pALMIRA.jpg
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SHOWING_THE_DEP_FOR_GSLOT__APRIL_13_2022_FOR_THE_300_............jpg
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DIRECT_SLIP_FOR_PALMIRA_TD_ACCOUNT.jpg
front_id_lisence_pALMIRA.jpg
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KOHO_MARCH_STATMENT.PNG
Metergy_Logo_2021.png
ETRANSFER_STRAIGHT_FROM_THE_BANK_SHOWING_THE_DEP_FOR_GSLOT.jpg
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Nadam se da će ovo biti riješeno danas. Ne mogu vidjeti kako je ovo još uvijek na čekanju kada imaju sve moje dokumente. uspješno povlačenje kod potpuno istog provajdera gigadat i ponovo pošalji dokaz gigadat za dep napravljen za povlačenje 4000 plus poslao preko 15 selfija Poslao si mi e-mail u kojem se navodi da je sve odobreno taj email naveden 13. aprila da je odobren za samo naprijed i napiši da je e-mail poslat Peteru i komesaru za igre Malta Ovdje je kopiran i zalijepljen za vas Gslot korisnička služba
rom: Služba za korisnike
Poslano: 13. aprila 2022. u 11:55
Za: mp8215mulready@hotmail.com
Predmet: Fw: INTERAC e-Transfer: Vaš transfer novca Gigadat Inc. je deponovan.
Draga Palmira,
Hvala na odgovoru!
Dokument koji ste dostavili je odobren i možete podnijeti novi zahtjev za povlačenje.
Hvala što ste kontaktirali naš tim za podršku.
Ako imate dodatnih pitanja ili vam je potrebna pomoć, kontaktirajte nas. Uvek smo spremni da Vam pomognemo!
pozdrav,
Gslot casino tim
Zaista ne znam kako vaša kazino podrška rješava ovu stvar u vrlo sumnjivoj stvari koje se ilegalne stvari dešavaju u ovom kazinu. Ne navodim ništa lažno jer svi dokazi šta se dešava sa Gslot kazinom su upravo ovdje dokazi Vi ne mogu reći igračima da odu naprijed i izvrše to povlačenje poslao sam dokaz Prije te e-pošte, čak i prije nego što sam napravio dep sa vašim kazinom, dobio sam vašu e-poruku s potvrdom u kojoj se navodi da je moj račun sada u potpunosti verifikovan. Zapamtite da sam rekao vašem timu za podršku i chat neće izvršiti nikakve depozite sa vašim kazinom osim ako ne dobijem potvrdu u potpunosti sam verifikovan ..Umoran sam i morate mi dati svoj dobitak s. Uznemiren sam, budite sigurni da će ovo biti naša posljednja interakcija jer nikada više neće vjerovati vašem kazinu niti bi iko drugi trebao videći moj slučaj
EVO ČETA SA ŽIVIM AGENTOM Semom sa prvim povlačenjem 400
Hvala vam što ste kontaktirali GSlot službu za podršku. Molimo odaberite problem koji pokušavate riješiti.
Imajte na umu da agenti za podršku NE MOGU izdavati bonuse.
Ostalo
Sam
pridružio
S
Sam
Zdravo! Moje ime je Sam. Biće mi zadovoljstvo da vam pomognem.
zdravo kako si danas
its palmira mulready
možete li mi reći koliko dugo dok moj dobitak ne bude obrađen samo čuda
S
Sam
Dobro sam, hvala. Nadam se i tebi!
Drago mi je, Palmira!
Stani molim te. Pregledat ću detalje.
da, hvala unaprijed za svu vašu pomoć
S
Sam
Molim vas da detaljnije opišete svoj zahtjev kako bih vam pružio dalju pomoć.
Imam podizanje od 400 i pitam se kada će biti obrađeno da se vratim u svoju banku putem svog načina plaćanja koji sam koristio
S
Sam
Kao što vidim, vaše povlačenje je potvrđeno sa naše strane. Sada se obrađuje na strani provajdera plaćanja. Imajte na umu da isplate putem vašeg provajdera plaćanja obično traju od 1 do 3 bankarska radna dana. Potrebno je samo da sačekate potvrdu za povlačenje. Hvala na razumijevanju!
osvojio sam 400 i unovčio ih spreman za obradu, tada se već obrađuje
Želim napraviti još jedan dep, ali želim biti siguran da je sve dobro, ja sam dugogodišnji igrač kazina u Velikoj Britaniji, ali sada sam počeo igrati s vama i želim imati sjajnu vezu pa hvala
pa je onda mojih 400 već obrađeno
S
Sam
Da, sa naše strane je uspešan, a obrađuje se na strani provajdera plaćanja, može trajati od 1 do 3 bankarska radna dana. Bez brige, samo trebate čekati potvrdu za povlačenje.
ok, molim te, možeš li me educirati o bonusu kako funkcionira primjetio sam da ako prihvatim bonus moja opklada za slotove ne može biti veća od 1 dolara
Samo želim biti obaviješten kako to funkcionira prije nego što prihvatim bonus, hvala što ste bili tako ljubazni prema meni, vaše toliko strpljenje
ovo je prvi put da ćaskam sa vama, momci, vaše iskustvo je prošlo tako glatko, hvala
S
Sam
Naravno, maksimalni iznos opklade prilikom klađenja vašeg bonusa je 1,5 CAD.
ok hvala to je za sve igre
ok hvala na tom objašnjenju, tako da možete biti što god želite kada ne prihvatite nikakav bonus ispravan
možete se kladiti na ono što želite kada niste u bonusu
S
Sam
Da, važi za sve dostupne igre kada igrate sa aktivnim bonusom.
Ako igrate bez bonusa, maksimalni ulog zavisi direktno od igre, a ove informacije možete provjeriti u kartici informacija o igri.
hvala još jednom, tako da je potvrđeno da su svi idovi poslani i moje povlačenje je obrađeno na vašoj strani tačno hvala
ako sam u pravu, hvala još jednom, želim vam prijatan dan i cijenim svu vašu podršku
S
Sam
Da u pravu si. Bilo mi je zadovoljstvo pomoći vam!
Hvala ti! Ugodan dan pred vama! Slobodno nas kontaktirajte u bilo koje vrijeme ako imate bilo kakvih pitanja.
13. april
I Hope this gets resolved today I cannot see how this is still pending when they have all my documents This should never have happen when you email a player to say all is verified and they already sent proof of payment with the payment provider gigadat and already made a successful withdrawal with the exact same provider gigadat and resent proof again gigadat for the dep made for the withdrawal of 4000 plus sent over 15 selfies You sent me a email that stated all was approved that email stated on the 13th of April it was approved to go ahead and make a dep that email was sent to Peter and commissioner of gaming Malta Here it is copied and pasted it for you Gslot customer service
rom: Customer Service <support@gslot.com>
Sent: April 13, 2022 11:55 AM
To: mp8215mulready@hotmail.com <mp8215mulready@hotmail.com>
Subject: Fw: INTERAC e-Transfer: Your money transfer to Gigadat Inc was deposited.
Dear Palmira,
Thank you for the response!
The document you provided was approved, and you can make a new withdrawal request.
Thanks for contacting our support team.
If you have any additional questions or need help, please contact us. We are always ready to help you!
Regards,
Gslot casino team
I really do not know how your casino support is handling this matter in a very suspicious matter what illegal stuff is going on in this casino I am not stating anything false as all the proof of what is going on with Gslot casino is right here proof You cannot tell players go ahead and make that withdrawal sent the proof Before that email even before making a dep with your casino I got a your confirmation email stating my account now was fully verified Remember I did tell your support team and chat will not make any deposits with your casino unless I get confirmation I am fully verified ..I am tired and you need to give me my winning s I am beyond upset, rest assured this will be our last interactions as will never trust your casino ever again nor should anyone else seeing my case
HERE IS THE CHAT WITH LIVE AGENT Sam with the first withdrawal 400
Thank you for contacting GSlot support service. Please select the problem you are trying to solve.
Please note that support agents CANNOT issue bonuses.
Other
Sam
joined
S
Sam
Hello! My name is Sam. It will be my pleasure to assist you.
hello how are you today
its palmira mulready
can you tell me how long till my winnings gets processed just wonderings
S
Sam
I am fine, thank you. Hope you too!
Nice to meet you, Palmira!
Hold on, please. I will review the details.
yes thanks advance for all your help
S
Sam
I ask you to describe your request in more details so that I can provide you with the further assistance.
I have withdrawal of 400 and wondering when will be processed to go back to my bank through my payment method that I used to dep
S
Sam
As I can see, your withdrawal has been confirmed on our side. Now, it is processing on the payment provider side. Please, take into account that withdrawals using your payment provider usually take up from 1 to 3 banking working days. You need just to wait for confirmation for your withdrawal. Thank you for understanding!
i won 400 and cashed it out ready to be processed it is already being processed then
i want to make another dep but want to make sure all is good am a long time player of uk casino but now started playing with you guys and want to have a great relationship so thanks
so then my 400 is already processed
S
Sam
Yes, it is successful from our side, and it is processing on the payment provider side, it can take up from 1 to 3 banking working days. No worries, you need just to wait for confirmation for your withdrawal.
ok now can you please educate me on the bonus how doesut work noticed that if i accept the bonus my bet for slots can not be larger then 1 dollar
I just want to be informed how it works before I accept the bonus thanks for being so kind to me your so patience
this is the first time I chatted with you guys your the experience has been so smoothly thanks
S
Sam
Sure, the maximum bet amount when wagering your bonus is 1,5 CAD.
ok thanks that is for all games
ok thanks for that explanation so there fore you can be what ever you like when not accepting any bonus correct
you can wager waht you like when not in a bonus
S
Sam
Yes, it is for all available games when you play with active bonus.
If you play without bonus, the maximum bet depends on game directly, and you can check this information in game info tab.
thanks again so its been confirmed all id been sent and my withdrawal has been processed on your end correct thanks
if I am correct thanks again have a great day much appreciated for all your support
S
Sam
Yes, you are right. It was my pleasure to help you!
Thank you! Have a nice day ahead! Feel free to contact us anytime if you have any questions.
April 13
Evo mog ćaskanja sa Chrisom od agenta uživo 13. APRILA KADA SAM PRVI POVLAČIO 4000
Zdravo, moje ime je Chris.
NJEGOVA PALMIRA MULREADY
C
Chris
Kako vam mogu pomoći?
POZDRAV, DOBIO SAM E-MEJL OD TIMA KAKO JE DA MOGU PODUZET SVOJA SREDSTVA I SVE JE VERIFIKOVANO U 11:55 13. 4. 2022. I OVO JE 4. PUT I DA GA ODBIJA IAKO DA SAM BILA VRATIM GA NA MOJ RAČUN MORA SE OBRAĐITI ISTO KAO ŠTO JE OBRAĐENO 400 OVO JE DALJE DA JE ODOBREN IMAM E-MAIL ZA DOKAZ
Draga Palmira,
Hvala na odgovoru!
Dokument koji ste dostavili je odobren i možete podnijeti novi zahtjev za povlačenje.
Hvala što ste kontaktirali naš tim za podršku.
Ako imate dodatnih pitanja ili vam je potrebna pomoć, kontaktirajte nas. Uvek smo spremni da Vam pomognemo!
pozdrav,
Gslot casino tim
POGLEDAJTE MOLIM VAS DA MOJE POVLACENJE NE BUDE POVLAČENO OVO JE LUDA STVAR ŠTO JE ODOBREN
DOBIO SAM E-MEJL OD TIMA U 1155 AM I JSUT JE NAPRAVIO NOVO POVLACENJE I SAD JE IZVADENO PREPRAVIO POVLACENJE 2000 I 2000 MOLIM VAS DA SE OBRADI
C
Chris
Lijepo vas molim da sačekate malo, moram provjeriti podatke na vašem računu.
DA JA SAM DOBIO PRIGOVORI DA JE SVE DOBRO ODOBREN SAM VAM POSLAO E-MAIL OD TIMA
korisnička služba < support@gslot.com >
Sre 2022-04-13 11:55 AM
Draga Palmira,
Hvala na odgovoru!
Dokument koji ste dostavili je odobren i možete podnijeti novi zahtjev za povlačenje.
Hvala što ste kontaktirali naš tim za podršku.
Ako imate dodatnih pitanja ili vam je potrebna pomoć, kontaktirajte nas. Uvek smo spremni da Vam pomognemo!
pozdrav,
Gslot casino tim
C
Chris
S obzirom na činjenicu da vršite isplatu, potrebno je da prođete kroz proces verifikacije iz sigurnosnih razloga. Kako biste potvrdili svoj račun, molimo Vas da učitate sljedeći dokument na ""Moj račun"">""Profil"">""Verifikacija"":
- Molimo vas da postavite selfi sa pasošem i papirom (u jednoj ruci), sa natpisom "Zdravo, Gslot i trenutni datum". Obratite pažnju: vaša ruka i dokument moraju se vidjeti u cijelosti. Trebalo bi da bude bilo koja vrsta obloženog lista, ali ne i prazan.
Već jesam
ODOBRENO JE SVE MOJE ID JE TU
POSLAO SAM LIČNU PRAVU
POSLAO SAM LIčnu kartu SVIH TEHRE PLUS DOBIO SAM VERIFIKACIJU DA JE SVE VERIFIKOVANO POGLEDAJTE NA E-MAIL
C
Chris
Imajte na umu da Kompanija zadržava pravo da provjeri identitet igrača prije obrade isplata i da zadrži isplate za vrijeme potrebno za provjeru identiteta igrača.
Hvala vam što ste kontaktirali GSlot službu za podršku. Molimo odaberite problem koji pokušavate riješiti.
Imajte na umu da agenti za podršku NE MOGU izdavati bonuse.
Ostalo
C
Chris
Kako vam mogu pomoći?
I TO POSLAO
SVE JE POSLANO
C
Chris
Lijepo vas molim da sačekate malo, moram provjeriti podatke na vašem računu.
POSLAO SAM DVOJICU DA SE UVERIMO DA JE SVE JASNO I IMAJTE NA UMU MOJA lična karta JE VEĆ POSLANA SA POTVRDOM O POVLAČENJU U OBRADI POSLAO VAM DOKAZ TIMOVA NA E-MAIL
JESAM VAM POSLAO POTVRDU E-MAIL DA JE DA NASTAVITE I POVUČITE JE VERIFIKOVANO ALI SADA POSLATO I PREKO SELFIJA IAKO JE PISALO JEDNO DRUGO.. SVE JE POSLJENO DA ĆE MOJ FRAKTIV
C
Chris
Molim vas, budite ljubazni da napravite još jedan selfi sa potpuno čitljivim ličnim dokumentom.
NAPRAVIO SAM DVA
I UČINIT ĆU ANTEHR DVA ZAISTA SAM UMORAN
C
Chris
Hvala na razumijevanju.
II POSLAO JE OPET DVOJE DA SE UVERI DA JE DOBAR JEDNOM ZA SVAKU NADU
MOŽETE LI DA SE UČVRSTITE SADA
ŠALJEM VIŠE PA CN DOVEDI UNUKA U ŠETNJU ON ČEKA
C
Chris
Molim vas, uzmite još jedan kvalitetniji.
Ja sam uradio
MOŽETE DA KAŽETE DA SE ŠMINKAM I UZIMAM NAJBOLJI KVALITET KOJI MOŽETE NAĆI SAM UZIMALA 2 OD SVE
JA SAM UZEO JOŠ DVA
NAJBOLJA CMAERA KOJU MOŽETE NAĆI
CAMERA
C
Chris
Vaša ruka također treba biti potpuno vidljiva.
C
Chris
Hvala na trudu, selfi je odobren.
Imajte na umu DA SAM VEĆ DOBIO POVLAČENJE 400 I DOBIO SAM E-MAIL PRIJE DA SAM IGRAO SA VAMA DA SAM POTPUNO VERIFIKOVAN
OVO ŠALJEM OPET 10000000 PUTA
C
Chris
Sva potrebna dokumenta su odobrena, tako da možete podnijeti zahtjev za povlačenje.
Here is my chat with Chris from live agent APRIL 13TH WHEN I FIRST MADE MY WITHDRAWAL 4000
Hello, my name is Chris.
ITS PALMIRA MULREADY
C
Chris
How can I help you?
HELLO I GOT A EMAIL FROM THE TEAM SAYING I CAN NOW WITHDRAW MY FUNDS AND ALL IS VERIFIED AT 1155 AM APRIL 13 2022 AND THIS IS THE 4TH TIME AND IT KEEPS REJECTING IT EVEN THOUGH I WAS TOLD TO GO AHEAD PLEASE TALK TO THEM TO STOP PUTTING IT BACK TO MY ACCOUNT IT HAS TO BE PROCESSED THE SAME AS THE 400 WAS PROCESSED THIS IS WIERD ITS BEEN APPROVED I HAVE EMAIL FOR THE PROOF
Dear Palmira,
Thank you for the response!
The document you provided was approved, and you can make a new withdrawal request.
Thanks for contacting our support team.
If you have any additional questions or need help, please contact us. We are always ready to help you!
Regards,
Gslot casino team
SEE PLEASE MAKE SURE THAT MY WITHDRAWL IS NOT TAKEN BACK OUT THIS IS THE CRAZIES THING ITS BEEN APPROVED
I GOT THE EMAIL FROM THE TEAM AT 1155 AM AND JSUT MADE A NEW WITHDRWAL AND IT WAS TAKEN OUT NOW REMADE THE WITHDRAWAL OF 2000 AND 2000 PLEASE MAKE SURE ITS GETTNG PROCESSED
C
Chris
I kindly ask you to wait a bit, I need to check the information in your account.
YES i JSUT GOT COMRIMATION THAT ALL IS GOOD APPROVED I SENT YOU THE EMAIL FROM THE TEAM
ustomer Service <support@gslot.com>
Wed 2022-04-13 11:55 AM
Dear Palmira,
Thank you for the response!
The document you provided was approved, and you can make a new withdrawal request.
Thanks for contacting our support team.
If you have any additional questions or need help, please contact us. We are always ready to help you!
Regards,
Gslot casino team
C
Chris
In view of the fact that you are making cashout, you need to go through the verification process for security purposes. To verify your account, we kindly ask you to upload the following document to ""My account"">""Profile"">""Verification"":
- Please, upload a selfie with both a passport and a paper (in one hand), with a sign "Hi, Gslot and the current date". Pay attention: your hand and the document must be seen in full. It should be any type of a lined sheet but not blank.
i ALREADYDID
ITS BEEN APPROVED ALL MY ID IS THERE
I SENT MY ID
I SENT MY ID ITS ALL TEHRE PLUS I GOT VERIFIACTION THAT ALL IS VERIFIED LOOK AT THE EMAIL
C
Chris
Note, that the Company reserves the right to check player’s identity prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity.
Thank you for contacting GSlot support service. Please select the problem you are trying to solve.
Please note that support agents CANNOT issue bonuses.
Other
C
Chris
How can I help you?
SENT THAT TOO
ALL IS SENT
C
Chris
I kindly ask you to wait a bit, I need to check the information in your account.
I SENT TWO OF THEM TO MAKE SURE ALL IS CLEAR AND KEEP IN MIND MY ID WAS ALREADY SENT WITH THE CONFIRMATION OF WITHDRAWAL BEING PROCESSED SENT YOU THE PROOF OF THE TEAMS EMAIL
I DID SEND YOU THE CONFIRMATION OF EMAIL THAT TO GO AHEAD AND WITHDRAW IT BEEN VERIFIFIED BUT NOW SENT OVER THE SELFIE TOO EVEN THOUGH IT SAID ONE OFR THE OTHER.. ALL IS SENT SO MY WTIHFRAWAL WILL BE PROCESSE SOON I HOPE
C
Chris
Please, be so kind to take one more selfie with your ID fully readable.
I DID TWO
AND WILL DO ANOTEHR TWO I AM REALLY TIRED
C
Chris
Thank you for understanding.
II SENT IT AGAIN TWO TO MAKE SURE ITS GOOD FOR ONCE AND FOR ALL HOPE
CAN YOU CINFIRM NOW
i AM SENDING MORE SO I CN BRING MY GRANDSON FOR A WALK HE IS WAITING
C
Chris
Please, take one more of a better quality.
i DID
CAN YOU CEHCK I PUT ON MAKE UP AND TOOK THE BEST QULAITY YOU CAN FIND I TOOK 2 OF THEM ALL
I JSUT TOOK TWO MORE
ITS THE BEST CMAERA YOU CAN FIND
CAMERA
C
Chris
Your arm should also be fully visible.
C
Chris
Thank you for your efforts, selfie is approved.
KEEP IN MIND I ALREADY GOT A WITHDRAWAL OF 400 AND I GOT A EMAIL BEFORE I PLAYED WITH YOU GUYS THAT I WAS FULLY VERIFEID
I AM SENDING IT AGAINN THIS WIL THE THE 10000000 TIMES
C
Chris
All the required documents were approved, so you can make a withdrawal request.
da, hteo sam da ti pokažem kroz šta su me doveli posle toliko selfija da pokažem i svoju ruku morao sam da podignem glavu da mi ruka bude jasno prikazana kao što su rekli. To je bila najčudnija stvar, ali možeš li da zamisliš posle svega da još uvek imaju na čekanju... Samo želim da se moj dobitak obradi
yup wanted to show you what they put me through after so many selfies to show my arm too I had to lift my head so my arm can be shown clearly like they stated It was the weirdest thing but can you imagine after all that they still have it pending ... I just want my winnings to be processed
Zdravo Peter, ovo je e-mail koji su mi poslali šta to znači da želim svojih 4000 obrađenih i oni kažu da ga obrađuju, ali su to rekli od 13. aprila
Služba za korisnike
Za tebe
Thu 2022-05-26 7:11 PM
Draga Palmira,
Zahvalni smo na saradnji, vaš nalog je u potpunosti verifikovan i ne morate da nam dostavljate nikakve dodatne dokumente.
Međutim, povlačenje se obrađuje. Obavještavat ćemo vas o svim novostima o vašim povlačenjima putem e-pošte.
Hvala na razumijevanju!
Ako imate bilo kakvih drugih pitanja, slobodno nas kontaktirajte ponovo. Dostupni smo 24 sata dnevno.
pozdrav,
Gslot casino tim
Hello Peter this is the email that they sent to me what does it mean I want my 4000 processed and they state they are processing it but they have said this since the 13th of April
Customer Service <support@gslot.com>
To:You
Thu 2022-05-26 7:11 PM
Dear Palmira,
We are grateful for your cooperation, your account is fully verified, and you do not need to provide us with any additional documents.
However, the withdrawal is processing. We will inform you regarding any updates on your withdrawals via email.
Thank you for understanding!
If you have any other questions, please feel free to contact us again. We are available round the clock.
Regards,
Gslot casino team
Att Gslot Ne mogu vjerovati da vam nije stalo do svoje reputacije. Sada sam uložio zvaničnu žalbu komesaru, malteškom CEOS-u i odnio ovu javnost na druge platforme. Izuzetno sam uznemiren, osjećam da obmanjujete mene i trčanje oko toga što si mi dao je neoprostivo u ovom trenutku znam da za istragu da bi mi dao isplatu bog zna da nije potrebno 2 mjeseca Nedostaje nam 1 dan biti jun osvojio sam početkom aprila sram te bilo što radiš ovo nikad neću shvatiti zašto vam je dozvoljeno da radite na ovaj način ja sam iscrpljen i ovo apsolutno nije fer prema meni .. Želim svoj dobitak Molim vas odgovorite i javite mi kada ga uzmete na obradu još uvijek je na čekanju od danas.. DOKAZ O POVLAČENJU U ČEKANJU
također imajte na umu da platforme na kojima pričam svoju priču čekaju ažuriranje o mom slučaju
NA MALTI JE PONEDJELJAK 8:00 ujutro, evo 3 sata ujutro
13 apr 2022, 14:38
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Odbijeno
4000 CAD13. april 2022, 11:41
WithdrawalInterac
Odbijeno
4000 CAD13. april 2022, 10:56
WithdrawalInterac
Odbijeno
3800 CAD13 Apr 2022, 02:23
WithdrawalInterac
Odbijeno
4000 CAD13 april 2022, 24:29
DepozitBanka: KOMBINIRANA
Prihvaćeno
300 CAD09 Apr 2022, 14:35
DepozitBanka: KOMBINIRANA
Prihvaćeno
60 CAD
Att Gslot I cannot believe you do not care about your reputation I have now made a formal complaint to the commissioner, of Malta gaming CEOS too, and have taken this public to other platforms I am beyond upset, I feel you misleading me and the run around that you have given me is beyond unforgiving at this point I know that for an investigating to give me a payout god knows that it does not take 2 months We are short 1 day of being June I won in early April shame on you for doing this I will never understand why you're allowed to operate in this manner I am drained and this is absolutely not fair to me ..I want my winnings Please answer and let me know when you are taking it for processing it's still pending as of today.. PROOF OF PENDING WITHDRAWAL
also please note the platforms that I am on telling my story are waiting for an update on my case
IT IS MONDAY 8 AM IN MALTA, Here its 3 am
13 Apr 2022, 14:38
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
PendingCancel
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Rejected
4000 CAD13 Apr 2022, 11:41
WithdrawalInterac
Rejected
4000 CAD13 Apr 2022, 10:56
WithdrawalInterac
Rejected
3800 CAD13 Apr 2022, 02:23
WithdrawalInterac
Rejected
4000 CAD13 Apr 2022, 24:29
DepositBank:COMBINED
Accepted
300 CAD09 Apr 2022, 14:35
DepositBank:COMBINED
Accepted
60 CAD
Ovaj je post Casino Guru učinio privatnim. Sadrži osetljive informacije koje treba da vide samo strane uključene u prigovor.
Poštovani mp8215mulready,
Obavještavamo vas da aktivno radimo na ovom pitanju.
Za sada je istraga u toku, a situaciju rješavamo zajedno sa provajderom plaćanja.
Treba imati u vidu da ovaj proces može potrajati, jer ne zavisi sve samo od nas.
Međutim, nema razloga za brigu. Čim dobijemo više informacija, bit ćete odmah obaviješteni.
Veoma cijenimo vaše razumijevanje!
Topli pozdravi,
Gslot Casino tim
Dear mp8215mulready,
We would like to inform you that we are actively working on this issue.
As of now, the investigation is ongoing, and we are managing the situation together with the payment provider.
It has to be taken into account that this process may take some time, since not everything depends solely on us.
However, there is nothing to worry about. As soon as we receive more information, you will be immediately informed.
We greatly appreciate your understanding!
Warm regards,
Gslot Casino team
ovo je šala, kakav si ti kazino kad očito ne postoji ništa osim što se hvataš za bilo šta, ali ne možeš ništa da nađeš tako da kupuješ vrijeme i razmišljaš da odgađanjem možeš pobjeći od isplate mojih dobitaka ova prevara koju znaš da ne znaš ja sam u potpunosti verifikovan i onda idi pokušati pronaći bilo kakve izgovore da mi ne platiš
this is a joke right what kind of casino are you when clearly there is nothing but are grasping for anything but cannot find anything so your buying time and think by delaying you can get away from paying me my winnings this si fraud you know you cannot tell me I am fully verified and then go try to find any excuses to not pay me
Peter, nikad u životu nisam bio toliko zbunjen, iscrpljen sam, zbunjen i nemam riječi za ono što rade jel ovo legalan kazino kako obrazovani ljudi mogu ovo da rade a da ne govore šta rade ili istražuju šta je tajna Ne razumijem zašto mi to rade
Peter, I have never been so confused in my life I am drained, puzzled, and have no words for what they are doing Is this a legal casino how can educated people do this and not say what they are doing or investigating what is the secret I do not understand why they are doing this to me
Zdravo svima,
Hvala vam na odgovorima.
Dragi Gslot Casino tim,
Palmira je u pravu, koja istraga traje dva mjeseca bez ikakvog objašnjenja i rezultata? Tajmer ću postaviti na 7 dana, ako ne bude zaključka, žalba će ostati neriješena što može negativno uticati na rejting kazina.
Hi all,
Thank you for your replies.
Dear Gslot Casino team,
Palmira is right, what investigation takes two months without any explanation or a result? I will set the timer to 7 days, if there is no conclusion, the complaint will become unresolved which may negatively influence the casino's rating.
Draga kockarsko društvo
Dragi igrače
Jedini razlog za tako opipljivo kašnjenje je što još uvijek nažalost nismo dobili depozit igrača na naš račun iz nekog razloga.
Ovo je uobičajena kazino praksa da se depozit igrača kreditira prije nego prihvati igračev pobjednički zahtjev za povlačenje.
Kako bismo to razjasnili, zamolili smo dobavljača plaćanja da još jednom provjeri depozit uplaćen 13. aprila. Činilo se kao svakodnevna rutina.
Od tada smo poslali preko 20 podsjetnika da se provjera obavi što je prije moguće.
Nažalost, provajderi plaćanja treće strane nisu dio naše organizacije i imamo ograničene mogućnosti da ih proguramo, ali dali smo sve od sebe.
Ako se igrač osjeća uznemireno zbog naših internih svakodnevnih procedura, naravno ne, ali svi znamo da se tužne stvari mogu dogoditi s vremena na vrijeme.
Zahtjev za povlačenje igrača će biti obrađen u roku od 20 minuta kako bi igrač dobio pobjedničke emocije bez obzira na to sa određenim zakašnjenjem.
Nadamo se da ćemo na dan dobiti depozit igrača)
Štaviše, čekamo da dobijemo službeno pismo od provajdera plaćanja u kojem se opisuje razlog tako strašnog kašnjenja.
Najtopliji pozdrav,
Oliver
Šef VIP odjela
Dear Gambling society
Dear Player
The only one reason for such a tangible delay is we still regrettably didn't get player deposit credited to our account for some reason.
This is a usual casino practice to get player's deposit credited before accept player's winning withdrawal request.
In order to get it clear, we've asked payment provider to double-check the deposit made on April 13th. Seemed like everyday routine.
Since that time, we've sent over 20 reminders to get the check done ASAP.
Regrettably, a 3rd party payment providers are not a part of our organization, and we have limited options to push them, however we did our absolutely best.
Should the player feel upset due to our internal day-to-day procedures, of course no, however all of us know that sad things could happened from time to time.
Player's withdrawal request will processed in 20 minutes to provide player with winning emotions no matter with a certain delay.
Hopefully we'll get players deposit credited on day )
Moreover, we are waiting to get an official letter from the payment provider describing a reason for such terrible a delay.
Warmest Regards,
Oliver
Head of VIP Department
Zdravo Peter, čini mi se da sam konačno obradio dobitke koji su prešli iz čekanja u prihvaćene evo dokaz DOLJE. Još ga nisam dobio u svojoj banci, ali izgleda obećavajuće i moram ti zahvaliti, Peter, hvala od srca što si mi pomogao da naporno radim sa mnom da dobijem svoj dobitak. Iznenađen sam zbog onoga što sada govore dok sam napravio dep i igrao sa depozitom nikad ne pokazujući da ga nikada nisu primili, ne objašnjava zašto optuživali bi me za prevare kada nisam tako nešto radio ni 2 mjeseca nikad ne objašnjavajući u čemu je dilema što je u najmanju ruku čudno i izazivajući toliki nepotrebni stres
13 apr 2022, 14:38
WithdrawalInterac
Prihvaćeno
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
Prihvaćeno
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Odbijeno
4000 CAD
EVO PRIKAZ DEP PRIHVAĆEN 7. APRILA I 13.
13 apr 2022, 24:29
DepozitBanka: KOMBINIRANA
Prihvaćeno
300 CAD09 Apr 2022, 14:35
DepozitBanka: KOMBINIRANA
Prihvaćeno
60 CAD
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Ovdje pokazujem da je dep ipak prihvaćen dokle god je riješeno, hvala opet Peter. Ne mogu objasniti koliko sam srećan što si naporno radio na mom slučaju. Puno ti hvala Peter.. SAMO MISLI Kako bih igrao da dep nije prihvaćeno ili kreditirano Zaista čudno nikad nisam čuo za ovo prije, ali uvijek postoji prvi naravno.. Hvala još jednom Peter će vas obavještavati o novostima kada dobijem sredstva u svojoj banci
Hello Peter it seems to me that finally have processed the winnings it's gone from pending to accepted here is the proof DOWN BELOW I have not received it as of yet in my bank but it's looking promising and I have you to thank you, Peter, thanks from the bottom of my heart for helping me working hard with me to get my winnings I am surprised for what they are now saying as I made the dep and played with the deposit never showing that they never received it never the less does not explain why they would accuse me of fraudulent actions when I did no such thing also for 2 months never explaining what the dilemma was which is quite odd saying the least and causing so much undue stress to me
13 Apr 2022, 14:38
WithdrawalInterac
Accepted
2000 CAD13 Apr 2022, 14:37
WithdrawalInterac
Accepted
2000 CAD13 Apr 2022, 13:53
WithdrawalInterac
Rejected
4000 CAD
HERE IS THE DEP SHOWING ACCEPTED ON THE 7TH OF APRIL AND THE 13TH
13 Apr 2022, 24:29
DepositBank:COMBINED
Accepted
300 CAD09 Apr 2022, 14:35
DepositBank:COMBINED
Accepted
60 CAD
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Here showing the dep accepted never the less as long its been solved thanks again Peter I cannot explain how fortunate I am to have you worked o hard on my case I thankyou so much Peter..JUST A THOUGHT How would I have been playing if dep was not accepted or credited Really strange never heard of this before but there is always a first of course ..Thanks again Peter will keep you up to date to let you know when I receive the funds in my bank
Zdravo, Peter, novac je stigao u 530 ujutro po mom vremenu 2000 dolara od njih 2 dodajući na 4000 još jednom želim da ti se zahvalim na pomoći, Peter, i na cijeloj podršci koju sam dobio od tvog tima
Hello, Peter, the money arrived at 530 am my time 2000 dollars 2 of them adding to the 4000 I again want to thank you for your help, Peter, and all the support I got from your team
Zdravo Palmira,
Drago mi je čuti da ste primili svoja sredstva. Sada ću žalbu označiti kao 'riješenu' u našem sistemu. Hvala vam što koristite centar za rješavanje žalbi Casino Guru. Ne ustručavajte se kontaktirati nas ako u budućnosti naiđete na bilo kakve probleme s ovim ili bilo kojim drugim kasinom.
Srdačan pozdrav,
Peter
Hi Palmira,
I'm glad to hear that you received your funds. I will now mark the complaint as 'resolved' in our system. Thank you for using the Casino Guru complaint resolution center. Don’t hesitate to contact us if you run into any issues with this or any other casino in the future.
Best regards,
Peter
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
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Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.