Javljam se jer se moja sredstva oduzimaju zbog slučajne upotrebe VPN-a. Želim da naglasim da sam igrač u gotovini i da uopšte nisam koristio nikakav bonus, tako da ovde nema apsolutno nikakve zloupotrebe bonusa. VPN je bio uključen samo zato što ga moja kompanija zahteva, a ja sam jednostavno zaboravio da ga isključim.
Primeniti ovo pravilo da zadržim svoj legitimni dobitak je, iskreno, smešno, jer sam igrao pošteno i pošteno i inače sledio vaše smernice. VPN nije bio čak ni aktivan tokom igranja. Bio bih vam zahvalan ako biste mogli da pregledate ovu situaciju i pomognete mi da je pošteno rešim.
Nadam se da je ovo nesporazum i da neko može da ih razume i niko ne bi želeo da bude uključen u takav kazino kada igrač uloži 600 USD bez bonusa i dobije sva sredstva i dobitke zaplenjene na način na koji sam ja uradio.
I'm reaching out because my funds are being confiscated due to accidental VPN use. I want to stress that I’m a cash player and didn’t use any bonus at all, so there’s absolutely no bonus abuse here. The VPN was only on because my company requires it, and I simply forgot to turn it off.
To apply this rule to withhold my legitimate winnings is, frankly, ridiculous, as I played fair and square and followed your guidelines otherwise. The VPN wasn’t even active during gameplay. I’d appreciate it if you could review this situation and help me resolve it fairly.
I hope this is a misunderstsnding and someone can talk some sense them and nobody would want to be involved with such casino when a player deposits 600 USD wothout bonus and get all funds and winnings confiscated the way I did.
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