HOUSE OF JACK tvrdi da su mi platili kada NIKADA NISAM DOBIO POBEDU.
5. marta, HOJ je zatražio da im pošaljem nedavni račun za komunalne usluge pošto je onaj u spisu istekao za obradu moje pobede. Onda su počeli da mi šalju e-poštu navodeći da ne mogu da mi plate koristeći kriptovalutu jer su imali tehničkih problema. To je trajalo čitavu nedelju i insistirali su da se povučem koristeći interac. Odbio sam i zatražio da mi plate koristeći istu BTC kripto adresu koja je verifikovana u novčaniku i korišćena mnogo puta za povlačenje iz njihovog kazina nekoliko godina.
9. marta, HOJ je počeo da mi šalje mejlove u kojima je pisalo: JACKS JE ISPLATIO VAŠE POVLAČENjE.
Nisam mislio ništa o tome misleći da će verovatno trebati dan ili 2 da primi sredstva na blokčejnu. Ali nakon nekog vremena, shvatio sam da nisam plaćen, nastavio sam da šaljem e-poštu kazinu. Potvrdili su da su mi platili u malim količinama na ETERIUM adresu koja mi je bila nepoznata, tačnije 500 €; 445 €; 310 €; 350 €, 910 €; 299 €; 1305 €; 1865 € 9. marta 2025. što se ne poklapa sa mojim uobičajenim obrascima povlačenja.
Nastavio sam da im kažem da nikada nisam dobio ova sredstva i da nemam Eterijum novčanik. Kazino mi je zatim poslao snimke ekrana dva „navodna" razgovora koje su imali sa mnom tog dana. TA ČETAKA NISAM BIO JA. Zamolio sam chat da navede IP adresu za taj razgovor, a oni su mi rekli da je razgovor registrovan u Ontariju, blizu Toronta. Živim u Kvebeku, Blainville. Jasno je da nisam bio osoba na ćaskanju.
Takođe, kazino tvrdi, kao što možete da vidite na snimku ekrana, da se ta osoba iz Ontarija povezala preko MOG uređaja, što je malo verovatno pošto se moj uređaj nalazi u Blejnvilu i Ontariju ima stroge zakone o igrama koji zabranjuju pristup onlajn kazinima. Pa kako bih uopšte mogao da uđem na veb lokaciju kazina da sam u Ontariju?
Takođe, kazino uvek traži od osobe koja se povezuje da se identifikuje dajući informacije kao što su ime, adresa, broj telefona, datum rođenja. Ovo nije urađeno na ovom navodnom ćaskanju sa mnom, što me navodi na pomisao da je to možda bio zaposlenik koji pristupa mom nalogu. (e-poruke koje mogu da vam prosledim).
House of Jack čak ni ne pokušava da otkrije šta se ovde dogodilo, ovo je veoma razočaravajuće. Očigledno je da se ovde nešto dešava i da su plaćeni mali koraci i vremenske oznake (3:15 ujutro) trebalo da budu prvi znaci upozorenja da nešto nije u redu.
Što je najvažnije, NIKAD nisam koristio Eterijum za deponovanje na svom kazino nalogu koji sam imao i igrao godinama. Ne bi imalo smisla da kazino dozvoli povlačenje novca na kriptovalutu koja nikada nije korišćena na nalogu.
Molim vas pomozite mi jer ne znam da li je ovo interni posao ili je bezbednost kazina ugrožena. U svakom slučaju, nikada nisam dobio svoja sredstva i treba mi kazino da me sasluša i razmotri ovo.
HOUSE OF JACK is claiming they paid me when I NEVER RECEIVED MY WIN.
On March 5th, HOJ requested for me to send them a recent utility bill as the one on file expired to process my win. Then they started emailing me stating they could not pay me using cryptocurrency as they were having technical issues. This went on for a whole week and they were insisting on me withdrawing using interac. I refused and requested they pay me using the same BTC crypto address that was verified on wallet and used many times to withdraw from their casino for several years.
On March 9, HOJ started sending me emails stating : JACKS PAID OUT YOUR WITHDRAWAL.
I thought nothing of it thinking it would probably take a day or 2 to receive funds on blockchain. But after a while, I realized I was not paid, I proceeded to email the casino. They confirmed they had paid me in small increments to an ETHERIUM address that was unknown to me, more precisely, 500 €; 445 €; 310 €; 350 €, 910 €; 299 €; 1305 €; 1865 € on March 9 2025 which doesnt coicinde with my usual withdrawal patterns.
I proceeded to tell them I never received these funds and that I dont have an Etherium wallet. The casino then sent me screenshots of two "supposed" chats they had with me on that day. THOSE CHATS WERE NOT ME. I asked chat to provide IP address for that chat, and they told me conversation was registered in Ontario, close to Toronto. I live in Quebec, Blainville. Clearly I was not the person on chat.
Also, casino claims, as you can see on screenshot, that person from Ontario connected using MY device which is very unlikely since my device is located in Blainville and Ontario has strict gaming laws prohibiting access to online casinos. So how would I even be able to enter the casino website if I was in Ontario?
Also, casino always requests the person who connects to identify themselves giving out information as name, address, phone number, date of birth. This was not done on this supposed chat with me which leads me to think this was possibly an employee accessing my account. (emails i can forward to you ).
House of jack is not even trying to help figure out what happened here, this is very disapointing. Clearly something is going on here and the small increments paid and time stamps ( 3:15 am) should have been the first warning signs that something was off.
Most importantly, I NEVER used Etherium to deposit in my casino account that ive had and played for years on. It would not make any sense for casino to allow a withdrawal to a cryptocurrency thats never been used on account.
Please help me as I dont know if this is an internal job or if casinos security has been compromised. In any case, I never received my funds and I need casino to hear me out and look into this.
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