1. jula uložio sam 5.000 dolara na ovaj kazino sajt.
Uspešno sam unovčio ukupno 46.831 dolara i 14. jula sam zatražio povlačenje 10.000 dolara.
Otprilike 40 dana je prošlo od prvobitnog zahteva za povlačenje, a tim za podršku je ručno otkazao povlačenje.
Nakon što sam ovo primetio, ponovo sam se prijavio za povlačenje, a prvo povlačenje je obrađeno 27. avgusta. Iznos je bio oko 5.500 dolara.
Podneo sam svoj drugi zahtev za povlačenje 29. avgusta, ali od 30. oktobra povlačenje nije obrađeno.
Uprkos višestrukim upitima za podršku, sve što mi je rečeno je o bezbednosnoj proveri.
Istraga prema odredbama i uslovima 4-8 završena je između 14. jula i 27. avgusta i povučeno je 5.500 dolara. Ipak, kazino insistira da se ponovo primenjuju odredbe i uslovi 4-8 i tvrdi da imaju pravo da uskrate povlačenje.
Od 14. jula nisam igrao na ovom sajtu. Pristupio sam mu samo da bih postavio zahteve i upite za povlačenje.
Nema legitimnog razloga za istragu prema odredbama i uslovima 4-8, ali oni beskrajno odlažu povlačenje.
Ukupno 106 dana od 14. jula ograničavaju moje povlačenje pod krinkom istrage.
Tražim vašu pomoć u obezbeđivanju obrade povlačenja.
On July 1st, I deposited $5,000 into this casino site.
I successfully cashed out a total of $46,831 and on July 14th, I requested a withdrawal of $10,000.
Approximately 40 days have passed since the initial withdrawal request, and the support team manually canceled the withdrawal.
After I noticed this, I reapplied for the withdrawal, and the first withdrawal was processed on August 27th. The amount was around $5,500.
I submitted my second withdrawal request on August 29th, but as of October 30th, the withdrawal has not been processed.
Despite multiple inquiries to support, all I'm told is about a security check.
The investigation according to the terms and conditions 4-8 was completed between July 14th and August 27th, and $5,500 was withdrawn. Yet, the casino insists that the terms and conditions 4-8 are being reapplied and claims they have the right to withhold the withdrawal.
Since July 14th, I have not played on this site. I've only accessed it to make withdrawal requests and inquiries.
There’s no legitimate reason to investigate according to terms and conditions 4-8, yet they are endlessly delaying the withdrawal.
For a total of 106 days since July 14th, they have been limiting my withdrawal under the guise of investigation.
I ask for your assistance in ensuring the withdrawal is processed.
7/1にこちらのカジノサイトへ$5,000の入金をしました。
総額$46,831の現金化に成功しまして、7/14に$10,000出金申請をかけました。
最初の出金時から40日間ほど経過し、サポートが手動で出金キャンセルされました。
それに気付いてから再度出金申請を出しまして、8/27に1度目の出金がされました。金額は$5,500くらいです。
2度目の申請を8/29にかけましたが、10/30時点で出金処理がされません。
サポートに何度問い合わせても、セキュリティチェックしかいわれません。
7/14〜8/27で利用規約4−8による調査は完了し、$5,500の出金がされたにも関わらず、カジノの主張は再度利用規約4-8が適用され、出金を保留する権利があると説明されました。
私は7/14以降にこちらのサイトで遊んでおらず、サイトにアクセスして出金依頼と、問い合わせだけしかしておりません。
利用規約4-8で調べる事が無いにも関わらず延々と出金を伸ばされています。
7/14から述べ106日間もの間調査という名目で出金を制限されています。
こちらの方々に出金までのご協力頂きたいです。
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