Dragi Copinshk,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaše negativno iskustvo sa Instaspin kazinom.
Ako kazino nije konfiskovao nikakav balans, ali radi na obnavljanju vašeg kazina, bojim se da je malo pomoći koju možemo da ponudimo.
Ovu žalbu ćemo držati otvorenom dok ne potvrdite da ste mogli da zatražite isplatu i da je isplata bila uspešna. Obaveštavajte me o svim daljim dešavanjima koja ometaju vašu isplatu.
Hvala vam unapred na odgovoru.
Srdačan pozdrav,
Tomas
Dear Copinshk,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Instaspin Casino.
If the casino didn't confiscate any balance, but, works on restoring your casino balance, I am afraid there is little assistance we can offer.
We will keep this complaint open until you confirm you were able to request a payout and the payout was successful. Please keep me informed about any further developments hindering your payout.
Thank you very much in advance for your reply.
Best regards,
Tomas
Izmenjeno od strane Casino Guru administratora
Automatski prevedeno: