Zdravo matej, drago mi je da smo se upoznali i hvala ti što si mi pomogao da rešim ovaj problem. mnogo cenjen. Odlučio sam da zatvorim svoj instaspin kazino nalog, pošto sam bio na veoma lošem mestu, nisam više igrao za zabavu i nivo zabave. Bio sam nesrećan što sam gubio mnogo novca, a odnosi sa partnerom i porodicom su bili na niskom nivou. U suštini, bio sam u očaju, odlučio sam da kontaktiram instaspin live ćaskanje i izložio ga tamo, rekao sam da imam problema sa kockanjem, da budem iskren da sam problematičan kockar, ali instaspin je bio od velike pomoći u zatvaranju mog naloga i uverio me ni pod kojim okolnostima, nisam mogao ponovo da otvorim nalog i bio sam trajno zabranjen, jer nisam bio zadovoljan da kontrolišem pristup. nalog je bio van mojih ruku, Početkom februara sam imao težak period i naišao sam na e-poštu od instaspina i upravo sam pitao live chat da li je moj nalog zatvoren slučajno, a live chat mi je odgovorio da je moj nalog zatvoren zbog problema sa kockanjem, i samo sam pitao da li mogu ponovo da otvorim nalog i iznenađeno je live chat rekao da ću pogledati, što je dovelo do toga da im se ne umešaju članovi osoblja, rekao sam im da ne umeću svoje ime, rekao sam benzin do plamena, postavljali su neka pitanja. I tek tako je beda ponovo počela, i kontrola je vraćena u moje ruke problematični kockar, kockao sam se par nedelja da je postalo previše, razgovarao sam sa nekim na forumu za kockanje, koji mi je rekao, da nikada nisam smeo da imam priliku da ponovo otvorim račun, ni pod kakvim obavezama kockanja u kazinu, kazina ne dolaze ponovo da otvaraju račun kada je neko ponovo otvorio račun, kada je u pitanju kockanje instaspin me je izneverio i zaista se nadam da ništa drugo nije prošlo, mada se dešava ista situacija, pa kada sam kontaktirao instaspin u vezi sa mnom da mogu ponovo da otvorim trajno zabranjen kazino nalog, oni su automatski isključili ćaskanje i kada sam pokušao da se vratim na račun, zatvorili su ga, a da stvari budu još gore, gospođa koja je ponovo otvorila moj trajno zabranjen nalog je mogla da se vratim na isti problem sa kojim nisam mogao da se vratim na isti problem. sa. To je ono što me je navelo da se obratim Casino Guruu i tebi matej.
Hello matej, nice meet you and thank you for assisting me to resolve this issue. much appreciated. I had chosen to close my instaspin casino account, as I was in a real bad place, I was no longer playing for entertainment and a fun level. I was unhappy I was losing lots of money and relationships with partner and family, were at a all time low. Basically I was in despair, and choose to contact instaspin live chat and layed it out there, I told there im experiencing gambling problems, to be honest I'm a problematic gambler, but instaspin were very helpful In closing my account and reassured me under any circumstances, I could not reopen account and was permanently banned which I was not too happy about as a gambling addict but was happy the control of being able to access account was out of my hands, At the start of February I was having a rough time of it and came across email from instaspin and just asked live chat is my account closed on the off chance which live chat replied that my account was closed due to gambling problems, and I just asked could I get account reopened and surprisely the live chat said I'll have a look, which lead to a member of staff who I will not name getting involved, I told them my gambling was under control, which was like putting petrol to a flame, they asked some questions. And just like that the misery had started again, and the control was put back into my hands the problematic gambler, I gambled for a couple of weeks to it became to much, I spoke to someone on a gambling forum, who told me, that I should never have had the chance to reopen account, under any casino gambling responsibilities, casinos don't reopen account when it come down to someone who in the past has stated they have gambling problems, instaspin have failed me and truly hope no else has went though are goes though the same situation, so when I contacted instaspin regarding me been able reopening a permanent banned casino account, they automatically shut chat down and when i tried to go back into account, they had closed it, and to make things worse the lady who reopened my permanently banned account is the same lady I tried to resolve this issue with, which I could not get anywhere with. That is what has lead me to reaching out to Casino Guru and yourself matej.
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