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I made two withdrawals of 100+100€ within a minute, I had the money in my account, then after 3 days I again requested a withdrawal of 400€ and they are delaying me on purpose, the thing is that I have wasted this money and more than that from my pocket! !! I request a withdrawal and they tell me that they are checking it while I had the exact same messages and delays with casinoin and the same with this site with ivibet, btw I am a Greek streamer with 2000 ppl daily on youtube and the only harm they will do is not pay me as in casinoin last year when I took a lot of people with me!!

Έκανα δύο αναλήψεις 100+100€ μέσα σε ένα λεπτό είχα τα λεφτά στο λογαριασμό έπειτα μετά από 3 μέρες ζήτησα πάλι ανάληψη 400€ και με καθυστερούν επιτιδες,το θέμα είναι ότι αυτά τα λεφτά τα έχω χαλάσει και με το παραπάνω από την τσέπη μου !!! Ζητάω ανάληψη και μου λένε ότι το κάνουν τσεκ ενώ τα ίδια ακριβώς μυνήματα και καθυστερήσεις είχα και με το casinoin το ίδιο και με αυτό το site με την ivibet ,btw είμαι Έλληνας streamer με 2000ppl καθημερινά στο youtube και μόνο κακό θα κάνουν αμάν δεν με πληρώσουν όπως και στο casinoin πέρσυ που πήρα μαζί μου πολύ κόσμο !!

Dear sotiriskarasas21,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can better understand the situation. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only? Could you please specify when exactly you requested the withdrawal (400€)?

Looking forward to hearing from you.

Best regards,

Tomas

Dear sotiriskarasas21,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.