The player from Canada had lost over $3000 on her casino account due to frequent betting, which had been affecting her mental health. Despite having set a $50/week deposit limit, she had been able to exceed this when she had extra funds. We had extended the complaint timer by 7 days for the player to respond, but unfortunately, the player did not communicate further. As a result, we could not proceed with the investigation and had to reject the complaint.
Igračica iz Kanade je izgubila preko 3000 dolara na svom kazino računu zbog čestih klađenja, što je uticalo na njeno mentalno zdravlje. Uprkos tome što je postavila limit depozita od 50 dolara nedeljno, uspela je da ga premaši kada je imala dodatna sredstva. Produžili smo tajmer za žalbe za 7 dana kako bi igrač mogao da odgovori, ali nažalost, igrač nije dalje komunicirao. Kao rezultat toga, nismo mogli da nastavimo sa istragom i morali smo da odbijemo žalbu.
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