Napravio sam 2 depozita na sajtu preko bitkoina. Prvi je uplatio u redu i igrao sam i izgubio. Takođe sam razgovarao sa savetnikom za ćaskanje uživo kome sam rekao da sam iz Velike Britanije i dozvolio mi je da položim depozit.
Drugi depozit se zaglavio na 'čekanju' i rečeno mi je da čekam i uskoro stiže. Kada sam uložio žalbu da se to ne prikazuje na računu nakon 24 sata, rekao sam da želim povraćaj novca. Coinbase je platforma koju sam koristio za deponovanje bitkoina na njihovu bitkoin adresu i oni su potvrdili da su sredstva poslata i primljena, ali sajt kaže da ih nisu primili pa ne mogu da refundiraju. Takođe su rekli da će blokirati moj nalog kao igrače iz UK koje sam banovao. Dakle, tehnički bih ionako izgubio prvi depozit čak i da sam pobedio.
Sve što tražim je povraćaj depozita sa kojim nikada nisam igrao!
I made 2 deposits with the site via bitcoin.The first one deposited okay and I played and lost. I also spoke to the live chat advisor who I told I was from the UK and he allowed me to deposit.
The second deposit got stuck on 'waiting' and I was told to keep waiting and it arrive soon. When I made a complaint about it not showing in the account after 24 hours I said I wanted a refund. Coinbase is the platform I used to deposit bitcoin to their bitcoin address and they have confirmed the funds were sent and received yet the site are saying they haven't received it so can't refund. They also said they would block my account as UK players I banned. So technically I would have lost the first deposit anyway even if I won.
All I'm asking is for a refund of the deposit i never played with!
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