Šaljem im mejl:
osećati se nepravedno prema džokabetu. Kako se ispostavilo, igrači iz Ujedinjenog Kraljevstva (gde ja živim) ne mogu da povlače sredstva sa jokabeta. Moje pitanje je zašto sam mogao da napravim depozit?? položio sam kod vas više od 4000 funti. Nisam koristio VPN, koristio sam engleski nalog za plaćanja, dao sam svoj region kao Velika Britanija prilikom kreiranja naloga, dao sam engleski broj telefona za verifikaciju! Pretpostavljam da je malo nepravedno što ste dozvolili da moj novac stigne do vas, ali mi više ne dozvoljavate da podignem svoj dobitak. Zahtevaću od vas povraćaj polovine mojih depozita u ovom slučaju koji sam postavio na veb stranicu i zatvaramo ovu temu
u suprotnom ću učiniti isto kao korisnik iz UK čiji sam slučaj našao na internetu. Kontaktiraću svoju banku za povraćaj celog iznosa.
Oni brzo odgovaraju za to:
"Hvala što ste nas kontaktirali! Sve informacije o našim politikama možete pronaći u odeljku Uslovi i odredbe na dnu naslovne strane: https://jokabet.com/termsconditions. Takođe, možete li pojasniti koji tačan iznos želite da dobijete? Čekamo odgovor kako bismo mogli da nastavimo sa rešavanjem vašeg podnetog zahteva. Hvala unapred!"
onda im šaljem još nekoliko e-poruka poput ovog
izvršio prvi depozit 27.04.2024
Do danas sam uspešno deponovao na vaš sajt tačno 4953£. (Možete lako da proverite svaku pojedinačnu uplatu u mojoj istoriji)
Vaša politika kaže da igračima iz Velike Britanije nije dozvoljeno da deponuju prava sredstva i igraju prave keš igre - ali zašto nemate insta zaključavanje? Da stvarno nisam mogao?. Moje pitanje je zašto su tada svi moji depoziti bili uspešni? Kada nisam koristio vpn da varam u vezi sa lokalizacijom, sve vreme sam bio povezan sa svojom SIM karticom u UK, deponovana sredstva putem HSBC bankovnog transfera, kreditne kartice Ujedinjenog Kraljevstva takođe.
Ne želim da prijavim ovu stvar nigde više, ali ako moram, hoću.
Zato što smo oboje počinili neki nemar,
želeo bih da to rešimo zajedničkim dogovorom i nađemo pravedno rešenje koje zadovoljava oboje. Mislim da je pošteno da dobijem 2,500 funti nazad i zatvorimo ovaj slučaj, pošto sam položio 5.000 funti na vaš sajt.
onda
Unapred ću odgovoriti – nisam imao stanje na računu kada ste mi zatvorili nalog nakon prijave slučaja – jer nisam mogao da podignem, pa sam iskoristio ostatak sredstava. ako je ovo vaša linija odbrane da mi ne vratite sve moje depozite, ili kao što sam gore napisao - pola 2500, otići ću u svoju banku i prijaviti prevaru, Nije prihvatljivo dozvoliti igračima da se klade ako kazino zna da su iz ograničenu zemlju i ako kazino namerava da se pozove na pravilo ograničenih zemalja svaki put kada igrač zatraži svoje prvo povlačenje. Ovo je u potpunosti protiv pravila fer pleja, jer kazino svesno dozvoljava igraču da se kladi na novac, a da nema šanse da dobije bilo šta zauzvrat. Nije prihvatljivo dozvoliti igračima da se klade ako kazino zna da su iz ograničene zemlje i ako kazino namerava da se poziva na pravilo zabranjenih zemalja svaki put kada igrač zatraži svoje prvo povlačenje. Ovo je u potpunosti protiv pravila fer pleja, jer kazino svesno dozvoljava igraču da se kladi na novac, a da nema šanse da dobije bilo šta zauzvrat.
i poslednji
Osećam da su moje slabosti jednostavno iskorišćene, zbog čega sam imao manjih finansijskih problema i metalnog oporavka, jer se do kraja oslanjam na to da ne mogu ništa da povučem sa ovog sajta, a to znate iz nužde. Već dugo sam registrovan na GamStop-u zbog problema sa kockanjem, vaša veb lokacija je bila svuda reklamirana, vrlo laka za pristup- potvrdili su me čak i kada sam išao u Ujedinjeno Kraljevstvo prihvatajući depozite sa engleske HSBC kartice, prihvatajući transfere iz engleske HSBC banke , verifikujući engleski telefonski broj+44 .
ID ulaznice: hd.1720046054628.kz8vhc.c3cb380a
Već vidim par žalbi poput mojih - koliko će trajati ceo proces refundiranja mojih depozita?
Imam snimke ekrana svih mojih depozita
Pravim ih pre nego što mi zabrane nalog
šta mogu učiniti više? Pre nego što odem u svoju banku, i pokušam da vratim novac - očito je prevara - možete da položite depozit i igrate iz Velike Britanije, ali ne možete da podignete novac, želim da razgovaram sa njima i vidim šta su mi rekli. Osim što banka ima još neko mesto gde mogu da pozovem/poručim? Ne odgovaraju na te mejlove 🙁
I send them email:
feel unfairly treated by jokabet. As it turns out, players from the United Kingdom (where I live) cannot withdraw funds from jokabet. So my question is, why I was able to make a deposits?? i deposited with you more than 4000 paunds. I didn't use a VPN, I used an English account for payments, I provided my region as Great Britain when creating an account, I provided an English phone number for verification! I guess it's a little unfair that you allowed my money to reach you, but you no longer allow me to withdraw my winnings. I will demand a refund of half of my deposits in this case from you which I have posted on the website, and we close this topic
otherwise, I will do the same as a user from the UK whose case I found on the Internet. I will contact my bank for a refund of the entire amount.
They answer quick for that one:
„Thank you for contacting us! All information about our policies can be found in the Terms & Conditions section in the bottom of the front page: https://jokabet.com/termsconditions.Also, could you please clarify what exact amount you would like to receive? We await a response so that we can proceed with the resolution of your submitted request. Thanks in advance!„
then I send them another few emails like this one
made the first deposit 27.04.2024
Till today I deposited with your site successfully exactly 4953£. (You can easly check every single payment on my history)
Your policy saying that players from UK are not allowed deposit real funds and play real cash games- but why you don’t have any insta lock on it? To I was really unable?. My question is why all my deposits was successful then? When I wasn’t use vpn to cheat on localisation, I was all time connect to my UK SIM card, deposited funds by HSBC Bank transfer, United Kingdom credit card as well.
I don't want to report this matter anywhere higher, but if I have to, I will.
Because we both committed some negligence,
would like to settle this by mutual consent and find a fair solution that satisfies both of us. I think since I deposited £5,000 on your site, it's fair if I get £2,500 back and we close this case.
then
I'll get ahead of your answer - I didn't have a balance in my account when you closed my account after reporting the case - because I wasn't able to withdraw, so I used the rest of the funds. if this is your line of defense not to refund me all my deposits, or as I wrote above - half 2500, I will go to my bank and report the fraud, It is not acceptable to let players bet if a casino knows they are from a restricted country and if the casino intends to refer to the restricted countries rule every time a player requests their first withdrawal. This it is completely against the rules of fair play, as the casino knowingly lets a player bet money without having the chance to actually win anything in return. It is not acceptable to let players bet if a casino knows they are from a restricted country and if the casino intends to refer to the restricted countries rule every time a player requests their first withdrawal. This it is completely against the rules of fair play, as the casino knowingly lets a player bet money without having the chance to actually win anything in return.
and last one
I feel that my weaknesses were simply exploited, which caused me to have minor financial problems and metal healt, for that to the end relie I can’t withdraw anything from this site, and you know about it from the begging. I have been registered with GamStop for a long time due to gambling problems, your website was advertised everywhere, very easy to access- confirmed me even when I was outing United Kingdom accepting deposits from an English HSBC card, accepting transfers from an English HSBC bank , verifying the English telephone number+44 .
Ticket ID: hd.1720046054628.xz8whc.c3cb380a
I see couple complains like mine already- how long whole process of refunding my deposits will take?
I’ve got screenshots from all my deposits
I make them before they ban my account
what can I do more? Before I will go to my bank, and try due reback- it’s clearly fraud - you can deposit and play from uk but can’t withrawal, I want spoke with them and see what they told me. Except the bank is any more place where I can call/text? They not answering on those emails 🙁
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