Poštovani davbezmenov81,
Iako svakako imate pravo na svoju perspektivu o pravičnosti ili jasnoći pravila, važno je shvatiti da to ne znači da ste u pravu, niti da menja činjenicu da ste pristali na ove uslove. Slični propisi se obično nalaze u većini kazina. Kao učesnik u Joia kazinu, od vas se traži da se pridržavate ovih pravila, bez obzira na vaše lične stavove, pošto vaša igra mora da bude u skladu sa njima kada ih prihvatite.
Kao što sam ponovio u nekoliko navrata, odgovornost je svakog igrača da temeljno pročita i razume pravila bonusa pre nego što ih zatraži i da se pridržava ovih smernica. Ova pravila su uvek bila lako dostupna svim igračima za pregled.
Dobrovoljno ste izabrali da se registrujete u kazinu i prihvatili ste bonus u skladu sa njegovim uslovima.
Vaše je puno pravo da se odlučite da se ne slažete sa pravilima ako ih ne smatrate poštenim i možete da pređete u druga kazina, međutim, to se mora uraditi pre nego što zatražite i iskoristite bonus. Kao što sam vam već objasnio Ako su ograničene igre vidljivo diferencirane (kao što je ovde slučaj, bez obzira na vaše lično mišljenje) ili ako se igračima prikazuje iskačuća poruka koja ih obaveštava da igre sa progresivnim funkcijama ili bonus kupuju nije dozvoljeno da budu igrači sa aktivnim bonusom, mi to prihvatamo.
Razumemo vašu zabrinutost i slažemo se da bi bilo kakva ograničenja igranja koja su povezana sa aktivnim bonusom u idealnom slučaju trebalo da budu automatski sprovedena od strane kazino sistema. Međutim, priznajemo da se ovo ne primenjuje dosledno u celoj industriji, pošto različita kazina rade na različitim softverskim platformama, a automatska ograničenja još uvek nisu standardna praksa. Iako su mnoga kazina uspešno usvojila ove automatske mere, raznolikost softverskih platformi znači da ovo još uvek nije univerzalni standard u svim kockarnicama.
Na vašu izjavu:
Pročitao sam ovo više puta, ali još uvek ne mogu u potpunosti da razumem razloge ovde. Skoro svaki slot ima funkciju besplatnog okretanja (ili „povremenih besplatnih okretaja", kako vi to kažete). Kako se ovo odnosi na slot koji ima funkciju bonus kupovine? I koju konkretnu prednost bi to pružilo igračima koji ispunjavaju uslove za klađenje? Iskreno sam zbunjen ovom izjavom.
Sami ste odgovorili na deo pitanja. Primarni razlog je taj što neke igre uključuju bonus funkcije—kao što su besplatni okreti, agregatori, posebne kolekcije znakova i progresivne funkcije—a da od igrača nije potrebno da obavi kupovinu. Ove karakteristike mogu uticati na zahteve za klađenje povezane sa bonusom. Shodno tome, mnoga kazina odlučuju da isključe ove igre iz svojih bonus ponuda. Iako vam ovo možda neće biti po volji, važno je shvatiti da bonusi predstavljaju novčana sredstva (besplatan novac) koje obezbeđuje kazino, i postoje specifični propisi kojih se morate pridržavati da bi se ova bonus sredstva pretvorila u stvarnu gotovinu.
Ako ne želite da budete ograničeni na igranje samo određenih igara, predlažem da igrate samo sa pravim novcem. Za takvu igru postoji samo nekoliko ograničenja i možete slobodno birati koje igre želite da igrate.
Štaviše, još uvek postoji važna činjenica koju treba ponovo pomenuti dok je i dalje nekako namerno previđate: još uvek ste bili u fazi klađenja bonusa; prema tome, svi dobici koje ste dobili u to vreme bili su samo bonus sredstva. Ne možete reći da li biste uspešno završili bonus klađenje ili ne.
Podstičemo vas da nastavite da ispunjavate uslove za klađenje isključivo kroz igre koje ispunjavaju uslove bez bonus kupovine ili funkcije progresivne trake.
Uz sve ovo što je rečeno, počinjem da osećam da bi svaka dalja diskusija u vezi sa ovim pitanjem bila sve manje produktivna.
U suštini imate tri izbora: možete ili da nastavite da igrate i ispunite uslove za klađenje kroz igre koje ispunjavaju uslove, da se odlučite da otkažete bonus i koristite sopstvena sredstva u bilo kojoj igrici po vašoj želji ili da odlučite da u potpunosti prestanete da igrate.
Bio bih vam zahvalan ako biste mogli da izbegnete uvođenje dodatnih nepovezanih ili nepotrebnih tema; kazino tim je radio u skladu sa svojim utvrđenim uslovima i malo više se može uraditi u vezi sa trenutnom situacijom. Molimo vas da me obavestite o svom željenom načinu delovanja sa jasnim odgovorom, navodeći koju opciju smatrate najprikladnijom.
Dear davbezmenov81,
While you are certainly entitled to your perspective on the fairness or clarity of the rules, it is important to recognize that this does not necessarily mean you are correct, nor does it alter the fact that you have consented to these terms. Similar regulations are commonly found in most casinos. As a participant in Joya Casino, you are required to adhere to these rules, irrespective of your personal views, as your gameplay must align with them once accepted.
As I have reiterated on several occasions, it is the responsibility of each player to thoroughly read and understand the bonus rules prior to claiming them and to comply with these guidelines. These rules have always been readily accessible for all players to review.
You voluntarily chose to register at the casino and accepted the bonus in accordance with its terms.
It is your full right to opt not to agree with the rules if you don't find them fair and you can move to other casinos, however, this must be done before you claim and utilize the bonus. As I explained to you already If the restricted games are visibly differentiated (as is the case here, regardless of your personal opinion) or if there is a pop-up message displayed to the players that informs them that games with progressive features or bonus buys are not allowed to be players with an active bonus, we accept it.
We understand your concerns and agree that any gameplay restrictions associated with an active bonus should ideally be enforced automatically by the casino system. However, we acknowledge that this is not consistently implemented across the industry, as different casinos operate on various software platforms, and automatic restrictions are not yet a standard practice. While many casinos have successfully adopted these automatic measures, the diversity in software platforms means that this is not yet a universal standard across all casinos.
To your statement:
I’ve read this multiple times but still can’t fully understand the reasoning here. Nearly every slot has a free spin feature (or "occasional free spins," as you put it). How does this relate to the slot having a bonus buy feature? And what specific advantage would it provide to players completing wagering requirements? I'm genuinely puzzled by this statement.
You have addressed part of the question yourself. The primary reason is that some games include bonus features—such as free spins, aggregators, special sign collections, and progressive features—without requiring the player to make a purchase. These features can impact the wagering requirements associated with the bonus. Consequently, many casinos choose to exclude these games from their bonus offerings. While this may not be to your liking, it is important to recognize that bonuses represent money funds (free money) provided by the casino, and there are specific regulations that must be adhered to in order to convert these bonus funds into actual cash.
If you don't want to be restricted to playing only certain games, I would suggest playing only with real money. For such gameplay, there are just a very few restrictions and you can freely choose which games you want to play.
Moreover, there is still an important fact that needs to be mentioned again as you continue to somehow intentionally overlook it: you were still at the stage of wagering the bonus; thus, any winnings you gained at that time were just bonus funds. You cannot say whether you would successfully finish the bonus wagering or not.
You are encouraged to continue meeting the wagering requirements exclusively through eligible games without a bonus buy or progressive bar feature.
With all this being said, I am beginning to sense that any further discussion regarding this matter would be less and less productive.
You essentially have three choices: you can either continue playing and fulfill the wagering requirements through eligible games, opt to cancel the bonus and use your own funds on any games of your preference, or choose to cease playing altogether.
I would appreciate it if you could avoid introducing any additional unrelated or unnecessary topics; the casino team has operated in accordance with its established terms and conditions, and there is little more to be done regarding the current situation. Please inform me of your preferred course of action with a clear response, indicating which option you find most appropriate.
Automatski prevedeno:
