Kosmonaut Casino tim javlja da igrač daje lažne informacije kako bi dobio novac.
Nakon poslednjeg bloka, igrač je zamolio Kosmonaut Casino Support da deblokira njegov nalog.
Nešto kasnije, nakon što je račun deblokiran, igrač je uložio žalbu uz prijavu, navodeći da ima problema sa kockanjem. Njegova žalba je razmotrena i igrač je suspendovan u skladu sa uslovima licence. Račun igrača je blokiran.
Do tog trenutka, igrač nikada nije prijavio problem sa kockanjem.
Igrač se ponašao neetički u svom poslovanju sa kazinom, iznuđivao novac i redovno pretio da će se žaliti.
Želimo da ponovimo da je ova žalba neosnovana.
Sve relevantne informacije su dostavljene administratorima CasinoGuru-a.
The Kosmonaut Casino team reporting that the player is providing false information in order to get money.
After the last block, the player asked Kosmonaut Casino Support to unblock his account.
Some time later, after the account was unblocked, the player filed a complaint with the report, stating that he had a gambling problem. His complaint was reviewed and the player was suspended in accordance with the terms of the license. Players account was block.
Up until that point, the player had never reported a gambling problem.
The player behaved unethically in his dealings with the casino, extorting money and regularly threatening to complain.
We would like to reiterate that this complaint is unfounded.
All relevant information has been provided to the CasinoGuru administrators.
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