zdravo,
Ne mogu da izvršim povlačenja sa svog računa. Podrška kazina mi kaže da je to zbog rutinskog pregleda i da će mi se javiti kada relevantno odeljenje završi sa tim.
Čekao sam više od dve nedelje, a podrška stalno ponavlja istu stvar kada ih pitam šta se dešava. Da mi ne mogu dati nikakav vremenski okvir ili odgovore osim da će mi se javiti, ali nikada ne daju.
Moj nalog je verifikovan i već sam uspešno povlačio sredstva. Možete li mi pomoći molim vas.
Hello,
I'm unable to make withdrawals from my account. The casino support tells me it's due to a routine review and that they will get back to me when the relevant department is done with it.
I've waited over two weeks now and the support just keep repeating the same thing when I ask them what's going on. That they can't give me any timeframe or answers other than that they will get back to me, but they never do.
My account is verified and I've made successful withdrawals before. Can you help me please.
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