Kazino primenjuje pravilo koje ograničava uloženi iznos na 5BRL, ali se ispostavilo da je to u suprotnosti sa T&C, koji kaže da je maksimalna opklada sa bonus sredstvima 25BRL.
Stupio sam u kontakt preko ćaskanja i pitao da li je ovo ograničenje uzrokovano igrom ili kazinom, na moje pitanje nije odgovoreno.
Što se tiče pravila igre, jasno stoji da je maksimalni ulog 5000BRL, a u stvari, igrao sam u drugim kazinima i nikada nisam imao takvih problema, pravila igre takođe ne govore ništa o bilo kom limit.
Takođe imajte na umu da je na snimku ekrana greška koja se pojavljuje za opkladu od 6BRL nešto što se odnosi na sredstva, gde kazina ograničavaju maksimalnu opkladu manipulisanjem novčanikom, a ne maksimalnu opkladu, kao što je poruka o maksimalnoj opkladi u igra je potpuno drugačija, plus ova vrsta poruke je uzrokovana kazinom koji kontroliše pristup novčaniku, što uzrokuje ovu poruku.
Pored toga, igra radi sa opkladama većim od 5BRL za sredstva koja nisu bonus, što me navodi da je to pogrešno pravilo za bonus sredstva.
Kasnije sam stupio u kontakt, putem e-pošte, dovodeći u pitanje ovo, pošto se čini da ćaskanje nije pogodno za ovakve stvari, prošle su dve nedelje i nisam dobio odgovor.
The casino is enforcing a rule that limits the amount wagered to 5BRL, but it turns out that this is at odds with the T&C, which says that the maximum bet with bonus funds is 25BRL.
I got in touch via chat, and asked if this limit was being caused by the game or the casino, my question was not answered.
Regarding the rules of the game, it makes it clear that the maximum bet is 5000BRL, and in fact, I've played in other casinos and never had any problems like that, the rules of the game also don't say anything about any limit.
Also note that in the screenshot, the error that appears for the 6BRL bet is something that refers to funds, which is where casinos limit the maximum bet by manipulating the wallet, and not the maximum bet, as the message to the maximum bet in the game is completely different, plus this type of message is caused by the casino controlling access to the wallet, causing this message.
In addition, the game works with bets greater than 5BRL for non-bonus funds, which makes me believe that it is an incorrect rule for bonus funds.
I later got in touch, via email, questioning this, as the chat doesn't seem to be suitable for this kind of thing, it's been two weeks and I haven't received a response.
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