Limitless Casino - Igrač se bori da povuče svoj novac.

Hello, problem started after i tried to withdraw 50$ (have not had any problems before) and it worked to the point where you have to reply to the email they send out as a confirmation to the withdraw, when i tried to do that it said the email i tried to send it to had blocked my reply not really saying why.

So i reached out to support and got the answer i should create a new email but i am gonna need to Re-verify the account.

so i did, on the 15/1 2023 , i have asked a couple of times in their support chat how long it takes or if i could get any information, now they keep sending me the same answer or just close the chat down before i can answer back or as soon as im asking something else.

Hello jespeerl,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Limitless Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Why didy you have to change your e-mail address? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

The account was verified fully from 2022/19/9 , to confirm the withdraw you are needed to send a reply back to their email to confirm ur withdraw, and when i tried to do that i got this message "Your message wasn't delivered because the recipient's email provider rejected it." i contacted support regarding it and they told me to change my email. it was from a bonus the amount i tried to withdraw, i contacted them last time today 01/20/2023 with the same answer that i need to "wait" and when i ask how long or any other question they turn of the chat.

Hello jespeerl,

Why did the casino ask you to change your e-mail? Is there a problem with yours? Did you change it after all?

Dear jespeerl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.