Dragi deschenesian1,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaš problem. Dozvolite mi da vam postavim nekoliko pitanja, kako bih u potpunosti razumeo celu situaciju.
- Možete li nas ljubazno obavestiti o valutama koje imate na vašem kazino nalogu i valutama koje se koriste za vaše povlačenje dobitaka?
- Pored toga, da li je bilo slučajeva uspešnog povlačenja iz ovog kazina u prošlosti?
Ako postoji relevantna komunikacija, prosledite je na _KSKSKSKSKS_0@email.kkkkk .
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Hvala unapred na odgovoru.
Srdačan pozdrav,
Petronela
Dear deschenesyan1,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you kindly inform us of the currencies held in your casino account and those used for your withdrawal of winnings?
- Additionally, have there been any instances of successful withdrawals from this casino in the past?
If there’s any relevant communication, please forward it to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
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