Zdravo matiasharjunen123,
Upravo sam pregledao vaš slučaj i žao mi je što čujem za ovaj problem sa povlačenjem vašeg dobitka. Pokušaću da vam pomognem tako što ću kontaktirati kazino. Videćemo šta se može uraditi kada odgovori.
Dragi Lucki Vilds Casino, želeo bih da vas pozovem da se pridružite ovom razgovoru i učestvujete u rešavanju žalbe igrača. Da li biste mogli da podelite više informacija u vezi sa slučajem? Iz snimaka ekrana koje je postavio igrač, možemo videti da ste vodili istragu naloga, da li biste mogli da navedete kada treba da se završi? Da li je to jedina prepreka pre obrade zahteva igrača za povlačenje?
Radujem se unapred tvom javljanju. U slučaju bilo kakvog potkrepljujućeg dokaza, slobodno ga pošaljite na moju e-poštu _KSKSKSKSKS_0@email.kkkkk .
Srdačan pozdrav,
Natalija
Hi matiasharjunen123,
I've just reviewed your case and am sorry to hear about this issue with the withdrawal of your winnings. I will try to help you by contacting the casino. We'll see what can be done when it replies.
Dear Lucky Wilds Casino, I'd like to invite you to join this conversation and participate in the resolution of the player's complaint. Could you please share more information regarding the case? From the screenshots uploaded by the player, we can see that you've been conducting the account investigation, could you please specify when is it to be finished? Is it the only obstacle before processing the player's withdrawal request?
I'm looking forward to hearing from you. In case of any supporting evidence, feel free to send it to my email natalia.b@casino.guru.
Kind regards,
Natalia
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